Social Media Handling WFH Jobs

Social Media Handling WFH Jobs Physics Wallah Private Limited, commonly referred to as Physics Wallah or PW, is an Indian educational technology firm based in Noida, Uttar Pradesh. Established by Alakh Pandey and Prateek Maheshwari in the year 2020, Physics Wallah is currently seeking a Social Media Handler for the year 2023. This opportunity is open to 12th pass individuals as well as graduates. Detailed eligibility criteria, along with comprehensive information and application procedures for this position, are provided below.

Official Notification & Application Social Media Handling WFH Jobs

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Vacancy details for this job:

Job Title: Social Media Handler

Job Location: Remote Work

Job Responsibilities:

1. Efficiently manage a high volume of incoming queries.
2. Research and curate content for the assigned category, including memes and informative content.
3. Demonstrate creative thinking in content creation.
4. Conduct research on current industry trends and audience preferences.
5. Develop and execute a social media strategy aligned with business objectives.
6. Create, edit, publish, and share engaging content on a daily basis, including original text, photos, videos, and news updates.

Qualifications:

• Candidates should possess a minimum of a 12th-grade education or a bachelor’s degree.

Age Requirement:

• Candidates must be at least 18 years old. There is no upper age limit specified by Physics Wallah.

Salary/Compensation:

• The average monthly salary for a Social Media Handler at Physics Wallah is approximately Rs 37,500, which translates to an annual income of around 4.5 lakhs.

Required Knowledge and Skills:

• Proficiency in using Canva is essential.
• Basic knowledge of Google Sheets.
• Video editing skills are a valuable asset.
• Access to a laptop and a reliable internet connection.

Selection Process:

• The selection process primarily involves shortlisting candidates based on their qualifications. Shortlisted candidates will undergo an assessment test and may participate in virtual or face-to-face interviews. Upon successful completion of these rounds, candidates will receive a formal job offer from the company via their registered email address.

Experience:

• Candidates should have a minimum of six months of relevant experience, although both experienced professionals and freshers are encouraged to apply.

Position: Social Media Manager Salary: ₹4.5 Lakhs per annum

Qualifications for the Social Media Manager role:

1. Proficient in content research within the assigned category, including the creation of engaging memes and informative content.
2. Demonstrates a strong creative aptitude.
3. Proficiency in using Canva for graphic design is crucial.
4. Possesses 6 months to 1 year of relevant experience.
5. Familiarity with basic Google Sheets usage.
6. Video editing skills are highly desirable.
7. Must have access to a laptop and a reliable internet connection.

Please note that college students are discouraged from applying.Work Location: Remote (Work from Home)

In today’s fast-paced digital era, businesses strive to provide exceptional customer service and support. One of the prominent solutions that has emerged is chat support. Chat support jobs have gained tremendous popularity, allowing companies to connect with their customers in real-time and provide assistance through text-based conversations. This article delves into the world of chat support jobs, exploring their significance, benefits, required skills, challenges, and future prospects.

I. The Significance of Chat Support Jobs Chat support jobs play a crucial role in ensuring customer satisfaction. With the increasing demand for instant solutions and personalized experiences, chat support has become an indispensable channel for businesses to communicate with their customers. It allows for quick response times, 24/7 availability, and efficient issue resolution.

II. Benefits of Chat Support Jobs a) Enhanced Customer Experience: Chat support offers convenience and flexibility, allowing customers to seek assistance without the need for a phone call. It enables multitasking and easy reference to previous conversations, leading to a more personalized and efficient support experience.

b) Cost-Effectiveness for Businesses: Chat support jobs can be more cost-effective for companies compared to traditional call centers. Through chat support, agents can handle multiple conversations simultaneously, reducing the need for a large workforce and minimizing operational costs.

c) Global Reach and Language Support: With chat support, businesses can cater to a diverse customer base globally. Language barriers can be addressed by employing multilingual chat support agents, ensuring effective communication and customer satisfaction across different regions.

III. Required Skills for Chat Support Jobs a) Excellent Communication Skills: Chat support agents must possess strong written communication skills to convey information clearly, empathetically, and effectively. They should be proficient in grammar, spelling, and punctuation, ensuring a professional and coherent conversation.

b) Empathy and Patience: Dealing with customer inquiries and complaints requires empathy and patience. Chat support agents should be able to understand customers’ concerns, provide emotional support, and maintain composure even in challenging situations.

c) Problem-Solving Abilities: Chat support jobs often involve troubleshooting and resolving customer issues. Agents should have strong problem-solving skills to analyze problems, gather relevant information, and provide accurate solutions promptly.

IV. Challenges in Chat Support Jobs a) Multitasking and Time Management: Chat support agents need to handle multiple conversations simultaneously while maintaining quality and response times. Efficient multitasking and time management skills are essential to ensure customer satisfaction.

b) Technical Proficiency: Agents must be familiar with the company’s products, services, and support systems. Additionally, they should be comfortable navigating various software platforms, troubleshooting basic technical issues, and guiding customers through the resolution process.

V. Future Prospects of Chat Support Jobs a) Advancements in Artificial Intelligence (AI): AI-powered chatbots are becoming more prevalent in the chat support landscape. While chatbots can handle routine queries, complex issues will still require human intervention. Thus, chat support jobs are expected to evolve and focus more on high-level support and critical thinking.

b) Remote Work Opportunities: Chat support jobs offer the flexibility of remote work, which has gained significant momentum in recent years. Remote positions allow for a broader talent pool, increased job satisfaction, and cost savings for both agents and companies.

Chat support jobs have revolutionized customer service, providing efficient and personalized assistance to customers worldwide.

With the convenience of text-based communication, businesses can ensure prompt issue resolution, enhance customer experiences, and achieve cost-effective support solutions.

While chatbots continue to advance, human chat support agents will remain crucial for complex problem-solving and empathetic customer interactions.

As technology progresses and remote work becomes more prevalent, chat support jobs are poised for continued growth and evolution, creating exciting opportunities for professionals seeking flexible and rewarding customer service careers.

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Official Notification & Application Social Media Handling WFH Jobs

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