Groww Customer Support Jobs 2023

Groww Customer Support Jobs 2023 Groww is hiring (Private Jobs Update) for multiple Client Success Manager (Work from Home) positions. All readable and interested applicants can apply no later than (April 10, 2023). More Information about Groww Vacancies, Salary Details, Application Fee, Selection Process, Degrees, Results, Age Limits and all other details/information about this job are detailed below.

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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Quick Information About Groww Customer Support Jobs 2023

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Vacancy details For this job:

Vacancy Name = Customer Service Executive.

Education criteria for this job:

All candidates must have Any Degree in Any Strem for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule.

To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.

Description About the Job

Groww is a customer-first company with a mission to democratize access to financial services for millions of Indians in a responsible manner. The company’s vision is to make finance simple for everyone. Groww is India’s fastest-growing investment platform with a long-term goal to become the trusted money partner of around 100 million Indians, providing core products in investment and banking.

As a Customer Success Executive at Groww, you will play a critical role in ensuring the customer finds what they need in a fast and easy way, as you will be the first point of contact for customers. The successful candidate will demonstrate a customer-first attitude, good communication skills, technical aptitude, and an ability to empathize with customers.

Your responsibilities will include providing technical support, ad-hoc training, and responding to inbound queries from customers who use the company’s products. You will educate customers about product capabilities and possible upgrades to ensure their satisfaction and retention. You will also gather feedback to identify recurring issues and work with the product manager to address these issues, aiding in the development and improvement of the product.

At Groww, we take pride in our values and hold ourselves to high standards of radical customer centricity, simplicity, transparency, long-term thinking, and ownership-driven culture. Therefore, we expect successful candidates to demonstrate an eagerness to learn about the company’s products and their capabilities, manage high volumes of inbound customer queries, have technical aptitude, empathy, and high customer centricity. Knowledge of other regional languages is helpful if the company works within the country.

To qualify for the role of Customer Success Executive, you must have completed an undergraduate course (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM) with a minimum of 50% marks in 10th, 12th, and graduation. You should also not have any backlogs or gap years during education.

If you are dynamic, energetic, and excited to work with a company that leverages first principle thinking and technology to solve problems at scale, then join us at Groww.

Groww is an Indian fintech company that provides a fast, simple, and secure platform for individuals to invest in mutual funds, stocks, gold, and other financial instruments. It was founded in 2016 by alumni from Flipkart, ICICI, IITB, IITD, BITs Pilani, with the aim of democratizing access to financial services for millions of Indians responsibly. Groww has a long-term vision of becoming the trusted money partner of around 100 million Indians with core products in investment and banking.

Groww is India’s fastest-growing investment platform, with over 10 million registered users as of 2021. The company has been backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator. The platform offers a user-friendly mobile app, making investing easy and accessible to everyone. It is also committed to transparency and provides real-time updates on the performance of investments.

Groww takes pride in its values of radical customer centricity, simplicity, transparency, long-term thinking, and ownership-driven culture. The company strives to craft the best and most delightful user experience for its customers, leveraging first principle thinking and technology to solve problems at scale. Groww’s products and services have received positive reviews from customers and experts in the industry, making it one of the most promising fintech companies in India.

Groww is an investment platform that allows individuals to invest in various financial instruments such as mutual funds, stocks, gold, and more. Here is how Groww works:

1. Registration: The first step is to register on the Groww platform by providing your personal details and completing the KYC process.
2. Choose your investment: Once you are registered, you can choose your preferred investment option from a variety of options available on the platform. You can invest in mutual funds, stocks, gold, and more.
3. Investment amount: You can invest any amount as per your convenience, starting from as low as Rs. 100. Groww also offers a SIP (Systematic Investment Plan) option, which allows you to invest a fixed amount at regular intervals.
4. Payment: Once you select the investment and investment amount, you can make the payment online using various payment modes such as net banking, UPI, or debit/credit card.
5. Tracking: You can track your investment on the platform in real-time. Groww provides a user-friendly dashboard where you can see your investment performance, returns, and other details.
6. Redeem: You can redeem your investment anytime you want by placing a request on the platform. The redemption amount will be credited to your linked bank account.

Groww aims to simplify the investment process for individuals and make it accessible to everyone. Its user-friendly mobile app and website, along with its commitment to transparency, have made it a popular choice among investors in India.

A Customer Service Executive is a professional who provides customer support services to clients or customers of an organization. The main responsibilities of a customer service executive include addressing customer inquiries, resolving complaints, providing information about the products or services offered by the organization, and ensuring customer satisfaction.

A customer service executive typically interacts with customers through various channels such as phone calls, email, live chat, or in-person meetings. They must possess excellent communication skills, a positive attitude, and problem-solving abilities to effectively handle customer issues and provide solutions.

Some of the key skills required to be a successful customer service executive include empathy, patience, active listening, attention to detail, and the ability to work under pressure. They should also have a good understanding of the products or services offered by the organization, as well as the policies and procedures related to customer support.

Overall, a customer service executive plays a crucial role in building and maintaining strong relationships between an organization and its customers, which ultimately contributes to the success and growth of the business.

Important Dates For This Job:

Official Notification & Application Groww Customer Support Jobs 2023

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

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