New Associates Work from Home Job Order Management Associates WFH Jobs Thomson Reuters: Thomson Reuters Corporation stands as a multinational conglomerate headquartered at the Bay Adelaide Centre in Toronto, Ontario, Canada. Its formation occurred when the Thomson Corporation acquired the British company Reuters Group in April 2008. The roots of the Thomson company can be traced back to its establishment by Roy Thomson in 1934. In 2023, Thomson Reuters is offering exciting opportunities for graduates, specifically for the role of Order Management Associate. The following section provides comprehensive details about the eligibility criteria, information, and application process for this position.
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Quick Information About New Associates Work from Home Job
| Company Name: | Thomson Reuters |
| Category of this Job: | Private job |
| Job Type: | Permanent/ full time Jobs |
| Total Vacancies: | 5000+ Vacancies |
| Name Of The Vacancy: | Communications & Marketing Careers |
| Place Of Postings: | All over India |
| Application on Starting Date: | Already Started |
| Application on Ending Date: | 03-07-2023 |
| Apply Mode On: | Only On Online Mode |
| Educational Qualification: | Degree in Any Straem |
| Selection Process: | Interview in Google Meet |
| Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily and select the positions they are applying for.
Vacancy details for this job:
Vacancy Name = Communications & Marketing Careers.
Education criteria for this job:
All candidates must have Any Degree in Any Stream for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Essential Day-to-Day Responsibilities:
The daily tasks may vary depending on the region assigned to the role. They include:
- Managing the order process for specific products, which involves entering orders into specialized permissioning or electronic fulfillment systems. Working with internal customers to ensure orders are fulfilled accurately and within agreed turnaround times.
- Escalating any delays to internal groups, including senior team members when necessary.
- Being accountable for meeting and maintaining defined standards for quality and productivity.
- Handling internal customer queries and communication in a professional and service-oriented manner.
- Being a team player and ensuring that both internal and external customer requirements are met, attending team meetings.
- Taking responsibility for online maintenance, lapsing of subscriptions, and resolving access-related issues.
- Assisting the billing team in validating online invoices and portals.
- Monitoring the group email account to ensure timely completion of requests as per agreed turnaround times.
- Creating and modifying customer master data.
- Meeting agreed volume, service, and quality targets.
Qualifications:
- Graduate or post-graduate in a related field such as commerce or accounting.
Required Skills:
- Proficient in interpreting data.
- Good working knowledge of computer systems, with preference given to those familiar with SAP and Salesforce.
- Customer-focused mindset.
- Ability to prioritize tasks and pay attention to detail.
- Strong aptitude for learning.
- Deadline-oriented with the ability to multitask.
- Excellent written and verbal communication skills.
- Ability to work independently on multiple activities, demonstrating appropriate prioritization and escalation skills.
- Willingness to work flexible night shifts.
Would you like to join a team dedicated to reinventing the way knowledge professionals work? How about being part of a team that strives for a more transparent, just, and inclusive future every day? At Thomson Reuters, we have been making this a reality for nearly 160 years. Our industry-leading products and services encompass highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals, in addition to the world’s most extensive news services through Reuters. We empower these professionals to excel in their work, providing them with more time to focus on the matters that truly count: advising, advocating, negotiating, governing, and informing.
Our workforce of 25,000 employees across 75+ countries is powered by diverse talents. We offer opportunities for contribution and professional growth in flexible work environments that celebrate diversity and inclusion. In a time when objectivity, accuracy, fairness, and transparency are being challenged, we consider it our duty to uphold these values. Does this sound exciting to you? Join us and help shape the industries that propel society forward.
Accessibility:
As a global business, we value and rely on diversity of culture and thought to achieve our goals. To ensure this, we actively seek talented and qualified employees in all our operations worldwide, regardless of race, color, sex/gender (including pregnancy, gender identity, and expression), national origin, religion, sexual orientation, disability, age, marital status, citizenship status, veteran status, or any other protected classification under applicable law. Thomson Reuters takes pride in being an Equal Employment Opportunity/Affirmative Action Employer, committed to maintaining a drug-free workplace.We also provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, in accordance with applicable law.
