OYO Customer Service WFH Jobs

OYO Customer Service WFH Jobs OYO Recruitment 2022 (Private Job Update) for the ORM (Customer Support) Online Reputation Management Associate positions. OYO ARE HIRING FOR MANAGEMENT POSITIONS ONLINE ORM ASSOCIATION (CUSTOMER SUPPORT) All candidates who read and are interested can apply no later than October 20, 2022. More information about OYO Vacancies, Salary Details, Application Fees, Selection Process, Degrees, Results, Age Limits and all other details/information about this job are provided. mentioned below.

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Quick Information About OYO Customer Service WFH Jobs

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Vacancy details For this job:

Online Reputation Management ORM Associate (Customer Support)

Education criteria for this job:

All candidates must have 12th pass Or Any Degree in Any Streem for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this job any one can join his job

Location For this Job:

Work from home job Or Work From Office.

Description About this Job

Workplace for OYO 2022 recruitment – The workplace for the candidates will be Gurugram Office Or the Candidate can Take WFH Option.

Number of Jobs available -There are many different vacancies.

Name of vacancy and number of vacancies – The name and number of vacancies are given below.

1. Online Reputation Management ORM Associate (Customer Support).

ORM Officer (Customer Support) Role – The role of an ORM (Customer Support) Officer is to call customers to find out and respond to their needs, complaints or other related issues to the product or service.

Salary/Remuneration and Gradual Remuneration – For the position of ORM (Customer Support) Officer, the salary to be paid will be approximately Rs 21,000 to 40,000 per month.

Salary details are mentioned in the announcement.

ORM (Customer Support) Affiliate Responsibilities -Respond effectively and accurately to callers, explain possible solutions, and ensure customers feel supported and appreciated
Engage in active listening with callers, confirm or clarify information, and encourage angry customers when needed

Build long-term relationships with customers and other team members based on trust and reliability

Proper use of software, databases, scripts, and tools

Understand and strive to meet or exceed metrics while delivering consistently great customer service experiences

Make sales or recommendations for products or services that can better meet customer needs

Participate in training and other learning opportunities to deepen your knowledge of the company and the job

Comply with all company policies and procedures. Age Restriction – For this recruitment, the candidate’s age must be 18 years or older.

There is no upper age limit mentioned for this recruitment. Education – Details of the education for this position are mentioned below.

ORM Associate Online Reputation Management – {advanced degree in any discipline}.

For more details on the school’s qualifications, see the announcement.

Additional knowledge/skills and information requirements -Exceptional customer service, active listening, verbal and written communication skills, professional voice on the phone
Knowledge of company products, services and policies

Proficient in computers, especially CRM software and good typing skills

Ability to ask undisciplined questions and defuse stressful situations

Strong decision-making and time management skills

Adaptability and responsibility.

Selection Method – For OYO recruitment, candidates will be selected on the basis of pre-screening and virtual or on-site interview.

If a candidate is shortlisted based on desired qualifications, they will be notified via their registered mobile number or email id.

Applicants must apply online. Applicants should only apply through the online form. Applications submitted via offline mode will inevitably be rejected immediately.

Application Deadline – All applicants must apply no later than October 20, 2022.

After the deadline, no applications will be submitted.

Application Fee – There will be no application fee for any candidate.

Real employers never ask for money to schedule an interview or offer a job.

If you receive such calls or emails, be careful as it could be a recruitment scam.

Important Note – Applications received after the deadline will not be processed.

Incomplete or late applications without attachments will be rejected immediately without explanation or correspondence.

Therefore, the application must arrive before the deadline. Late/incomplete applications may be rejected.

About Company

OYO Rooms (stylised as OYO), also known as OYO Hotels & Homes, is an Indian multinational hospitality chain of leased and franchised hotels, homes and living spaces.

Founded in 2012 by Ritesh Agarwal, OYO initially consisted mainly of budget hotels.

As of January 2020, it has more than 43,000 properties and 1 million rooms across 800 cities in 80 countries,including India, Malaysia, UAE, Nepal China, Brazil, Mexico, UK, Philippines, Japan,Saudi Arabia, Sri Lanka, Indonesia, Vietnam, and the United States.

The company`s investors include SoftBank Group, Didi Chuxing, Greenoaks Capital, Sequoia India, Lightspeed India, Hero Enterprise, Airbnb and China Lodging Group.

In 2012, Ritesh Agarwal launched Oravel Stays to enable listing and booking of budget accommodations; he renamed the firm to OYO in 2013. OYO partnered with hotels to give similar guest experience across cities.

Shortly after launching Oravel Stays, Ritesh Agarwal received a grant of $100,000 as part of the Thiel Fellowship, a two-year program from PayPal co-founder Peter Thiel.

In 2019, OYO had over 17,000 employees globally, of which approximately 8000 are in India and South Asia.

OYO Hotels & Homes is a full-fledged hotel chain that leases and franchises assets.

The company invests in capex, hires general managers to oversee operations and customer experience, and generates around a million job opportunities in India and South Asia alone.

OYO set up 26 training institutes for hospitality enthusiasts across India in 2019.

In April 2019, the company announced the launch of OPEN programme, an initiative for its partner hotels to help them reach their business goals.

It further Introduced an upgraded Co-OYO app for hotel partners to provide complete visibility on all business & customer metrics.

In October 2021, OYO appointed paralympian Deepa Malik as an independent director on the company`s board of directors.

In December 2021, OYO onboarded former State Bank of India (SBI) Chairman Rajnish Kumar as its strategic group advisor.

In September 2018, OYO raised $1 billion, of which the RoC filing for the amount of $100 million raised from Star Virtue Investment Ltd. was made on 13 February 2019.

In February 2019, OYO received $100 million funding from the Chinese vehicle-for-hire company, Didi Chuxing.

In July 2019, Ritesh Agarwal, through RA Hospitality Holdings in Cayman Islands,signed a $2 billion deal to buy back shares from existing investors,

Lightspeed Venture Partners and Sequoia India, to increase his stake in the company to 30%.The company was valued at $10 billion with this deal.

In October 2019, OYO raised Series F funding of $1.5 billion led by SoftBank Group, Lightspeed Venture Partners and Sequoia India.

In July 2021, OYO closed a debt financing round of $660 million from global institutional investors to service existing loans.

In July 2021, Microsoft expressed interest to invest in OYO before its IPO and a multi-year strategic deal was signed in September 2021.

In October 2021, Oyo filed its draft red herring prospectus with the Securities and Exchange Board of India (SEBI) to raise US$1.2 billion through an initial public offering.

In January 2022, more than 500 current and former employees of OYO, purchased around 3 crore shares in the company.

The total value of these shares can be approximated to about ₹330 crore (US$41 million), as per the last valuation of OYO of $9.6 billion

In March 2016, OYO acquired the team of Qlik Pass, founded by Rahul Gupta and Rishi Swami, to setup and lead its data science department.

In March 2018, OYO acquired Chennai-based service apartment operator, Novascotia Boutique Homes, to establish its presence in the service apartment and corporate executive stay segment.

It further acquired Weddingz.in, a Mumbai-based online marketplace for wedding venues and vendors, marking its entry into the fragmented $40-billion wedding industry.

In 2019, OYO and Airbnb announced a strategic partnership where OYO would list their properties in the Airbnb platform.

In March 2019, OYO announced a 1400 crore investment in its India and South Asia businesses to increase infrastructure, strengthen technology and internal capability.

In April 2019, OYO announced a strategic global distribution partnership with Hotelbeds.

The company also announced two joint-venture with Softbank and Yahoo! Japan in 2019.

In May 2019, OYO announced the acquisition of Amsterdam-based @Leisure Group, Europe’s largest vacation rental company.

In July 2019, OYO announced the acquisition of Innov8, a co-working space in New Delhi.

In August 2019, Oyo made its first major investment in the United States by purchasing the Hooters Casino Hotel, near the Las Vegas Strip, in partnership with US-based real estate company Highgate, for $135 million.

In May 2022 OYO announced the acquisition of Europe-based company ‘Direct Booker’ with the transaction valuing the latter at around USD 5.5 million (over Rs 40 crore).

Direct Booker has over 3,200 homes and serviced 20 lakh customers so far, OYO said in a statement.

In November 2015, Oyo signed a term sheet to acquire Zostel’s Zo Rooms in an all-stock deal which would give Zostel’s founders and investors a combined 7% stake in Oyo.

In February 2016, Oyo’s biggest stakeholder SoftBank announced in its earnings report that the acquisition was completed. However, in October 2017, Oyo stated that the deal was called-off and the “non-binding term sheet” for the deal had expired in September 2016.

Zostel claimed that the term sheet was binding and it had transferred its business to Oyo which in turn failed to transfer the 7% stake.

In 2018, Zostel approached the Supreme Court of India, which appointed former Chief Justice of India, A. M. Ahmadi as the sole arbitrator to resolve the dispute.

In March 2021, Ahmadi ruled that the term sheet was binding and Zostel was entitled to execute the definitive agreements in the contract.

In October 2021, Zostel wrote to the Securities and Exchange Board of India, seeking a stay on Oyo’s IPO and claiming that Oyo’s “capital structure is not final.”

In February 2022, the Delhi High Court rejected Zostel’s appeal for a 7% stake in Oyo.In April 2021,

Important Dates:

Official Notification & Application Link OYO Customer Service WFH Jobs

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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