Wipro Customer Service Jobs 2023

Wipro Customer Service Jobs 2023 Wipro Recruitment 2023 (separate job updates) for various Customer Service Representative positions. All readable and interested applicants can apply no later than (February 12, 2023). More information about Wipro Vacancy, Salary Details, Application Fees, Selection Process, Degrees, Results, Age Limits and all other details/information about this job are available here. detailed below.

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Quick Information About Wipro Customer Service Jobs 2023

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Vacancy details For this job:

Vacancy Name = Customer Service Representative.

Education criteria for this job:

All candidates must have Any Degree in Any Strem for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for Job.

Description About this Job

Wipro 2023 recruitment workplace – The candidate’s workplace will be Gurgaon, Noida Or Else the Candidate Can Choose WFH Option

Workplace for Wipro Recruitment 2023

The candidate’s workplace will be Noida Or They Can Choose Work From Home

Number of rooms available –

There are different number of vacancies.

Vacancy name and number of vacancies – The name and number of vacancies each are mentioned below.

1. Customer service representative.

Responsibility –

Customer service by calls, chat and email

Ensure timely and accurate service delivery at defined productivity levels

Build customer and domain knowledge to be able to provide solutions to the first conversation

Ensure compliance with customer service level agreements such as customer satisfaction, service levels, customer handling time and effort

Comply with customer care policy and accountability

Perform query resolution and ensure proper documentation and follow-up

Identify, share, and leverage operational improvements.

Salary/Remuneration and Level Remuneration – For the position of Customer Service Representative, the salary to be paid will be around Rs 37,500 per month.

Age Restriction – For Wipro recruitment, the candidate’s age must be 18 years or older.

There is no higher age limit mentioned for this recruitment.

Education – Details of the education for this position are mentioned below.

Customer Service Representative – {advanced degree in any discipline}.

Required knowledge and skills –

Excellent communication skills

Should be flexible to rotate work shifts

Proficient in using computers and basic knowledge of MS Office

5 day work week. Selection Method – For Wipro recruitment, candidates will be selected on the basis of pre-screening/assessment and virtual/telephone or on-site interviews.

If a candidate is shortlisted based on desired age and qualifications, they will be notified via their registered mobile number or email id.

Work Experience – No other work experience is required for this position.

New candidates and inexperienced candidates can also apply for this job.

Application Deadline – All applicants must apply no later than February 12, 2023. After the deadline, no application will be submitted.

Application Fee – There will be no application fee for any candidate.

Real recruiters never ask for money to arrange an interview or offer a job.

If you receive such calls or emails, be careful as it could be a job scam.

Important Note – Applications received after the deadline will not be processed.

Incomplete or late applications without attachments will be rejected immediately without good cause or correspondence.

Therefore, the forms must arrive ahead of time.

Late/incomplete applications may be rejected.

Your Impact as a Customer Service Representative

Customer Service through calls, Chats & emails

Ensure timely and accurate service delivery at defined productivity levels

Build client & domain knowledge to be able to deliver a resolution on the first conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort

Maintain Internal & Client level delivery quality on calls, chats & email conversations

Adhere to Customer Service Attendance & Accountability policies

Execute issue /query resolution and ensure proper documentation & follow-up

Identify, share and support operational improvements

Roles & Responsibilities:

You bring knowledge & expertise Required Experience

Experience 0- 2 yrs

Excellent communication skills

Should be flexible to work in rotational shifts

Proficient in computer usage and Basic knowledge on MS Office

Defined career roadmap which offers growth opportunities

Performance based incentive program**

Investment in talent development and skills enhancement

Work life balance with 5 day work week

Collaborative environment with best in class professionals

Focus on colleague engagement and fun@work

Depends on Process/Client alignment

Qualifications:

Education

Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience

Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out).

Important Dates:

Official Notification & Application Link Wipro Customer Service Jobs 2023

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

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