Tamil Nadu Amazon Work From Home Jobs

Tamil Nadu Amazon Work From Home Jobs Amazon Bulk WFH Jobs in Tamil Nadu Amazon is currently seeking eligible candidates for a range of positions, including customer service international voice process associates and team lead interns. These roles offer the flexibility of working from home or in an office setting. Interested individuals are encouraged to submit their applications on or before July 5, 2023. Below, you will find comprehensive details about the Amazon recruitment vacancies, salary information, application fees, selection process, educational requirements, results, age limit, and other pertinent information pertaining to these positions.

Official Notification & Application Tamil Nadu Amazon Work From Home Jobs

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Vacancy details for this job:

Vacancy Name =

1. International Voice Process Associate (Remote)

Education criteria for this job:

All candidates must have Any Degree in Any Stream for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule.

To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.

Description About the Job

About International Voice Jobs in Amazon

A crucial role within Amazon’s mission to deliver exceptional customer service, the Amazon Customer Service Associate plays a vital part in providing prompt, accurate, and professional support to all Amazon customers. This position requires a proactive and adaptable problem-solver who can assist customers in expediting orders and resolving post-sales issues. Associates engage with customers through various channels such as email, chat, and phone, utilizing a range of software tools to navigate customer accounts, research policies, and communicate effective solutions in a dynamic and enjoyable environment.

Required Skills and Knowledge:

Communication Skills:

• Exceptional written and verbal communication skills
• Ability to communicate clearly and effectively with all customers
• Excellent documentation skills
• Strong comprehension skills, enabling a clear understanding and articulation of customer issues
• Ability to concentrate and resolve customer issues without distraction
• Proficient composition skills, capable of crafting grammatically correct, concise, and accurate written responses
• Works effectively both independently and in a team environment

Computer Knowledge/Skills:

• Proficiency in using desktop computer systems
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
• Excellent typing skills
• Demonstrated understanding of the Internet, Amazon.com website, and competitor websites
• Ability to navigate websites efficiently
• Proficient knowledge of email applications
• Aptitude for learning using various media
• Ability to adapt successfully to changes in the work environment

Customer Focus:

• Excellent customer service skills, maintaining focus on customer issues in a fast-paced setting
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Proficient in conflict resolution, negotiation, and de-escalation
• Takes ownership in resolving challenging customer issues and escalates when necessary
• Ability to identify customer needs and provide appropriate solutions
• Consistently maintains regular and reliable attendance, adhering to assigned daily schedules
• Flexibility in working hours, including weekends, holidays, and events
• Willingness to work overtime as required, potentially up to 60 hours per week, especially during the Christmas holiday season

Problem Solving Skills:

• Effective problem-solving skills, including decision-making, time management, and task prioritization
• Logical and rational approach to problem-solving
• Action-oriented and self-disciplined
• Organized and detail-oriented
• Quick and efficient prioritization of work in various departments to meet business needs
• Ability to maintain composure in highly escalated situations
• Successful multitasking in a high-energy environment
• Creative and analytical problem-solving abilities with a passion for excellent customer service

Basic Qualifications:

• Minimum qualification of 10+2; any graduate or postgraduate is eligible to apply
• Minimum 6 months of experience in any field
• Rotational shifts

Benefits:

• Non-Statutory Allowance (NSA)
• Overtime (OT) compensation
• ZETA benefits
• Internet reimbursement

About Amazon.com: “Many of the problems we face have no textbook solution, and so we happily invent new ones.” – Jeff Bezos

Amazon.com is a place where innovators can thrive. We recruit the brightest minds globally and provide an environment for them to invent and innovate, ultimately enhancing the customer experience. As a Fortune 100 company headquartered in Seattle, Washington, Amazon leads the global e-commerce industry, offering a wide range of products from books and electronics to apparel and diamond jewelry. With operational sites across the world, including Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, the Netherlands, Spain, the United Kingdom, and the United States, we maintain numerous fulfillment centers spanning over 26 million square feet.

Technological innovation is the driving force behind Amazon’s growth, providing customers with increased selection, convenient shopping, and competitive prices. Amazon Web Services offers developers and businesses of all sizes access to state-of-the-art cloud infrastructure, including S3, EC2, AMI, CloudFront, and SimpleDB, empowering them to build scalable applications tailored to their needs.

