Work From Home Job in Cars24

Work From Home Job in Cars24 Cars24 is currently recruiting for the year 2023, offering work-from-home opportunities for various Contact Centre Specialist positions. If you’re eligible and interested in joining, make sure to apply on or before the deadline of 15th November 2023. Below, you’ll find comprehensive information about the Cars24 recruitment, including job vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and any other relevant details for this position.

Official Notification & Application Work From Home Job in Cars24

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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Quick Information About Work From Home Job in Cars24

Disclaimer:

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Vacancy details For this job:

Vacancy Name =

Contact Centre Specialist.

Education criteria for this job:

All candidates must have Any Degree in Any Strem for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.

Description About the Job

Vacancies – There are several vacancies available.

Name of Vacancies and Number of Posts – The following are the vacancies and the corresponding number of posts:

1. Contact Centre Specialist.

Responsibilities – As a Contact Centre Specialist, your duties include being the primary point of contact for Cars24 customers, providing them with exceptional service through excellent communication, professionalism, and a warm attitude.

You’ll strive to exceed customer expectations, ensuring their satisfaction by promptly addressing any issues that may arise. Additionally, you will collaborate closely with the customer operations team to ensure the smooth preparation and delivery of cars.

As part of the new business development, you will also contribute to shaping and supporting customer-facing processes. Your performance will be evaluated based on customer satisfaction metrics.

Salary/Pay and Grade Pay – The Contact Centre Specialist position offers a monthly salary of approximately Rs 35,800. For more detailed salary information, refer to the notification.

Age Limit – Candidates applying for this recruitment must be at least 18 years old, and there is no upper age limit specified.

Educational Qualifications – The educational requirement for the Contact Centre Specialist position is a graduate degree in any discipline.

Knowledge and Skills Required – Candidates with basic knowledge of cars will have an advantage, as will those familiar with customer relationship management practices. Problem-solving attitude, excellent communication skills, and the ability to build positive relationships with customers are essential for this role.

Selection Method – The selection process for Cars24 (Work From Home) recruitment involves shortlisting/assessment tests followed by telephonic/field interviews. Shortlisted candidates will be notified via their registered mobile number or email address.

Work Experience – A minimum of two years of experience in a contact centre or a well-known retail environment is required. Freshers are not eligible for this recruitment.

Last Date for Submitting Application Form – All candidates must submit their applications on or before (15-11-2023). After this date, no application forms will be accepted.

Application Fee – There is no application fee for any candidate. Genuine recruiters never ask for money to schedule interviews or offer a job. If you receive such requests, be cautious as it may be a job scam.

Important Note – Applications received after the due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will be rejected without any correspondence or reasons. Therefore, ensure that your application reaches before the last date to avoid rejection.

Contact Centre Specialist

Role Description:

Are you passionate about delivering exceptional customer experiences? Come and join our pioneering team that is revolutionizing the way cars are bought and sold in Australia!

As a Contact Centre Customer Service Specialist, your primary responsibility will be to amaze and delight our customers as they explore, purchase, or seek pre-sales support for cars.

Supported by a team of enthusiastic and customer-centric individuals, you will receive comprehensive training to excel in this role. We are seeking individuals with a genuine passion for customer service, combined with a positive outlook and a proactive “can-do” attitude.

Strong communication skills across phone, email, chat, and social media are essential. Please note that this position may require weekend and after-hours work on a rotating schedule.

Responsibilities:

1. Serve as the face and voice of Cars24 when interacting with customers.
2. Go above and beyond to provide exceptional service, demonstrating warmth, professionalism, and outstanding communication skills, leaving customers eager to share their Cars24 experience with others.
3. Build trust by being responsive, reliable, and communicative, proactively resolving customer issues on the spot with a problem-solving mindset.
4. Collaborate closely with the customer operations team to ensure the appropriate car is prepared for delivery.
5. Facilitate smooth completion of all necessary paperwork required for the sale in coordination with the customer operations team.
6. Familiarize yourself with the buy/sell processes in each state and be able to explain various car features to customers with the guidance provided through training.
7. Contribute to shaping and supporting customer-facing processes in our growing business as we pave the way for the industry.
8. Your performance will be measured by customer satisfaction metrics.

Requirements:

1. Possess 2-3 years of customer service experience in a contact center or reputable retail environment, engaging with customers through various channels such as phone, social media, email, and live-chat.
2. Embrace a customer-centric mindset, recognizing your role as the voice of the customer within the organization and striving for nothing less than 100% satisfaction.
3. Thrive in a collaborative team environment, excited to be part of a transformative venture that will redefine the car buying and selling experience in Australia.
4. Display adaptability to the challenges and rewards of a startup environment, readily taking on various tasks to contribute to our journey.
5. Demonstrate autonomy and a proactive approach to your responsibilities, showing tenacity and commitment to drive our company from start-up to scale-up.
6. Exhibit creative problem-solving skills, capable of thinking outside the box and finding innovative solutions for our customers across different organizational aspects.
7. Car knowledge is a plus, with familiarity with various makes and models, enabling you to confidently address customer inquiries.
8. Flexibility to work after hours and weekends, following a rotating roster (6:30 am – 3:30 pm, seven days a week).

What We Offer:

• Competitive pay: Full-time salary at market rates, above award standards.
• Ground-up opportunity: Become part of a dynamic team that is shaping the strategic direction of the market and transforming the car-buying landscape in Australia.
• Amazing people & network: Join a fun, energetic team with a “can-do” attitude, setting high standards for everyone involved.
• Remote work option and flexibility for part-time positions.

Join us in this exciting journey as we revolutionize the automotive industry and create unforgettable experiences for our customers.

Official Notification & Application Work From Home Job in Cars24

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

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