Customer Success Associate WFH Jobs Branch International – Branch International is a leading global technology firm transforming financial accessibility for millions of underserved banking customers in Africa and India.
Harnessing the widespread use of smartphones, machine learning, and cutting-edge technology, Branch is at the forefront of innovating to enhance access and value for individuals often neglected by traditional banks.
In 2023, Branch International is hiring graduates for the position of Customer Success Associate. The comprehensive eligibility criteria, details, and application process for this opportunity are outlined below.
Official Notification & Application Customer Success Associate WFH Jobs
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| Customer Success Associate WFH Jobs Official Apply Link | CLICK HERE |
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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw
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Quick Information About Customer Success Associate WFH Jobs
| Company Name | Branch International |
| Category of this Job: | Private Jobs |
| Job Type : | Regular Basis Job |
| Total Vacancies: | 1336+ Vacancies |
| Name Of The Vacancy: | Customer Success Associate |
| Place Of Postings: | India / Remote Jobs |
| Application starting Date: | 30.10.2023 |
| Application Ending Date: | 05.12.2023 |
| Apply Mode On: | Online Mode Apply Very Easy No Fees |
Disclaimer:
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Vacancy details for Customer Success Associate WFH Jobs
Branch is a leading provider of top-tier financial services tailored for the mobile generation. With a global presence spanning the United States, Nigeria, Kenya, and India, we operate as a socially conscious, for-profit entity leveraging cutting-edge data science to drive down the costs associated with delivering financial services in emerging markets.
At Branch, we are committed to the belief that everyone, regardless of their location, deserves equitable access to financial services.
The proliferation of smartphones presents an unprecedented opportunity for the burgeoning middle class in emerging markets to access banking solutions and attain financial flexibility.
Guided by the vision of our founder, a former CEO of Kiva.org, Branch boasts a mission-driven team eager to foster meaningful growth in dynamic and rapidly evolving markets.
Having secured over $100 million in funding, including investments from prominent Silicon Valley entities such as Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC), Branch stands at the forefront of innovation in the financial services sector.
Our commitment to diversity is unwavering, and we strive to cultivate an inclusive work environment where individuals from all backgrounds can flourish.
Job Overview:
This role primarily centers around customer service and loan review, making it an ideal opportunity for candidates who demonstrate flexibility in scheduling and a proactive approach to driving business success from the ground up.
Responsibilities:
- Customer Service: Provide efficient and friendly responses to customers across various channels (primary responsibility).
- Credit Risk: Assess loan applications for new Branch loan applicants, identifying and preventing fraud (primary responsibility).
- Servicing & Collections: Proactively engage with borrowers who have missed payments.
- Product: Escalate customer feedback and IT bugs to contribute to continuous product improvement.
- Finance: Manage refunds, repayments, and other payment processes.
- General: Contribute to various administrative projects as needed.
Qualifications:
- 1-4 years of prior customer service experience.
- Passionate about our mission and dedicated to customer satisfaction.
- Highly entrepreneurial, proactive, and willing to engage in hands-on tasks.
- Excellent communication skills, both oral and written, with strong grammar and punctuation.
- Data-driven and analytically inclined, with a good understanding of Excel.
- Proficient typing skills (ideally above 45 words per minute).
- Willingness to work flexible hours, including weekends and occasional holidays.
Branch International is an Equal Opportunity Employer, committed to a workplace free of discrimination based on any prohibited basis as dictated by applicable law.
Official Notification & Application Customer Success Associate WFH Jobs
| Customer Success Associate WFH Jobs Official Website Link | CLICK HERE |
| Customer Success Associate WFH Jobs Official Apply Link | CLICK HERE |
| Customer Success Associate WFH Jobs Official Notification Link | CLICK HERE |
| Customer Success Associate WFH Jobs முழு விளக்கம் Video Link | CLICKHERE |
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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw
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