Phonepe Work From Home Jobs 2024 PhonePe, the preeminent digital payments entity in India, boasts an impressive user base of 50 crore (500 million) registered users and serves 3.7 crore (37 million) merchants, spanning across more than 99% of postal codes throughout the country. Beyond its stronghold in the realm of digital payments, PhonePe has diversified its offerings to encompass an array of financial services, including insurance, mutual funds, stock broking, and lending.
Expanding its horizons further, PhonePe has delved into innovative tech-enabled ventures, exemplified by Pincode, a platform facilitating hyperlocal shopping experiences. Additionally, the company has introduced the Indus App Store, distinguishing itself as India’s premier localized app store. The PhonePe Group, thus, presents a comprehensive portfolio of businesses aligned with a shared vision: to provide every Indian citizen with an equitable opportunity to accelerate their progress. This objective is achieved by facilitating the seamless flow of money and enhancing access to a spectrum of essential services.
The company’s commitment to inclusivity and innovation is evident in its strategic approach, ensuring a robust presence in various sectors. From the core focus on digital payments, PhonePe has strategically expanded its reach into diverse financial services, tech-enabled platforms, and localized app ecosystems. This diversified portfolio mirrors PhonePe’s dedication to unlocking financial empowerment and access to services for every individual in India. As the company continues to evolve, it remains dedicated to realizing its vision of creating equal opportunities for all Indians, contributing to the overall progress and well-being of the nation.
Official Notification & Application Phonepe Work From Home Jobs 2024
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Quick Information About Phonepe Work From Home Jobs 2024
| Department Name | Phone-Pe |
| Category of this Job: | Private Jobs |
| Job Type: | Regular Basis |
| Total Vacancies: | 2200+ Jobs |
| Name Of the Vacancy: | Advisor |
| Place Of Postings: | India |
| Application starting Date: | 05.02.2024 |
| Last Date: | 15.03.2024 |
| Apply Mode On: | Online Mode No Fees |
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Vacancy details for this Job Phonepe Work From Home Jobs 2024
About the role:
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.
In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience
Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Ideal candidate should :
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 – 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Other Benefits:
- Your lunch is on us!
- 5 day working week (2 rotational week off)
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy
Official Notification & Application Phonepe Work From Home Jobs 2024
| Phonepe Work From Home Jobs 2024 Official Website Link | CLICK HERE |
| Phonepe Work From Home Jobs 2024 Official Notification | CLICK HERE |
| Phonepe Work From Home Jobs 2024 Official Apply Form Link | CLICK HERE |
| Phonepe Work From Home Jobs 2024 முழு விளக்கம் Video Link | CLICKHERE |
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