Concentrix Work From Home Jobs

September 21, 2024

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Concentrix Work From Home Jobs Concentrix Hiring Voice & Non-Voice Process Part Time Work from Home ConcentrixAs one of the global leaders in customer experience, Concentrix provides a variety of work-from-home jobs. One of the best companies to work from home for, Concentrix offers shifts as a customer service rep who works from-home in Non-voice or voice processes depending on what you apply for. Here’s what you need to know:

Quick Information About Concentrix Work From Home Jobs

Organization Name:	Concentrix
Job Category:	Private Jobs
Employment Type:	Full time – Freshers Only
Name of Vacancies:	Voice & Non Voice
Place of Posting:	Work From Home
Starting Date:	20-09-2024
Last Date:	39-10-2024
Apply Mode:	Online

About Concentrix

Concentrix | Industry Leader: Global Customer Engagement Services

Wide Range of Services: It offers customer care, technical support, sales, and back-office processes across the different verticals.

Et Cetera : Known for employee grow, variety and customer-focused work culture.

Voice Process Jobs

What are Voice Process Jobs?

Position: Phone based customer support or sales

Responsibilities:

Answering calls (inbound and outbound)

Solving customer queries and problems.

Delivering job or service information.

Cross sell or upsell where they make sense

Skills Required:

Great communication and listener.

Fluency in spoken languages pertinent to the job (usually English, but could be different).

Patience and being able to handle difficult people pubs.

Typical Workday:

Answer customer calls.

Helping with questions or issues,

Track the interaction in your log system.

Non-Voice Process Jobs

Types of Non-Voice Process Jobs

Position: Non-Phone, Email & Chat Support tasks

Responsibilities:

Handling customer queries over emails or chat.

Typical Function: Data Entry or Back Office Support

Debugging and fixing behalf in Code

Skills Required:

Excellent written English

Data entry (showing attention to detail), report generation, etc.

Greatest strengths: Time management and multi-tasking.

Typical Workday:

Reply to customer inquiries over email/chat.

Process data or information.

Maintain records and reports.

Why Concentrix Home Job?

Benefits:

Flexibility – This is the most important reason we often hear from people when they decide to work from home.

Work-Life Balance: Select your preferred shifts

The Candidate Should Work with the clients and teams around the world.

Requirements:

Tech Setup:

A computer/laptop with a good internet connection.

Headset and webcam for roles that are voice-only.

Work Environment:

A quiet working space without distractions.

How to Apply?

Go to the Careers section on Concentrix.

If you prefer to work remote, toggle the filter to Work at Home/Virtual. Filter by your skills and interests, and apply to positions from there.

Concentrix is a global business services company that delivers customer engagement solutions to clients around the globe. With over 270,000 employees working across 40 countries, Concentrix is dedicated to providing various job opportunities for customers and employees in the field of customer service, technical support, sales and marketing besides BPO.

Concentrix is described for its inclusive culture, commitment toward the employees, and emphasize on delivering excellent customer experience.

Concentrix offers diverse job opportunities according to the kind of skills and career objectives one has. Among the most populous job categories fall in:

Customer Service Representative: The backbone of Concentrix, customer service representatives answer all kinds of calls from customers, solve various problems, and make sure that the customers’ very high levels are maintained. This position entails good communication skills and a patient and problem-solving nature.
Technical Support Representative- The technical support representatives provide help in software, hardware, and other technical problems. It is best suited for the students of technology and troubleshooting, who require training or expertise in specific tech fields.
Sales Associate- Concentrix hires sales associates, who are required to assist customers in selling products and services. Most of these sales jobs have outbound streams of selling goods and services, which prefer aggressive communication and a results-oriented approach.
Team Leader and Supervisor Role: Those who possess more experience with a leadership background have chances of supervision over multiple teams of customer service and sales agents. The team leaders and supervisors have a responsibility to ensure that their teams are able to achieve performance targets in an efficient manner, along with maintaining excellent morale and teamwork at work.
Human Resource/ Administrative Positions: Concentrix hires many human resource and administrative positions while on its pursuit to support the large workforce. These include recruitment, employee engagement, training, and general office management to ensure the smooth running of the company.
Data Analyst/Process Improvement: Concentrix is open to recruiting analytics and process management graduates in analyzing business processes, customer data, and other performance metrics for improvement opportunities and optimizing delivery of services.

Work Culture and Benefits
Work culture is another key point for Concentrix, which focuses on creating a friendly, inclusive workplace environment. The company is diverse friendly, engages all its employees through various programs and services. It also allows work-life balance: flexible arrangements are provided on the basis of the needs of each role, which might be remote or hybrid.

Benefits include competitive pay, medical insurance cover, paid holiday leave, and career growth in various fields. It has developed training programs for employees that would help them move up their career ladder as they develop the required skills while in the company. Numerous internal promotion strategies and employee recognition programs are part of the commitment by the organization to professional development.

Career Growth and Development
The one of the most substantial benefits of working in Concentrix is that this company emphasizes career development. The organization invests heavily in employee training with a wide array of professional development courses, certifications, and on-the-job training. Hence, either you are positioned at an entry level or working your way to a higher managerial position, there are opportunities enough for career advancement.

A performance-driven culture is promoted, with excellent employees identified and rewarded for excellent performance. Therefore, it is a motivating environment for anybody who has a desire to build a long-term career with the organization.
Concentrix offers careers across the gamut of skills and aspirations. These include customer services, technical help desk, sales, and leadership roles.

Concentrix is committed to providing an opportunity for employees in the business service industry for growth and development. This commitment to the healthy culture and competitive benefits has made a whole commitment to employee development, hence making it a great employer for those who want a fulfilling career in the global BPO and customer engagement space.