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Licious Work From Home Job 2022

June 18, 2022

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Licious Work From Home Job 2022 Licious is India’s first D2C unicorn based in Bengaluru, Karnataka, India. The company operates on the farm-to-fork model and owns the entire supply chain and cold chain. Ltd Customer Service: 1800 419 0786 Headquarters: Bengaluru Number of Employees: 3,500+ Founders: Abhay Hanjura, Vivek Gupta Job Description We are looking for full-time Customer Service Managers to work in the comfort of their own home. The successful candidate will be able to accept ownership to effectively resolve customer issues, complaints and inquiries; to place customer satisfaction at the center of every decision and behavior.Candidate Will Compulsory Finish 12th Or a Degree For this Job

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Quick Details About Licious Work From Home Job 2022

Company Name:	Licious Pvt Ltd
Category of this Job:	Private Company Job
Job Type :	Permanent/ full time Jobs
Total Vacancies:	Various
Location Of this Job :	Work From Home
Qualifications For this Job	12th Pass or A Degree
Name Of The Vacancy:	For Vacancies Name Check the Below Application Link
Place Of Postings:	All over India
Application on Starting Date:	Already Started
Application on Ending Date :	Not Announced
Apply Mode On:	Only On Online Mode
Educational Qualification :	12th Pass or Graduate
Selection Process :	Interview in Google Meet
Age Limit For this Job:	Not Specifically Mentioned

Latest Vacancy Details About this Job

Job Title: Customer Service Executive

Hours: 9 hours, 6 days a week.

The 9 hour shift is anytime from 6am to 11pm (8am to 10pm) (split shift option available).

will work Work mode/location: Bangalore I work from home.

1 day free.

Job Description

We are looking for full-time Customer Service Managers to work in the comfort of their own home. The successful candidate will be able to accept ownership to effectively resolve customer issues, complaints and inquiries; to place customer satisfaction at the center of every decision and behavior.

Roles and Responsibilities For this Job

Respond to incoming/outgoing calls in a timely manner and resolve customer queries quickly and effectively to improve customer satisfaction.

Reach out to customers first for customer loyalty and increased retention.

Follow communication scripts when dealing with different topics.

Seize opportunities to sell more products as they ariseIdentify customer needs, clarify information, investigate each issue and offer solutions and/or alternatives.

Achieve qualitative and quantitative personal/team goals.

Become an expert (gastronaut) in meat and in Licious’ processes and skills.

the discussions. Ensure that appropriate action is taken on all customer complaints.

If customer complaints are not resolved, contact the relevant departments for further investigation.

Educate and empower our customers and provide better support through Licious.

Drive our Voice of the Customer program to advocate for the customer and improve Licious by incorporating customer feedback.

Offer solutions and guide the customer through the solution.

Escalate critical support issues to the appropriate channel Increase customer satisfaction and build loyalty by providing incredible, personal customer service.

Ensure customers have a pleasant customer service experience even when faced with product issues.

Education Qualification For this Job

Candidate Will Compulsory Finish 12th Or a Degree For this Job

Skills Needed For this Job

Good communication skills Customer obsession and adaptability to different personality types Active listening and logical and critical problem solving skills

Ability to multitask, prioritize and manage time effectively Good interpersonal, numerical and analytical skills

Ability to deal with pressure Clear and pleasant voice Fluent in Hindi and English Resourceful to understand problems quickly Technical skills (MS Office)