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Tech Mahindra Chat Voice Job

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 :


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Quick Information About Tech Mahindra Chat Voice Job

Company Name:Tech Mahindra
Category of this Job:Private job
Job Type :Permanent/ full time Jobs
Total Vacancies:2400+ Vacancies
Name Of The Vacancy:Chat and Voice Process Job
Place Of Postings:All over India
Application on Starting Date:Already Started
Application on Ending Date :Not Announced
Apply Mode On:Only On Online Mode
Educational Qualification :12th pass
Selection Process :Interview in Google Meet
Age Limit For this Job:there is no age limit for this job any one can join his job

Vacancy details For this job:

Chatting and Voice Support

Education criteria for this job:

All candidates must have 12th pass for this recruitment.

Eligibility Criteria

Educational qualification:

Under graduation & Graduation in any Stream may be considered & Also with better Qualification can observe with applicable Experience

Excellent conversation skills. Typing speed ( 30 wpm/90% accuracy) Good pc knowledge. Mandatory to have Laptop / Desktop, Windows 10, Wi-Fi / Broadband, Antivirus and electricity backup.

Age Limit for this job:

Workers can complete tasks on the Tech Mahindra web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this job any one can join his job

Location For this Job

Currently Work From Home For All Employees.

Description About this Job

Selected candidates will be responsible for customer service.

You must process requests related to the online product delivery service for customers.

You must provide and share information with the customer using available tools and information. You must receive and answer incoming calls from customers. with the requirements, customers will ask questions about their problem, you need to solve it within the timeline

You will receive proper training prior to joining You must have a laptop or desktop computer with a very good internet connection

You must generate sales leads You will identify and assess customer needs to achieve satisfaction

You must build lasting relationships and trust with customer accounts by You are open and interactive communication

You must provide accurate, valid and complete information using the correct methods/tools.

You can meet personal/customer service team sales goals and call-handling quotas.

You process customer complaints, offer suitable solutions and alternatives within deadlines;

Follow up to ensure resolution Must maintain records of customer interactions, process customer accounts, and submit documents

Must follow communications policies, policies, and procedures Go the extra mile to attract customers.

Education Qualification

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Needed

  • Communication skills in English
  • Good Negotiation skills
  • Customer centric

Roles and Responsibilities For this Job

Manage the customer via chat and resolve queries, register complaints.

Proactively keep new procedures up to date.

Complete understanding of platform and process.

including connecting with other team members for resolution and follow-up

(if applicable)Deliver specific results measured by customer satisfaction, effectiveness, efficiency and end-to-end process quality.

Suitable Candidate For this Job

Excellent communication in English.

Typing speed: 30 words per minute (minimum) Accuracy: 90% (minimum) Qualification: HS minimum and test must be taken.

To apply, you must meet the following requirements:Personal desktop/laptop with active webcam, internet connection,

any Wi-Fi/broadband connection speed required Speed ​​of 40 Mbit/s

Operating system: Windows 10 and higher (only licenses allowed)

System RAM At least 4 GB i3 or AMD Ryzen_3 and more. Processor speed: Must be 2.0 GHz and higher.

Roles and Responsibilities

Maintain a positive, empathetic and professional attitude towards clients at all times.

Respond quickly to customer requests.

Communicate with customers through different channels.

Handling and resolving customer complaints.

Know our products inside and out so you can answer questions.

Process orders, forms, inquiries and requests.

Keep records of customer interactions, transactions, comments and complaints.

Gather, collate and prepare documents, materials and information for data entry.

Conduct research to obtain information about incomplete documents and materials.

Create digital documents from paper or dictation.

Review all documents and information for accuracy and notify supervisors of any errors or inconsistencies.

Collect data into a digital database and back it up regularly.

Mission of this Job

Enable meaningful connections between real people in an increasingly digital world.

Tech Mahindra (Industry CPaaS: Communication Platform as a Service) was also included in the top 10 SaaS companies by G2 Crowd.

With strong finances, strong organic growth, and a growing interest in developer tools-focused companies (out of the market and with world-class technical talent),

we are heading into an exciting period of growth and acceleration. Techmahindra is backed by experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

A global company from the start, we have more than 60 team members in our Denver and Mumbai offices serving more than 50,000 clients worldwide.

I’ve had an exciting ride so far and we know this is just the beginning!

Work Location

We work according to a hybrid model – you decide where you work from! Remotely or from our offices. Currently our talent is spread out in 14 different cities around the world.

Core Values Of this Job

Doing Everything for the Customer: We are obsessed with making sure all customers are taken care of, no matter how big or small.

We truly believe that your problems are our problems, and we will stop at almost nothing to help you succeed.

with integrity: be honest, be authentic and genuine, be open and do the right thing no matter who is looking at you.

We know what we know and what we don’t know, we let you know. do our utmost to find a solution.

Be Relentless: Never stop innovating. Tirelessly try new things and improve our product. Challenge the status quo, embrace learning curves and don’t be afraid to fail.

Focus on the result and everything else will fall into place.

Curious: practice empathy. Anticipate customer needs and solve them before they arrive.

If you don’t understand something, ask questions and learn.

having fun: laughing. Be positive and kind. make people feel good.

Life is too short not to spend your time doing what you love, with the people you love to be with.

Interview Process For this Job

Our goal is to make sure you have the opportunity to experience

Chatting while we learn more about you. Through a series of interviews with Tech Mahindra founders and key stakeholders,

we want to learn more about your strategic and functional expertise and passion.

We hope that you will bring questions and ideas to each conversation and suggest ways we can get to know you and your skills better.

Important dates for this job:

Application on Starting Date opened:
Process Already Started
Application on Ending Date :ASAP

Official Notification and Apply Link For Tech Mahindra Chat Voice Job

Tech Mahindra Work From Home Job 2022 Official Website LinkCLICK HERE
Tech Mahindra Work From Home Job 2022 Official Notification Link CLICK HERE
Tech Mahindra Work From Home Job 2022 Official Apply Link CLICK HERE

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 :


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