Teleperformance Work From Home Jobs Join Teleperformance: Work from Home or Office as a Customer Support Executive Are you seeking an opportunity to excel in the dynamic world of customer support? Teleperformance, a global leader in customer experience management, is currently hiring for the role of Customer Support Executive for both voice and chat processes. This is an exciting chance to become a part of our international team, where you can work from the comfort of your home or from our office premises.
Role Overview: As a Customer Support Executive, you will play a pivotal role in ensuring exceptional customer satisfaction through efficient communication and problem-solving. Whether handling inquiries via voice calls or engaging with customers through chat platforms, you will be the frontline representative of our brand, delivering unparalleled support to our diverse clientele.
Work Environment Teleperformance offers the flexibility to work remotely from home or from our well-equipped office facilities, allowing you to choose a setup that best suits your preferences and circumstances. Whether you thrive in the comfort of your own space or prefer the camaraderie of a collaborative office environment, we accommodate your needs to ensure a fulfilling work experience.
Requirements: To excel in this role, you should possess the following qualifications and attributes: Excellent communication skills in English, both verbal and written.Strong interpersonal skills and a customer-centric approach.Ability to multitask and prioritize tasks effectively in a fast-paced environment.Proficiency in basic computer applications and familiarity with CRM software.Prior experience in customer service or related fields is advantageous but not mandatory.Reliable internet connection and a suitable workspace (for remote positions).
Quick Information About Teleperformance Work From Home Jobs      Â
| Organization Name: | Teleperformance |
| Job Category: | Private Jobs |
| Employment Type: | Permanent Basis |
| Name of Vacancies: | Customer Support Executive (Voice & Chat) International Process |
| Place of Posting: | All Over India |
| Starting Date: | 08.03.2024Â |
| Last Date: | 13.04.2024Â |
| Apply Mode: | Online |
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Vacancy details for this Job Teleperformance Work From Home Jobs
Teleperformance is currently seeking individuals for the role of Customer Support Executive (Voice & Chat) for their International Process. This position offers the flexibility to work from both home and office settings, depending on the location. Here are the specific details:
Role:
- Position: Customer Support Executive (Voice & Chat) Process: International
Locations:
- Delhi/Gurgaon: Work From Home
- Indore: Work From Office
- Mohali: Work From Office
- Kolkata: Work From Office
- Chennai: Work From Office
- Jaipur: Work From Office
- Mumbai: Work From Office
- Bangalore: Work From Office
Eligibility:
- Education: 12th Pass/Graduate (Both freshers & experienced)
Salary:
- CTC: 20k-32k
- Additional: Performance Linked Incentives (PLI)
Shift:
- Type: Rotational (Includes Night Shift)
Perks:
- Cab Facility
- 5 Days Working
Applicants must possess excellent English communication skills to excel in this role.
By joining Teleperformance, individuals can embark on a fulfilling career path in customer support while enjoying the benefits of a dynamic work environment and competitive compensation package. With opportunities to work remotely or from one of several office locations, Teleperformance provides flexibility and accessibility to a wide range of candidates. Whether you’re a fresh graduate or an experienced professional, this role offers the chance to contribute to a global team and make a meaningful impact in the realm of customer service.
Join Teleperformance: Work from Home or Office as a Customer Support Executive
Are you seeking an opportunity to excel in the dynamic world of customer support? Teleperformance, a global leader in customer experience management, is currently hiring for the role of Customer Support Executive for both voice and chat processes. This is an exciting chance to become a part of our international team, where you can work from the comfort of your home or from our office premises.
Role Overview:
As a Customer Support Executive, you will play a pivotal role in ensuring exceptional customer satisfaction through efficient communication and problem-solving. Whether handling inquiries via voice calls or engaging with customers through chat platforms, you will be the frontline representative of our brand, delivering unparalleled support to our diverse clientele.
Responsibilities:
Your responsibilities will encompass a wide array of tasks aimed at providing top-tier assistance to customers across various channels. These may include:
- Responding promptly to customer inquiries via phone calls, emails, and chat messages.
- Identifying and assessing customer needs to deliver personalized solutions and recommendations.
- Resolving customer complaints and issues with professionalism and empathy.
- Escalating complex queries to relevant departments for swift resolution.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to optimize processes and enhance service quality.
Work Environment:
Teleperformance offers the flexibility to work remotely from home or from our well-equipped office facilities, allowing you to choose a setup that best suits your preferences and circumstances. Whether you thrive in the comfort of your own space or prefer the camaraderie of a collaborative office environment, we accommodate your needs to ensure a fulfilling work experience.
Requirements:
To excel in this role, you should possess the following qualifications and attributes: Excellent communication skills in English, both verbal and written.Strong interpersonal skills and a customer-centric approach.Ability to multitask and prioritize tasks effectively in a fast-paced environment.Proficiency in basic computer applications and familiarity with CRM software.Prior experience in customer service or related fields is advantageous but not mandatory.Reliable internet connection and a suitable workspace (for remote positions).
