Client & Candidate Care WFH Jobs 2023 Sterling – At Sterling, we specialize in fostering people-first cultures centered around trust and safety. We recognize the vital role that each employee and new hire plays in shaping the distinctive culture of your organization. That’s why our comprehensive global background checks and identity services stand out with unparalleled client service and extensive market knowledge. We are dedicated to assisting you in making confident hiring decisions that fortify your organization and enhance its culture. In 2023, Sterling is excited to announce the opportunity for graduates to join our team as Client and Candidate Care professionals. Below, you will find detailed eligibility criteria, information, and the application process for this opening.
Official Notification & Application Client & Candidate Care WFH Jobs 2023
Client & Candidate Care WFH Jobs 2023 Official Notification Link | CLICK HERE |
Client & Candidate Care WFH Jobs 2023 Official Website Link | CLICK HERE |
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Quick Information About Client & Candidate Care WFH Jobs 2023
Company Name: | Sterling |
Category of this Job: | Private Work from Home job |
Job Type : | Permanent/ full time Jobs |
Total Vacancies: | 2050+ Vacancies |
Name Of The Vacancy: | Client and Candidate Care. |
Place Of Postings: | All over India |
Application on Starting Date: | Already Started |
Application on Ending Date : | 21-07-2023 |
Apply Mode On: | Only On Online Mode |
Educational Qualification : | Degree in Any Stream |
Selection Process : | Interview in Google Meet |
Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily and select the positions they are applying for.
Vacancy details for this job:
Vacancy Name = Client and Candidate Care.
Education criteria for this job:
All candidates must have Any Degree in Any Stream for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Join our exceptional team and become a part of something great! We are actively seeking talented individuals to join our organization. If you’re looking for a rewarding experience, then this is the place for you!
In this role, you will serve as a vital link between different departments within our organization and our valued clients. Your main responsibility will be to ensure a seamless background checking process by proactively preventing and resolving any issues that may arise. Additionally, you will collaborate closely with the account manager team to nurture and maintain strong client relationships.
Here’s a glimpse of what you’ll be doing:
- Engaging with clients through various channels such as email, phone, and in-person visits, fostering positive client relationships
- Assisting clients in making well-informed hiring decisions, including providing training on how to use our system for individuals and groups
- Addressing inquiries about our services, delivering accurate results, and offering specialized services as requested
- Collaborating with fulfillment departments to address concerns related to verifications, criminal checks, order creation, finance, and more, in order to enhance the prompt resolution of client issues and requests
- Ensuring that all requests and case management workflows are handled promptly to meet contractual service level agreements (SLAs) and exceed client expectations
- Effectively communicating with clients, management, and team members when resolving issues
- Undertaking additional projects assigned by your manager
- Acting as a representative and liaison for the Client Service department with other departments
Here’s what we’re seeking in an ideal candidate:
- Minimum of 1 year of experience in a voice process within an international BPO setting
- Excellent communication skills, both written and verbal, with a professional demeanor
- Ability to analyze situations and respond promptly in a courteous and professional manner
- Capacity to handle a high volume of calls and emails efficiently
- Thrives under pressure and can manage time-sensitive projects effectively
- Strong interpersonal and communication skills, fostering positive relationships
- Commitment to equal employment opportunities and a diverse and inclusive work environment
At Sterling, we are an equal opportunity employer and strictly prohibit discrimination based on various protected characteristics, including race, color, religion, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth, or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, and genetic information. We are dedicated to taking affirmative action to employ and advance individuals regardless of their backgrounds. Our employment decisions are based solely on valid job requirements.
Please note that this job description provides a general overview of the role and responsibilities expected of employees within this position. It is not intended to encompass all duties, responsibilities, and qualifications required for the role.
The world of work has experienced a significant shift towards remote and virtual operations in recent years, and the trend has been accelerated by the global pandemic. This transition has led to the emergence of various remote job opportunities, including roles focused on client and candidate care. In this article, we will explore the importance of client and candidate care in remote settings and delve into the various aspects of these roles. We will also discuss the skills required, the benefits of remote client and candidate care jobs, and provide insights for both employers and professionals seeking such positions.
