Tide Work From Home Jobs 2024

Tide Work From Home Jobs 2024 Tide, operated by Tide Platform Limited, stands as a prominent UK-based financial technology enterprise dedicated to delivering mobile-centric banking solutions tailored for small and medium-sized enterprises (SMEs). The company empowers businesses by facilitating the establishment of current accounts, ensuring seamless access to a diverse range of financial services that include automated bookkeeping and integrated invoicing.

In anticipation of Tide’s growth and commitment to enhancing user experiences, the company has announced an enticing opportunity in the form of the Tide 2024 Social Media Support Specialist role. This position is open to recent graduates seeking to immerse themselves in the dynamic landscape of financial technology.

The Social Media Support Specialist at Tide will play a pivotal role in fostering positive interactions and relationships with the user community through various social media platforms. As a key liaison between the company and its clientele, the specialist will be tasked with addressing inquiries, providing assistance, and ensuring a smooth customer journey on social channels.

To be eligible for this exciting role, candidates need to meet specific criteria. Tide emphasizes the importance of a graduate-level education, welcoming individuals who have successfully completed their academic pursuits to apply. Additionally, applicants should possess a keen interest and proficiency in social media dynamics, with a demonstrated ability to navigate and engage effectively across platforms.

For those aspiring to join Tide as a Social Media Support Specialist, detailed information regarding eligibility criteria and the application process is provided below. This opportunity not only marks a significant stride for Tide in fortifying its customer-centric approach but also presents an appealing prospect for graduates to embark on a rewarding career within the innovative realm of financial technology.

Official Notification & Application Tide Work From Home Jobs 2024

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Quick Information About Tide Work From Home Jobs 2024

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Vacancy details for Tide Work From Home Jobs 2024

Job Duties and Responsibilities:

In this role, the Social Media Support Specialist at Tide plays a pivotal part in ensuring an unparalleled customer experience. The core responsibilities encompass addressing member queries and feedback across various social media and review platforms. The specialist actively contributes to Root Cause Analysis initiatives and internal feedback loops, collaborating with front-line support and specialist domains to identify and mitigate potential issues before they escalate.

One of the key responsibilities involves nurturing and upholding a distinctive and customer-centric culture within the organization. Beyond individual contributions, the role extends to providing support to other members of the wider Tide team, fostering a collaborative work environment.

The specialist engages in investigating complex issues, collaborating closely with PR, marketing, and content teams to address challenges effectively. Beyond traditional customer service duties, the role involves creating concise educational content for members, adding value to their experience.

The dynamic nature of the position requires the specialist to work on shifts, ensuring round-the-clock support for members. A bachelor’s degree is a prerequisite for candidates, emphasizing the educational background necessary for the role. Furthermore, candidates must be at least 18 years old, with no upper age limit specified by Tide.

Pay Scale/CTC:

The compensation for this role is competitive, with an average monthly salary of Rs 30,600, approximately totaling around 3.5 lakhs per year. This ensures that candidates are adequately rewarded for their contributions to Tide’s customer support and social media management functions.

Expected Knowledge and Skills:

Candidates are expected to possess a set of specific knowledge and skills to excel in this role. Proficiency in spoken and written English is crucial, along with a solid understanding of content creation and community management principles. Effective communication is key, as candidates should be able to simplify complex information for customers.

Prior experience in handling queries on at least one social media platform for a minimum of 1 year is preferred, showcasing the importance of social media expertise. Problem-solving skills and the ability to think innovatively are highly valued, reflecting Tide’s commitment to finding novel solutions to challenging problems.

Strong organizational skills are essential, allowing candidates to manage priorities effectively and provide the best support experience to members. A good grasp of financial services terminology is beneficial, and candidates are expected to mentor new team members, sharing their wisdom and experience. Familiarity with industry tools like Kustomer, GSuite, and Jira is an added advantage.

Selection Process:

The selection process involves a thorough shortlisting procedure, followed by an assessment test and virtual/face-to-face interviews for the shortlisted candidates. Successful completion of these rounds leads to the issuance of a joining letter sent to the candidate’s registered email address.

Experienced or Fresher:

Tide welcomes both experienced individuals and fresh graduates to apply for the Social Media Support Specialist position. The application process is exclusively online, with no offline application option available.

Closing Date:

Candidates are urged to submit their applications through the online portal by the expected closing date of 27-02-2024. It is advised to apply at the earliest, as the online application link will be closed once all available positions are filled.

Is there any Charge:

There are no charges associated with applying for this private job. Legitimate private sector jobs, including this opportunity at Tide, do not impose any recruitment fees on applicants for employment.

Official Notification:

For comprehensive details, applicants can refer to the official website through the provided link. This ensures that candidates have access to all relevant information before proceeding with the application process.

Official Notification & Application Tide Work From Home Jobs 2024

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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