Payment Service Associate WFH Jobs

Payment Service Associate WFH Jobs Tide Platform Limited, known simply as Tide, is a prominent UK fintech firm that specializes in delivering mobile-centric banking solutions tailored to the needs of small and medium-sized enterprises (SMEs).

It empowers businesses to establish current accounts and gain immediate access to a range of financial services, such as automated bookkeeping and seamless invoicing integration.

Tide is looking ahead to 2023 with an exciting opportunity for the position of Payment Services Associate, open to individuals with at least a high school diploma or any college graduates. Below, you’ll find comprehensive details regarding the eligibility criteria, as well as information on the application process for this role.

Official Notification & Application Payment Service Associate WFH Jobs

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நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

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Quick Information About Payment Service Associate WFH Jobs

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Vacancy details for Payment Service Associate WFH Jobs

Tide is on a mission to streamline businesses, helping them save both time and money. We are the leading provider of SME business accounts in the UK and one of the fastest-growing FinTech companies in the country.

Leveraging cutting-edge technology, we create tailored solutions with SMEs in mind. Our member-driven financial platform is revolutionizing the business banking landscape, offering not only business accounts and related banking services but also a comprehensive suite of highly integrated administrative tools for businesses.

Tide is all about pursuing your passions. We are in search of dedicated individuals to join us on our exciting journey of growth and become a part of something extraordinary. We are seeking passionate “Tideans” to drive innovation and help build a world-class platform that supports our members.

You should thrive in ambiguous situations and navigate the ever-evolving FinTech environment. Envision shaping the way millions of Tide members discover and engage with business banking platforms on a global scale.

What We’re Seeking:

As a Payment Services Associate, excellent communication skills are crucial because the role involves regular interaction with customers. You must possess the ability to empathize with customers, actively listen to their concerns, and proactively resolve issues.

Being highly motivated with a positive attitude and a willingness to go the extra mile to provide exceptional service is essential. Strong analytical skills are necessary to identify opportunities for growth and enhance the customer experience. Above all, successful candidates should be passionate about helping businesses succeed and committed to delivering outstanding customer support.

As a Payment Services Associate, you will:

• Naturally spot patterns and suggest areas for improvement.
• Manage priorities to ensure members receive the best support.
• Tackle challenging banking issues, such as unfamiliar transactions, missing payments, and direct debits.
• Enjoy mentoring new team members, sharing your wisdom and experience, and assisting with common back-office tasks.
• Identify basic problems and explore solutions within existing processes.
• Demonstrate professional verbal and written communication skills, both in one-on-one and group settings.
• Actively listen as team members present complex problems, goals, and ideas, occasionally contributing in an accessible manner.

What Makes You a Great Fit:

• Excellent spoken and written English skills.
• Comfortable using tools like Kustomer, GSuite, and Jira.
• Some experience with MasterCard.
• Confidence in helping customers optimize their current accounts.
• A passion for problem-solving and finding solutions to challenging situations.
• A keen eye for recurring issues and a proactive approach to creating new workflows to resolve them.
• Strong organizational skills and a sense of responsibility for your workload.
• Experience in customer service within the finance industry.
• A desire to learn and curiosity about new areas.
• Some experience working in startups or scale-ups.

What You’ll Receive in Return:

We embrace new ways of working, supporting flexible working arrangements. With our “Working Out of Office” (WOO) policy, you can work remotely from home or anywhere in your home country. Additionally, you can work from a different country for up to 90 days a year. You’ll also enjoy:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental well-being support through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 25 Annual leaves
• Family & Friendly Leaves

Tidean Ways of Working:

At Tide, we put our members first and rely on data to drive our decisions, but most importantly, we operate as one team. Our “Working Out of Office” (WOO) policy allows you to work from anywhere globally for up to 90 days a year.

While we embrace remote work, our offices are always available and equipped for those times when you want to meet colleagues, collaborate with your team, or simply hang out with fellow employees. We offer flexible working hours and trust our team members to excel in their work at times that suit them and their teams.

Tide is an inclusive place:At Tide, we believe that our differences enrich our culture and are essential for our success. Our Tideans come from diverse backgrounds and experience levels.

We welcome everyone, regardless of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

This diversity is what makes us exceptional at problem-solving. We operate as one team and cultivate a transparent and inclusive environment where every voice is heard.

Official Notification & Application Payment Service Associate WFH Jobs

நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

👉 (RESUME இப்படி இருந்த வேலை தேடி வரும் )👈

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

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