Amazon International Phone WFH Job 2023

Amazon International Phone WFH Job 2023 Amazon is currently seeking individuals for multiple positions in customer service, including international phone associates and operations executives. These roles offer the flexibility to work from home or from an office. If you meet the qualifications and are interested, you can apply for these positions until July 25, 2023. Below, you will find comprehensive information regarding the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and any other pertinent details related to these job opportunities.

Official Notification & Application Amazon International Phone WFH Job 2023

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Quick Information About Amazon International Phone WFH Job 2023

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Vacancy details for this Job

Remote International Phone Support Representative

Job Description: Join our team as an International Phone Support Representative and play a crucial role in providing exceptional customer service to Amazon’s global customer base. As a vital member of our team, you will be responsible for assisting customers in expediting orders and resolving post-sales issues. You will primarily communicate with customers through phone, chat, and email, utilizing various software tools to navigate customer accounts, research policies, and deliver effective solutions. This exciting position offers a fast-paced and fun work environment where you can showcase your problem-solving skills.

Virtual Customer Service (VCS): Our Virtual Customer Service (VCS) operates on a “Work from Home” model, allowing you to work remotely from a location approved by Amazon. As an associate, you will be responsible for maintaining uninterrupted internet connectivity and creating a dedicated workspace that fosters productivity and quality.

Knowledge & Skills Required: Desired Skills:

• Action-oriented, self-disciplined, and organized
• Effective time management skills with the ability to prioritize tasks
• Excellent communication skills for both internal and external customers
• Strong comprehension skills to understand and address customer issues accurately
• Proficient composition skills to provide grammatically correct and concise written responses
• Familiarity with desktop or laptop computer systems, including Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

Preferred Criteria:

• Self-driven, motivated, and able to work independently with minimal supervision
• Reliable internet connectivity during working hours to ensure maximum productivity
• Create a disturbance-free “work-like” environment during scheduled shifts
• Previous experience in a customer service environment for at least 6 months

The ideal candidates for this position will thrive in a fast-paced, high-energy environment. They should possess creative problem-solving skills, analytical thinking abilities, and a genuine passion for delivering excellent customer service.

Customer Focus:

• Strong customer service skills, maintaining focus in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrated interpersonal skills with a diverse customer base
• Proficient in conflict resolution, negotiation, and de-escalation
• Takes ownership of challenging customer issues, escalating when necessary
• Capable of identifying customer needs and providing appropriate solutions
• Punctual attendance, including adherence to assigned schedules
• Flexibility to work weekends, holidays, and events as required
• Willingness to work overtime during peak business periods (up to 60 hours a week, especially around the Christmas season)

Problem-Solving Skills:

• Effective problem-solving skills, including decision-making and time management
• Logical and rational approach to resolving issues
• Action-oriented and self-disciplined
• Detail-oriented and organized
• Ability to prioritize work effectively across various departments based on business needs
• Maintains composure in highly escalated situations

Shifts: Rotational

Benefits: Competitive Salary Package, Overtime Pay, Zeta Meal Card

About Amazon.com: “Many of the problems we face have no textbook solution, and so we happily invent new ones.” – Jeff Bezos

Amazon.com is a Fortune 100 company headquartered in Seattle, Washington. We are the global leader in e-commerce, offering a wide range of products, from books and electronics to apparel and diamond jewelry. With operations in multiple countries, including Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, the Netherlands, Spain, the United Kingdom, and the United States, we have a vast reach. Our extensive network of fulfillment centers spans over 26 million square feet.

Technological innovation drives our growth, providing customers with more selection, convenient shopping experiences, and competitive prices. Amazon Web Services offers scalable cloud infrastructure, empowering developers and businesses of all sizes to build and scale their applications.

Join us and be a part of our mission to become Earth’s most customer-centric company. At Amazon, we encourage inventiveness and seek simple solutions to complex technical and business challenges. We are making history, and the journey has just begun.

