Client Associate Work From Home Jobs 10Times is recognized globally as the leading platform for business event discovery and networking. We specialize in helping individuals and organizations uncover new opportunities to enhance their business growth and advance their careers. Our diverse user base spans the globe and includes entities ranging from small startups to massive Fortune 500 companies. Professionals from more than 150 industries rely on 10Times to receive personalized recommendations for relevant upcoming trade shows, conferences, summits, and workshops.
Our comprehensive software suite, FLOOR, provides a robust solution for the creation, management, and execution of events. FLOOR supports a seamless event experience from start to finish, enabling event organizers to efficiently handle all aspects of their events. This includes everything from initial planning and promotion to attendee engagement and post-event analytics. By offering a versatile and user-friendly platform, FLOOR helps organizations build and nurture vibrant communities around their events.
Currently, FLOOR is utilized by clients in over 25 countries, showcasing its wide-reaching impact and effectiveness. Our mission extends beyond just facilitating events; we are committed to touching a billion lives and driving the advancement of learning on a global scale. Through our innovative tools and extensive network, we empower professionals to connect, learn, and grow in ways that were previously unimaginable.
At the core of 10Times is a dedication to fostering connections and providing actionable insights that help users stay ahead in their respective fields. Whether it’s a burgeoning startup looking to make its mark or an established corporation seeking to expand its influence, 10Times serves as a critical resource for navigating the ever-evolving landscape of business events. By curating a tailored list of high-impact events, we ensure that our users can make informed decisions about where to invest their time and resources.
Furthermore, the flexibility and scalability of FLOOR make it an invaluable tool for event organizers of all sizes. From intimate workshops to large-scale international conferences, FLOOR adapts to meet the unique needs of each event, providing a cohesive and integrated experience for all participants. Its intuitive interface and powerful features streamline the event management process, allowing organizers to focus on delivering exceptional experiences that resonate with their audience.
As we continue to grow and evolve, our vision remains clear: to be the foremost platform for business event discovery and networking, while simultaneously driving innovation in the way events are managed and experienced. By leveraging cutting-edge technology and fostering a global community of professionals, 10Times is poised to lead the charge in transforming the event industry.
In conclusion, 10Times stands as the premier choice for professionals seeking to elevate their business and career prospects through strategic event participation. Our platform, coupled with the comprehensive capabilities of FLOOR, ensures that users have access to the best opportunities for learning, networking, and growth. We are proud to support a diverse and dynamic community of users and remain committed to our goal of making a significant impact on the global business landscape.
Quick Information About Client Associate Work From Home Jobs
Organization Name: | 10Times |
Job Category: | Private Jobs |
Employment Type: | Full time – Freshers Only |
Name of Vacancies: | Client Servicing Associate |
Place of Posting: | Work From Home & Office |
Starting Date: | 20.06.2024 |
Last Date: | 17.07.2024 |
Apply Mode: | Online |
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Vacancy details for this Job Client Associate Work From Home Jobs
Are you passionate about customer success and helping businesses thrive? Do you dream of working for a fast-growing, innovative company that empowers connections and learning on a global scale?
Then look no further! We’re on the hunt for a phenomenal Client Success Manager (CSM) to join our team at 10Times, the world’s leading business event discovery and networking platform.
What You’ll Do:
In this pivotal role, you’ll be the champion for our FLOOR.bz event & community building software solution. You’ll wear many hats, but your core focus will be on building and nurturing strong, long-lasting relationships with our valued clients.
- Onboarding and Beyond: You’ll be the guiding light for our clients, leading them seamlessly through the onboarding process and ensuring they have the tools and knowledge to maximize the power of FLOOR.bz. Your support won’t stop there – you’ll be a constant source of expertise and guidance throughout their entire journey.
- Building Trust and Advocacy: You’ll foster deep connections with key client stakeholders, actively listening to their needs and exceeding their expectations. Your goal is to turn satisfied users into raving fans who champion FLOOR.bz within their networks.
- Proactive Problem Solver: Client success is your mantra. You’ll proactively monitor client health metrics, identify potential roadblocks, and work hand-in-hand with clients to overcome challenges and ensure their continued success.
- The FLOOR.bz Guru: Become a master of FLOOR.bz’s functionalities! You’ll be a trusted advisor for clients, offering in-depth product training and helping them unlock the software’s full potential to achieve their event & community goals.
- Collaboration is Key: Building strong relationships isn’t just about external clients. You’ll collaborate effectively with various internal teams, including product development and support, to ensure a seamless client experience that drives success.
- Customer Delight: You’ll be the go-to person for stellar customer service. Your focus is on resolving client concerns promptly and efficiently, fostering a culture of delight that minimizes churn and keeps clients engaged.
- Growth Catalyst: You have a keen eye for identifying upsell opportunities. By understanding specific client needs and product fit, you’ll recommend additional solutions that further enhance their experience and create a win-win situation.
- The Voice of the Customer: You’ll be the bridge between clients and the development team. By channeling client feedback and needs, you’ll play a crucial role in driving process and product enhancements, ensuring FLOOR.bz continues to evolve and meet the ever-changing needs of the market.
Who We’re Looking For:
Are you eager to make a real impact? Do you possess the following qualities?
- Flexibility Champion: We operate in a global landscape, so a willingness to work a designated day/evening shift based on your assigned region is essential.
- Ethical Champion: Integrity is paramount. We seek someone who adheres to the highest ethical standards when interacting with clients.
- Proven Track Record: 1-3 years of experience in client servicing, ideally within the international market, is a must.
- Communication Powerhouse: You possess exceptional communication skills, both written and verbal, allowing you to connect with clients effectively and convey complex information with clarity.
- Problem-Solving Ninja: You have a knack for analyzing situations, identifying solutions, and implementing them efficiently.
- Tech Savvy: High comfort with technology is crucial. You’ll be working with a cutting-edge software solution and navigating various digital platforms.
Why Join Us?
This is more than just a job; it’s an opportunity to be part of something remarkable. Here’s what awaits you:
- Global Impact: Be a part of a company recognized as one of the top 100 websites for business professionals.
- Prestigious Client Base: Over 50% of Fortune 500 companies leverage our platform to fuel their growth.
- Start-Up Energy: Immerse yourself in the dynamic world of a progressive, high-growth company.
- Employee-Centric Culture: We believe in fostering a supportive environment with flexible work arrangements, including a fully remote option.
About 10Times:
10Times connects the world by empowering professionals to find new business and career-building opportunities. Our platform facilitates connections across industries, with users ranging from small startups to Fortune 500 companies.FLOOR.bz, our software suite, is the all-in-one solution for creating and managing events and cultivating thriving communities. We’re used by clients in over 25 countries, and our mission is to empower connection and learning on a global scale, touching the lives
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