We invite you to join us in sharing and shaping our mission to become Earth’s most customer-centric company. Amazon’s evolution from a website to an e-commerce partner and development platform is fueled by our innate spirit of invention. Every day, we create elegant and simple solutions to complex technical and business challenges, making history with endless possibilities ahead.

About Amazon India: In India, Amazon teams tackle complex business challenges, innovating and creating efficient solutions that support various Amazon businesses worldwide. Our talented workforce and experienced leaders are dedicated to making Amazon the most customer-centric company on Earth.

Our journey in the Indian market began with Junglee.com, enabling Indian retailers to advertise their products to millions of shoppers and drive targeted traffic to their stores. In 2013, we launched aiming to provide customers with low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. Within two years, we expanded our offerings to over 22 million products across hundreds of stores. Our growth and success are driven by our commitment to working backward from the customer’s perspective.

We strive to become a trusted platform for retailers of all sizes in India, offering a fast, reliable, and convenient online shopping destination for consumers. For us, every day is “Day 1,” and we continuously invest in raising the bar for customer experience in India.

At Amazon India, you’ll have the opportunity to dive right in, collaborate with talented individuals on challenging problems, and make a significant impact on the lives of millions. Join us and be part of a culture that embraces hard work, fun, and the opportunity to make history.

About the Customer Service Team: Our Amazon Contact Centers are dedicated to providing the best possible support experience to our customers. To achieve this, our CS Operations teams are empowered to think like owners, ensuring that customer problems are resolved effectively the first time, resulting in effortless experiences.

Aligned with Amazon’s global mission of being the ‘Earth’s most customer-centric company,’ our Customer Service team began operations in August 2005, growing steadily in size and scope ever since. We offer 24/7 support to customers across North America, the UK, India, Australia, and Canada. Our team members are empowered to think like owners and resolve customer issues via phone, email, or live chat. Operating in a fast-paced, dynamic environment, we make a significant impact on millions of customers worldwide.Through relentless focus on process improvements, we continuously evolve and expand our capabilities into new business domains.

About Team Lead Jobs in Amazon

As a Team Lead at Amazon, your primary responsibility is to ensure the effective training and support of your team members, enabling them to perform their jobs efficiently. You will oversee the fair and consistent implementation of Amazon policies, including attendance tracking. Motivating, coaching, reporting, and providing feedback on associates’ performance, encompassing productivity, quality, and safety, are integral to achieving or surpassing Amazon’s expectations. Disciplinary actions, up to and including termination, will be addressed for LM Associates as necessary. Additionally, you will collaborate with third-party delivery providers to ensure compliance with Amazon standards as outlined in service contracts.

At Amazon, our goal is to become the most customer-centric company worldwide. To achieve this, we seek individuals who are exceptionally talented, bright, and driven. We are currently hiring Team Leads for our GSF operations team, representing one of the most renowned brand names globally, distributing millions of products to our loyal customers annually.

We are specifically looking for a Team Lead to oversee our Amazon Fresh operations. In this role, your responsibilities will include:

• Managing end-to-end operations on a daily basis for either a large site or a combination of small sites, including executing inbound and outbound operations.
• Meeting customer-facing metrics while maintaining cost targets and prioritizing the safety and morale of your team.
• Driving performance management for team members, including developing and implementing training and development plans.
• Continuously improving the delivery process to achieve sustainable performance improvements.
• Conducting daily 4M and 5S audits for the delivery station.
• Acting as a stand-in for the Area Manager.
• Demonstrating the ability to manage both day and night shifts effectively.

Basic Qualifications:

• A graduate who is interested in working in customer-facing environments, warehousing, logistics, or manufacturing.
• Strong execution skills, action-oriented, and resourceful in accomplishing tasks with limited resources.
• Ability to work well under pressure and in ambiguous situations, providing solutions accordingly.
• Proficient in English communication, both written and verbal.
• Comfortable with reading and analyzing data using MS Excel.
• Good people management skills.

Preferred Qualifications:

• Self-motivated with the ability to inspire and motivate team members.
• Strong analytical and problem-solving skills.
• Proficiency in Amazon systems or similar systems.

1-3 years of experience in managing processes and leading teams.

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Official Notification & Application Tamil Nadu Amazon Work From Home Jobs

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