- Understanding Client and Candidate Care:
Client and candidate care involves providing exceptional service and support to clients and candidates throughout their journey with an organization. It encompasses activities such as communication, relationship-building, problem-solving, and ensuring a positive experience for all parties involved. In remote settings, these responsibilities are carried out using virtual communication tools and platforms.
- The Role of Technology in Remote Client and Candidate Care:
Remote client and candidate care heavily rely on technology to facilitate effective communication and seamless interactions. Virtual meeting platforms, email, instant messaging, and customer relationship management (CRM) systems are commonly used tools to connect with clients and candidates remotely. These tools enable professionals to maintain regular communication, respond promptly to inquiries, and track interactions efficiently.
- Essential Skills for Remote Client and Candidate Care Jobs:
a. Communication: Effective communication skills, both written and verbal, are crucial for remote client and candidate care professionals. They must be adept at conveying information clearly, actively listening, and adapting their communication style to different audiences.
b. Empathy and Emotional Intelligence: Demonstrating empathy and emotional intelligence is vital in remote client and candidate care roles. Professionals should be able to understand and address the needs, concerns, and emotions of clients and candidates, even in a virtual environment.
c. Problem-Solving: Remote client and candidate care professionals should possess strong problem-solving skills to address challenges and resolve issues efficiently. They need to think critically, offer creative solutions, and troubleshoot effectively to ensure client and candidate satisfaction.
d. Time Management: Working remotely requires excellent time management skills to prioritize tasks, meet deadlines, and manage multiple client and candidate interactions simultaneously. Professionals should be organized and self-disciplined to ensure productivity and deliver exceptional service.
- Benefits of Remote Client and Candidate Care Jobs:
a. Flexibility: Remote client and candidate care jobs offer flexibility in terms of work hours and location. Professionals can work from the comfort of their homes, eliminating commuting time and allowing for a better work-life balance.
b. Increased Job Opportunities: Remote work opens up job opportunities beyond geographical limitations. Professionals can work with clients and candidates from different regions, industries, and backgrounds, expanding their professional network and skill set.
c. Reduced Overhead Costs: Remote client and candidate care jobs eliminate the need for physical office spaces, leading to reduced overhead costs for employers. This cost-saving measure can result in competitive compensation packages for professionals in remote roles.
d. Environmental Impact: Remote work contributes to a reduced carbon footprint by minimizing commuting and office-related energy consumption. Engaging in remote client and candidate care jobs promotes environmental sustainability.
- Tips for Employers and Professionals:
a. Employers should invest in the right technology and tools to support remote client and candidate care operations effectively. Regular virtual team meetings and training sessions can enhance collaboration and maintain team cohesion.
b. Professionals seeking remote client and candidate care jobs should highlight their remote work experience and relevant skills on their resumes and in job interviews. Emphasizing their ability to work independently and deliver exceptional service remotely will be advantageous.
c. Both employers and professionals should prioritize clear and consistent communication. Regular check-ins, virtual meetings, and prompt responses to inquiries are essential for building trust and maintaining strong relationships with clients and candidates.
Remote client and candidate care jobs play a crucial role in nurturing connections in today’s virtual world. Leveraging technology, essential skills, and effective communication, professionals in these roles ensure exceptional service and support for clients and candidates, regardless of their physical location. As remote work continues to shape the future of employment, the demand for skilled client and candidate care professionals in remote settings will only grow. By embracing remote work opportunities, both employers and professionals can harness the benefits and contribute to building strong and lasting relationships in a digitally connected era.
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Official Notification & Application Client & Candidate Care WFH Jobs 2023
Client & Candidate Care WFH Jobs 2023 Official Notification Link | CLICK HERE |
Client & Candidate Care WFH Jobs 2023 Official Website Link | CLICK HERE |
Client & Candidate Care WFH Jobs 2023 Official Apply Link | CLICK HERE |
Client & Candidate Care WFH Jobs 2023 முழு விளக்கம் Video Link | CLICKHERE |
Tech Mahindra எப்படி Apply செய்ய வேண்டும் Video Link | CLICKHERE |
How to Apply DCDRC Recruitment 2023 Full Video Link | CLICK HERE |
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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw