Scaler Work from Home Jobs

Scaler Work from Home Jobs Scaler is indeed known as one of India’s leading tech-focused learning platforms. As of my last knowledge update in September 2021,

Scaler offered a range of programs and courses designed to help individuals improve their technical skills and advance their careers in the technology industry.

They have been recognized for their quality education and have gained popularity for several reasons.

Official Notification & Application Scaler Work from Home Jobs

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Quick Information About Scaler Work from Home Jobs

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Vacancy details For this job:

Vacancy Name

1. Community Associate.
2. Customer Service Associate

Education criteria for this job:

All candidates must have Any Degree in Any Strem for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.

Description About the Job

Community Associate

Job Description: Community Associate (External Community

About the community:

Join the team that is responsible for running one of India’s biggest communities on discord. 

Community is the DNA of Scaler, and Scaler’s Discord community focuses on creating a peer led online space for all tech enthusiasts, where they engage, learn, collaborate & grow together.

Job Overview:

As a Community Associate , you will be the face of our Discord community.

You’ll focus on creating a vibrant and inclusive environment where the community members can connect, learn, and grow together while also having fun!

You will oversee all aspects of community management, ensuring engagement, resolving queries, and fostering a supportive atmosphere. 

The ideal candidate will have a deep understanding of Discord, tech,experience in community management, and a genuine interest in helping individuals succeed in their learning journeys. 

Responsibilities & Expectations:

1. Be a Discord know it all! 

Discord as a platform has a learning curve. Quickly adapt & learn the tool, and help the community get inducted to Discord as well. Help onboard people on Discord, and design the member journey. Manage the hygiene of the channels & the design of the discord server.

2. Be an excellent Mod!

Manage and moderate our existing Discord community, ensuring that discussions and interactions align with our community guidelines and objectives. Utilize Discord moderation tools effectively & create a fun vibe. Our community aims to be the coolest online tech hangout space for all kinds of people.

3. 3. Toot our own Horn!

We’ve built this community to create & enhance brand awareness within our larger tech audience. Figure out ways to effectively integrate the brand as well as spread the word about the community. If someone thinks of a tech community, the first name that pops up in their mind & on their screen should be Scaler.

4. Engage & be Omnipresent:

• Proactively engage with community members, initiate conversations, and facilitate discussions to encourage collaboration, networking, peer connections & learning.

You’re the guardian of this server. Nothing goes past you.

• Respond promptly and effectively to queries, feedback, and concerns raised by community members, providing accurate information and assistance. Be swift at responding, resolution comes later.

• Be a good listener and understand what the community is saying, and often “ not saying”

5. All we think about is ( Sustainable) Growth!

Develop and implement strategies to enhance community engagement, retention, and growth on Discord. This growth goes beyond just the number of people in the community, think about qualitative growth in outcomes like wins, impact & success stories as well.

5. We aim to be the most thorough event hosts!

Be good at planning and even better at executing those plans. 

You will be responsible for organizing and hosting regular tech events, workshops, hackathons and AMA (Ask Me Anything) sessions to provide value to the community.

The expectation is that you own A-Z of activities & events, and don’t miss out being detail oriented while doing so. From ideation, to planning, to creating laundry lists, double checking those lists & finally execution, you own every part of the show. 

6. Content is everything here!

Develop and deliver engaging, fun, groundbreaking, interesting content within the Discord community. You have to catch the community’s attention and then retain it, every single day.

Engagement comes with good content being delivered repetitively. You’ll be creating your content calendars & content strategy to achieve the engagement goals.

7. Analyze!

Monitor and analyze community metrics, including active user counts, engagement levels, and sentiment analysis, and provide reports to measure the community’s success and areas for improvement. This is our report card. 

Continuously gather feedback from the community, conduct surveys to identify areas of improvement and implement changes accordingly.

8. Manage your Army!

Identify and nurture community leaders, ambassadors, and mentors who can contribute to the community’s growth and provide support to other members.

Own & run the community moderator & brand ambassador program.

9. Collaborate!

We end up collaborating with multiple stakeholders, internal departments & outside organizations.

Building relationships with all of them is crucial. Manage the influencers, contributors, mentors, alumnus & other learns we will collaborate with for multiple projects.

10. Be curious!

Stay up-to-date with industry trends, technologies, and career development practices to facilitate relevant discussions and provide valuable insights to the community.

Keep innovating on newer & efficient ways to run this community.

Requirements:

1. Bachelor’s degree in tech or business.
2. Good understanding of tech domains overall to be able to design tech related activities, events & day to day engagements.
3. Proven experience in community management, particularly in running and growing Discord communities. Proficient in Discord moderation.
4. Excellent content creation skills, including writing engaging and informative content for various community channels.
5. Strong understanding of technology and the ability to design and conduct tech-related events, workshops, and sessions.
6. Creative mindset and the ability to develop engaging community initiatives that drive interaction and growth.
7. Proficient in planning & executing  initiatives, activities & events effectively.
8. Detail-oriented planner, capable of organizing and coordinating multiple community activities simultaneously.
9. Good at building relationships, understanding of basic human psychology, basically know how to bind & command an ( online) room together.
10. Strong hosting & moderation skills

Community Tech Associate:

Apart from all the things listed above ++

1. Lead the design & planning of all tech IP events
2. Ideating & Creating tech programs, hackathons & contets for community to participate in 
3. Collaborate with companies to bring their projects inhouse for community to collectively solve for
4. Execute the scaler topics integration with the community
5. Design custom bots for execution of certain automation tasks in Discord

Please reach out to Sakshi Rastogi on slack incase of any questions. See you around!

Job Overview

• Location: Bengaluru
• Job Type: Full time
• Work: Remote

Customer Support Associate (Non-Voice)

About the role – Customer Support Associate (Non-Voice):

Key responsibilities would involve a mix of the following:

●Respond to customer queries in a timely and accurate way, via email & chat
●Identify customer needs and help customers use specific features
●Share feature requests and effective workarounds with team members
●Follow up with customers to ensure their technical issues are resolved
●Gather customer feedback and share with our Product, Sales and Marketing teams

Must-have mindsets and skillsets:

●Tolerance for ambiguity: A ‘get-it-done’ rather than a ‘wait-for-perfection’ approach. A
good bad-answer is better than no answer at all.

●Iterative problem-solving: which means understanding problems clearly, and rapidly
iterating on creative and implementable solutions

●Bias to own, hustle and deliver which means an innate urge to take lead on new
initiatives, by default, and not wait to be told what to do. You should wantto own things;
not wait to follow someone else.

●Obsession with excellence: which means being thoughtful, independent and detailed with
all inputs and outputs.

●Clear communicator: Excellent communication and writing ability is a must.

●Caring and inspirational teammate: which means bringing the best out of every colleague,
always

Job Overview

• Location: Bengaluru
• Job Type: Full time

Work: Office

Official Notification & Application Scaler Work from Home Jobs

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

SVA