Why Teleperformance:
Joining Teleperformance means becoming part of a global network of passionate individuals dedicated to delivering exceptional customer experiences. We offer competitive compensation packages, comprehensive training programs, and ample opportunities for career growth and advancement. Whether you’re just starting your career or seeking a new challenge, Teleperformance provides the platform for you to thrive and succeed.
Apply Now:If you’re ready to embark on an exciting journey in customer support with Teleperformance, don’t hesitate to submit your application today! Join us in redefining excellence in customer experience management and be part of a team that makes a difference, one interaction at a time.
In an era where the landscape of work is constantly evolving, Teleperformance stands out as a beacon of opportunity in the realm of customer experience management. With a global presence spanning across industries and geographies, Teleperformance offers a diverse array of jobs that cater to a wide range of skill sets and interests. From customer service representatives to technical support specialists, Teleperformance provides a platform for individuals to thrive and grow in their careers. In this article, we delve deep into the world of Teleperformance jobs, exploring the myriad opportunities available and the unique advantages of joining this dynamic organization.
Understanding Teleperformance:
Founded in 1978, Teleperformance has grown to become the world’s leading provider of outsourced customer experience management services. With operations in over 80 countries and a workforce of over 380,000 employees, Teleperformance prides itself on delivering exceptional customer service solutions to some of the world’s most renowned brands. By leveraging innovative technologies and a commitment to excellence, Teleperformance has earned a reputation for driving customer satisfaction and loyalty on a global scale.
The Diversity of Teleperformance Jobs:
One of the most appealing aspects of working for Teleperformance is the sheer diversity of job opportunities available. Whether you’re a seasoned professional or just starting your career, there’s something for everyone at Teleperformance. Here are just a few of the many roles you might find within the organization:
- Customer Service Representatives: As the frontline of customer support, customer service representatives play a crucial role in delivering exceptional service to Teleperformance’s clients’ customers. From handling inquiries and resolving issues to providing product support, customer service representatives are the face of the company and often serve as brand ambassadors.
- Technical Support Specialists: In an increasingly digital world, technical support specialists are in high demand. These individuals possess the technical expertise needed to troubleshoot issues, resolve technical problems, and provide guidance to customers navigating complex products or services.
- Sales and Account Management: For those with a knack for sales and relationship building, Teleperformance offers opportunities in sales and account management roles. These professionals work closely with clients to understand their needs, identify opportunities for growth, and drive revenue through strategic partnerships.
- Quality Assurance Analysts: Ensuring consistently high levels of service is essential in the customer experience industry. Quality assurance analysts play a vital role in monitoring and evaluating customer interactions to identify areas for improvement and maintain Teleperformance’s high standards of excellence.
- Training and Development Specialists: As a company committed to employee growth and development, Teleperformance invests in training and development programs to empower its workforce. Training and development specialists design and deliver training initiatives to equip employees with the skills and knowledge they need to succeed in their roles.
- Operations Managers: Behind the scenes, operations managers oversee the day-to-day operations of Teleperformance’s contact centers, ensuring smooth and efficient workflows, optimizing resource allocation, and driving performance metrics to meet client expectations.
Advantages of Working for Teleperformance:
Working for Teleperformance offers a host of benefits and advantages that make it an attractive employer for job seekers around the world. Here are just a few reasons why individuals choose to build their careers at Teleperformance:
- Global Opportunities: With operations in over 80 countries, Teleperformance offers employees the opportunity to work in diverse cultural environments and gain exposure to a wide range of industries and clients.
- Career Development: Teleperformance is committed to fostering employee growth and development through training programs, mentorship opportunities, and career advancement pathways. Whether you’re looking to climb the corporate ladder or explore new career paths, Teleperformance provides the support you need to achieve your goals.
- Work-Life Balance: Teleperformance recognizes the importance of work-life balance and offers flexible work arrangements, including remote work options and flexible scheduling, to accommodate the diverse needs of its employees.
- Competitive Compensation: Teleperformance offers competitive compensation packages, including base salary, performance bonuses, and benefits such as healthcare, retirement plans, and employee discounts.
- Diverse and Inclusive Culture: Teleperformance values diversity and inclusion and fosters a supportive and inclusive work environment where employees from all backgrounds feel valued, respected, and empowered to succeed.
Teleperformance offers a wealth of job opportunities for individuals seeking a rewarding career in the customer experience management industry. Whether you’re passionate about customer service, technology, sales, or operations, Teleperformance provides a platform for you to unleash your potential and thrive professionally. With its global reach, commitment to employee development, and inclusive culture, Teleperformance stands out as a top employer in the dynamic world of customer experience management. If you’re ready to embark on an exciting career journey, consider joining the Teleperformance team and become part of a global community dedicated to delivering exceptional customer experiences.
Official Notification & Application Teleperformance Work From Home Jobs Â
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| Teleperformance Work From Home Jobs Official Notification Link | CLICK HERE |
| Teleperformance Work From Home Jobs Official Apply Link | CLICK HERE |
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