Mega Drive For Voice Support Job 2022

Mega Drive For Voice Support Job 2022 Mega Drive/Walk-in for International Clients/Voice Tech Support/We are hiring for International Voice and Non-Voice processes. Title: Customer Service/Senior Associate (Voice Process/Chat Process) Interacts with customers to provide information in response to inquiries, concerns and inquiries about products and services, Sells products and services, Excellent verbal communication skills, Good logical thinking and analytical Capabilities .

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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Quick Summary About Mega Drive For Voice Support Job 2022

Company Name:24/7 company private limited
Category of this Job:Private job
Job Type :Part Time /Permanent/ full time Jobs
Total Vacancies:3500+ Vacancies
Name Of The Vacancy:Chatting / Voice Process
Place Of Postings:All over India
Application on Starting Date:Already Started
Application on Ending Date :Not Announced
Apply Mode On:Only On Online Mode
Educational Qualification :Degree No Needed
Selection Process :Interview in Google Meet
Age Limit For this Job:Check the Notification For Age Limit

Latest Vacancy Details :

Name of the Posts and Number of the Vacancies :

For More About the Latest Vacancy Details Briefly Please check the Latest Vacancy Given Below

Eligibility Criteria For Form Filling Job Recruitment 2022

Education Qualification:

Part time or Full time Chatting and Voice Process Job

All Candidates Does Not Need Any Degree.

Description About this Job

Selected candidates will be responsible for customer service.

You must process requests related to the online product delivery service for customers.

You must provide and share information with the customer using available tools and information. You must receive and answer incoming calls from customers. with the requirements, customers will ask questions about their problem, you need to solve it within the timeline

You will receive proper training prior to joining You must have a laptop or desktop computer with a very good internet connection

You must generate sales leads You will identify and assess customer needs to achieve satisfaction

You must build lasting relationships and trust with customer accounts by You are open and interactive communication

You must provide accurate, valid and complete information using the correct methods/tools.

You can meet personal/customer service team sales goals and call-handling quotas.

You process customer complaints, offer suitable solutions and alternatives within deadlines;

Follow up to ensure resolution Must maintain records of customer interactions, process customer accounts, and submit documents

Must follow communications policies, policies, and procedures Go the extra mile to attract customers.

Education Qualification

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Needed

  • Communication skills in English
  • Good Negotiation skills
  • Customer centric

Roles and Responsibilities For this Job

Manage the customer via chat and resolve queries, register complaints.

Proactively keep new procedures up to date.

Complete understanding of platform and process.

including connecting with other team members for resolution and follow-up

(if applicable)Deliver specific results measured by customer satisfaction, effectiveness, efficiency and end-to-end process quality.

Suitable Candidate For this Job

Excellent communication in English.

Typing speed: 30 words per minute (minimum) Accuracy: 90% (minimum) Qualification: HS minimum and test must be taken.

To apply, you must meet the following requirements: Personal desktop/laptop with active webcam, internet connection,

any Wi-Fi/broadband connection speed required Speed ​​of 40 Mbit/s

Operating system: Windows 10 and higher (only licenses allowed)

System RAM At least 4 GB i3 or AMD Ryzen_3 and more. Processor speed: Must be 2.0 GHz and higher.

Perks and Benefits From this Job

Permanent WFH

Salary Up to – 21K

Incentive.

Flexible shifts.

Flexible week off.

Transport: Free transportation with door to door pick up and drop facility round the clock.

Life Insurance for self-Medical Insurance for self and immediate dependents

World Class Facility – Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones

Voice Process Interview Rounds:

HR

Versant

Ops Round

Contact Person : Gopalakrishna

Registration Code : 086

If interested, Kindly join the zoom bridge (wait for 5 minutes for the assessor to join) provided as below for the virtual interview:

Zoom Id: 7760787374

Passcode: 247

Time Every day at 3pm.

Time Every day at 3pm.

Date: 04th July 2022 to 26th September 2022

Company Address: Bangalore – [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087

Description About these Job

We are hiring for International voice and non-voice process.

Designation: Customer Care Service/Senior Associate (Voice process/Chat process)

Job Description:

  • Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
  • Follow standard processes and procedures.
  • Redirect problems to appropriate resources.

Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).

Working days: 5 days a week. (2 days rotational week off)

Working hours: 9 hours per day including 1 hour of break.

Job Specification

Qualifications: 12th Passed and above (Fresher and experience)

Age: 19 to 40 Yrs

Mandatory skill sets to have:

  • Excellent Verbal Communication skills.
  • Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
  • Should be able to answer servicing questions.
  • Typing skills.
  • Good Personality and discipline.

Mission of this Job

Enable meaningful connections between real people in an increasingly digital world.

In 2019 24/7 was selected in the exclusive Boulder Accelerator.

24/7 (Industry CPaaS: Communication Platform as a Service) was also included in the top 10 SaaS companies by G2 Crowd.

With strong finances, strong organic growth, and a growing interest in developer tools-focused companies (out of the market and with world-class technical talent),

we are heading into an exciting period of growth and acceleration. Teleperformace is backed by experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

A global company from the start, we have more than 60 team members in our Denver and Mumbai offices serving more than 50,000 clients worldwide.

I’ve had an exciting ride so far and we know this is just the beginning!

Interview Process For this Job

Our goal is to make sure you have the opportunity to experience

Chatting while we learn more about you. Through a series of interviews with 24/7 founders and key stakeholders,

we want to learn more about your strategic and functional expertise and passion.

We hope that you will bring questions and ideas to each conversation and suggest ways we can get to know you and your skills better.

Important dates for this job:

Application on Starting Date opened:
Process Already Started
Application on Ending Date :ASAP

Mega Drive For Voice Support Job 2022 Official Notification and Apply Link

Mega Drive For Voice Support Job 2022 Official Notification LinkCLICK HERE
Mega Drive For Voice Support Job 2022 Official Apply Link CLICK HERE

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

SAIVIKRAMACADEMYYOUTUBECHANNELTELEGRAMGROUP
WHATSAPPGROUPFACEBOOKPAGELINK
Instagram Account Link

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