About Amazon India: Amazon India teams tackle complex business challenges, constantly innovating to provide efficient solutions that enhance the customer experience. Our operations support Amazon websites globally, as well as various services like Payments, Transportation, and Digital products such as Kindle tablets and e-readers. We take pride in our exceptional talent and strong leadership, working together to make Amazon the most customer-centric company in the world.

In India, we launched Junglee.com, enabling retailers to advertise products to millions of Indian shoppers. In 2013, we introduced offering low prices, a vast selection, fast and reliable delivery, and a trusted online shopping experience. Within two years, we expanded our offering to over 22 million products across hundreds of stores. Our growth and success are driven by our customer-focused philosophy.

Our commitment to long-term investments and raising the bar for customer experience in India remains unwavering. We strive to be a trusted sales and logistics channel for retailers while providing a fast, reliable, and convenient online shopping destination for consumers. It’s always “Day 1” at Amazon, and we invite you to work hard, have fun, and make history.

About the Customer Service Team: Our Amazon Contact Centers are dedicated to providing the best support experience to our customers. As a member of the Customer Service team, you will be empowered to think like an owner and solve customer problems efficiently. Our 24/7 support extends to customers across North America, the UK, India, Australia, and Canada. Through phone, email, or live chat, our team members make a meaningful impact on millions of customers worldwide.

We constantly strive for process improvements, expanding our focus into new business domains while upholding Amazon’s mission of being the Earth’s most customer-centric company.

Operations Executive, Seller Flex

DESCRIPTION

At Amazon.com, our mission is to be the most customer-centric company on Earth, providing a wide range of products for online shoppers. We constantly strive to offer low prices, a vast selection, and convenience, evolving into a world-class e-commerce platform. Innovation is ingrained in our DNA, and we attract the brightest minds in technology who research and develop solutions to enhance the shopping experience for customers and sellers worldwide.

Amazon Operations

Amazon Worldwide Operations is the engine behind our fulfillment and customer service, ensuring a consistently exceptional experience for every customer. We are seeking highly talented, adaptable, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects? Can you leverage Lean methodologies to lead operational process improvement initiatives? Are you equally comfortable understanding business requirements and collaborating with development teams on architecture and design?

Join our Operations team as a SellerFlex Operations Executive (SFOE). As an SFOE, you will oversee multiple Seller Flex sites from an operations and compliance perspective. Working closely with internal and external stakeholders, your focus will be on achieving timely launches and operational metrics. With a strong customer-centric approach and a sense of ownership, you will utilize your skills to identify patterns and detect any disruptions. You should be able to dive deep, scrutinize details, and anticipate data implications. Flexibility is essential, as you will be required to work weekends and/or overnight shifts regularly, as well as travel to seller nodes to launch, set up, and monitor Flex operations.

Key job responsibilities

As an SFOE, your responsibilities will include monitoring multiple Seller Flex sites from an operations and compliance standpoint. You will collaborate with various internal and external stakeholders to ensure on-time launches and meet operational metrics. With a keen focus on customer satisfaction and taking ownership, you will use your analytical skills to identify patterns and address any disruptions. Attention to detail, deep analysis, and anticipation of data implications are vital. Regular weekend and/or overnight shifts, as well as travel to seller nodes for launching, setup, and monitoring of Flex operations, will be required.

BASIC QUALIFICATIONS

1. Proficiency in MS Office applications
2. Willingness to travel 4-5 days per week
3. Excellent written and verbal communication skills
4. Familiarity with ERP systems, operations dashboards, and related tools
5. Previous experience in FMCG, warehousing, online retail, or similar industries

PREFERRED QUALIFICATIONS

1. Strong analytical and problem-solving abilities
2. Ability to multitask and manage multiple sites simultaneously with attention to detail

Preferably an engineering graduate

Official Notification & Application Amazon International Phone WFH Job 2023

நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

👉 (RESUME இப்படி இருந்த வேலை தேடி வரும் )👈

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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