Pluralsight Freshers WFH Jobs 2023 The role of the Product Support Representative (PSR) at Pluralsight is pivotal in ensuring an exceptional customer experience. With each interaction, the PSR serves as the primary point of contact and embodies the values of Pluralsight. Strong interpersonal skills are vital as the PSR regularly handles a diverse range of inquiries, including technical issues, subscription queries, payment matters, and administrative concerns. Whether assisting individual customers or business administrators, the PSR effectively communicates and resolves issues.
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Quick Information About Pluralsight Freshers WFH Jobs 2023
Company Name: | Pluralsight |
Category of this Job: | Private job |
Job Type: | Permanent/ full time Jobs |
Total Vacancies: | 1680+ Vacancies |
Name Of The Vacancy: | Support Representative. |
Place Of Postings: | All over India |
Application on Starting Date: | Already Started |
Application on Ending Date: | 26-07-2023 |
Apply Mode On: | Only On Online Mode |
Educational Qualification: | Degree in Any Stream |
Selection Process: | Interview in Google Meet |
Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily www.saivikramacademy.com and select the positions they are applying for.
Vacancy details for this job:
Vacancy Name = Support Representative.
Education criteria for this job:
All candidates must have Any Degree in Any Stream for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Product Support Representative
As a Product Support Representative (PSR) at Pluralsight, you play a vital role in ensuring exceptional customer experiences through effective communication and support. Your outstanding interpersonal skills enable you to address a diverse range of technical, subscription, payment, and administrative inquiries from various stakeholders, including individual consumers and business administrators. A detail-oriented and organized professional, you thrive on sharing knowledge with customers and collaborating with your team.
Your daily activities will involve responding to customer queries via phone and email, validating application and website issues, dedicating time to personal development, handling project work, and occasionally attending meetings. You will be part of a team that embraces challenges and values the uniqueness, contributions, and ideas of each member.
Who you are committed to being:
- An exceptional communicator: You are genuine and strive to understand the context of every interaction.
- A seeker of objective truth: You are not driven by ego but by a genuine desire to find the right solutions.
- Committed to Pluralsight’s culture: You embrace the company’s culture and actively contribute to its cultivation within the department.
- A lifelong learner: Your curiosity drives you to expand your knowledge beyond your current scope.
- Organized and collaborative: You value clarity and actively participate in discussions to refine ideas, always keeping the team’s ultimate goal in mind.
- Detail-oriented and inquisitive: You ask precise and specific questions, recognize nuances, and challenge conventional wisdom.
- Proficient in basic troubleshooting: You can follow troubleshooting steps, identify issues, conduct research, and adhere to established processes.
- Punctual and responsible: You manage your schedule effectively, coordinating with the team to ensure timely completion of tasks.
- Efficient time manager: You excel at juggling multiple responsibilities and can seamlessly transition between them.
- Collaborative and enthusiastic: You enjoy working with and understanding other teams within Pluralsight, fostering a cooperative environment.
- Committed to constructive feedback: You actively give and receive feedback to support the growth of your teammates.
- Fun-loving: You embrace the responsibility of maintaining a positive and enjoyable work atmosphere.
What you’ll do:
- Utilize your interpersonal skills to address and resolve customer inquiries effectively.
- Exercise discretion while working within established processes, adapting to resolve complex customer requests.
- Identify recurring themes and escalate issues to the Technical Support team or management when necessary.
- Communicate suggestions for improving the support experience to managers.
- Collaborate with fellow Support team members and other departments on additional projects as required.
Experience you’ll need:
- Excellent interpersonal skills to engage with customers effectively.
- Strong preference for higher education.
- Familiarity with basic technology concepts and tools.
Who you are committed to becoming: A highly skilled communicator who values sincerity and seeks context. You excel in remote work environments. A truth seeker driven by objectivity rather than ego. Dedicated to embracing and cultivating Pluralsight’s culture throughout the department. A lifelong learner, fueled by curiosity to expand beyond your current boundaries. Organized and collaborative, striving for clarity in group settings and actively participating in the evolution of ideas.
You prioritize teamwork and the achievement of collective goals. Proficient in asking detailed and specific questions, understanding nuance, and challenging conventional wisdom. Capable of grasping basic troubleshooting steps, identifying issues, conducting research, and following established processes. Punctual and responsible, coordinating your schedule with the team.
Efficient in time management, seamlessly transitioning between responsibilities. Enthusiastic about collaborating with and understanding other teams at Pluralsight. Committed to providing and receiving constructive feedback with your teammates. Recognizing the importance of having fun and embracing it as a responsibility.
What you’ll be responsible for: Demonstrating exceptional interpersonal skills to address and resolve customer inquiries. Exercising discretion to navigate established processes while remaining flexible in handling complex customer requests. Identifying recurring themes and raising relevant issues to Technical Support or management. Communicating suggestions to improve the support experience to managers. Coordinating with fellow Support team members and other departments for additional projects, as needed.
Required experience: Outstanding interpersonal skills. Strong preference for higher education. Familiarity with basic technology.
How to apply: To apply for this Off Campus Drive, please follow the steps below:
- Click on the “Apply here” button provided below, which will redirect you to the official career page.
- Select “Apply.”
- If you haven’t registered before, create an account.
- Log in and complete the application form with all the necessary details.
- Submit any requested relevant documents, such as your resume, if applicable.
- Verify that all the entered information is accurate.
- After verification, submit the application form.
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Official Notification & Application Pluralsight Freshers WFH Jobs 2023
Pluralsight Freshers WFH Jobs 2023 Official Website Link | CLICK HERE |
Pluralsight Freshers WFH Jobs 2023 Official Notification Link | CLICK HERE |
Pluralsight Freshers WFH Jobs 2023 Official Apply Link | CLICK HERE |
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