In the fast-paced world of retail and e-commerce, order management plays a crucial role in ensuring customer satisfaction and operational efficiency. Behind the scenes, order management associates work tirelessly to oversee the entire order fulfillment process, from the moment an order is placed until it reaches the customer’s doorstep. This article delves into the responsibilities, skills, and career prospects of order management associates, shedding light on their essential contributions to the success of businesses worldwide.
- Overview of Order Management
Order management is a multifaceted process that involves receiving, processing, and fulfilling customer orders accurately and efficiently. Order management associates are responsible for coordinating and streamlining these operations, ensuring seamless transactions from start to finish. They act as a vital link between customers, suppliers, and internal departments within an organization.
- Responsibilities of Order Management Associates
Order management associates perform a wide range of tasks to ensure the smooth flow of orders throughout the entire order cycle. Some of their primary responsibilities include:
a) Order Processing: Associates receive and review customer orders, ensuring all necessary information is complete and accurate. They enter the orders into the system and track their progress from initiation to fulfillment.
b) Inventory Management: Associates monitor inventory levels, collaborate with suppliers, and coordinate with the warehouse team to ensure adequate stock availability. They handle stock replenishment, backorders, and manage inventory discrepancies.
c) Order Tracking and Communication: Associates keep customers informed about their order status, including shipment details, delivery estimates, and any potential delays. They proactively address customer inquiries and resolve issues related to orders, striving to provide exceptional customer service.
d) Returns and Refunds: Order management associates handle the processing of returns and refunds, ensuring adherence to company policies and guidelines. They work closely with customer service representatives to resolve any customer complaints or concerns promptly.
e) Data Analysis and Reporting: Associates generate reports and analyze order-related data, providing insights to optimize order management processes. They identify trends, potential bottlenecks, and areas for improvement to enhance overall operational efficiency.
- Skills and Qualifications
To excel in the role of an order management associate, certain skills and qualifications are essential. These include:
a) Strong Organizational Skills: Order management associates must possess excellent organizational skills to manage multiple orders simultaneously, prioritize tasks effectively, and ensure deadlines are met.
b) Attention to Detail: Accurate order processing is crucial, and associates must pay close attention to details to avoid errors or discrepancies in customer orders.
c) Communication and Customer Service: Excellent communication skills are essential to interact with customers, suppliers, and internal teams effectively. Associates should be adept at resolving conflicts and providing exceptional customer service.
d) Problem-Solving Abilities: Order management associates often encounter unexpected challenges or customer issues. They need strong problem-solving skills to address and resolve these situations efficiently.
e) Technological Proficiency: Proficiency in order management software, customer relationship management (CRM) systems, and Microsoft Office tools is vital for managing orders and generating reports.
- Career Prospects and Development
Order management associates play a critical role in ensuring customer satisfaction, which is the backbone of any successful business. With experience and expertise, they can advance to supervisory or managerial positions within the order management department. Additionally, their skills in data analysis and inventory management can open doors to other operational roles within the organization.
The demand for order management associates is expected to grow in line with the expansion of e-commerce and the retail industry. Their expertise in handling online transactions and optimizing order processes makes them valuable assets for businesses striving to streamline operations and improve customer experiences.
Order management associates are the unsung heroes behind the scenes, ensuring seamless order processing and customer satisfaction. Their expertise in coordinating the entire order cycle, managing inventory, and resolving customer issues is crucial for businesses operating in the competitive retail and e-commerce landscape. As the demand for efficient order management continues to rise, this career path offers ample opportunities for growth and advancement.
By mastering the required skills, order management associates can pave the way for successful careers, either within the order management field or in broader operational roles. Their contributions are integral to maintaining customer loyalty and driving business success in an increasingly digitized and customer-centric world.
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