Ditto Customer Service WFH Jobs 2023

Ditto Customer Service WFH Jobs 2023 Introducing Ditto – a fresh initiative by Finshots aimed at empowering millennials to enhance their financial choices, beginning with the realm of insurance. With Ditto, our focus goes beyond mere insurance comparisons; it extends to comprehensive comprehension. We guide you in streamlining your options, steering clear of potential pitfalls, and ultimately facilitating more informed decisions. From pinpointing the most suitable policies for your specific requirements to facilitating the purchasing process, and even extending support during claims, we handle it all.

Official Notification & Application Ditto Customer Service WFH Jobs 2023

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Quick Information About Ditto Customer Service WFH Jobs 2023

Disclaimer:

We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily www.saivikramacademy.com and select the positions they are applying for.

Vacancy details for this job:

Vacancy Name = Customer Service Quality Executives..

Education criteria for this job:

All candidates must have Any Degree in Any Stream for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule.

To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.

Description About the Job

Ditto represents a fresh initiative brought to you by Finshots. Our primary goal is to empower millennials in making well-informed financial choices, starting with the realm of Insurance. With Ditto, we offer more than just a mere comparison of insurance options. We strive to provide comprehension. We assist in narrowing down options, avoiding potential pitfalls, and ultimately aiding in the pursuit of better decisions.

Ditto’s remarkable presence is acknowledged through its inclusion in LinkedIn’s prestigious list of Top Indian Startups for the year 2022.

Finshots stands out as a leading financial newsletter, boasting an impressive subscriber base of over 500,000 individuals.

What’s Our Role at Ditto?

Our purpose revolves around facilitating insurance purchases.

We unravel the complexities of health and life insurance by communicating in a language that users find accessible.

We meticulously curate and extend personalized recommendations to our users.

Who’s Supporting Us?

The backing for our endeavors comes from none other than Zerodha – India’s largest stockbroker.

Roles and Responsibilities

Engage in call monitoring to glean insights that drive process enhancements.

Contribute to the development, creation, and implementation of quality protocols.

Collect and analyze data to enhance the performance of advisors.

Offer constructive feedback on the quality of advisory recommendations.

Formulate benchmarks for customer support quality.

Experience and Skills

Applicable experience ranging from 0 to 3 years.

Proficiency in communication, both written and verbal.

Demonstrated excellence in customer service interactions.

Exhibit a robust sense of ownership and leadership traits.

Possess exceptional listening and analytical capabilities.

Effective communication and collaboration aptitude.

For a detailed guide on the Application Process, please follow the instructions provided below:

If your application garners our interest, you’ll receive an email containing a link to create a brief video resume. We kindly request that you keep an eye on your inbox and complete this step, as it’s an obligatory part of the procedure.

Perks

Embrace the flexibility of remote work.

Benefit from comprehensive health insurance coverage that extends to your family.

CTC (Cost to Company) – INR 4,51,600 per annum.

Ditto, a groundbreaking service offered by Finshots, is here to empower millennials in making informed choices about their finances. Starting with insurance, Ditto goes beyond mere comparisons and provides users with a comprehensive understanding of insurance options. With Ditto, you can confidently narrow down your choices, avoid common pitfalls, and ultimately make smarter decisions.

Notably, Ditto was featured in LinkedIn’s prestigious Top Indian Startups of 2022, solidifying its position as a leader in the industry. Finshots, the parent company, boasts an impressive subscriber base of over 500K for its financial newsletters.

What Does Ditto Do?

At Ditto, our primary objective is to assist individuals in purchasing insurance. We break down the complexities of health and life insurance policies, communicating the information in a language that our users easily comprehend. Additionally, we curate personalized recommendations tailored to individual needs and preferences.

Backing Ditto is Zerodha, India’s largest stockbroker, providing us with the necessary resources to deliver exceptional service to our users.

Job Brief:

As a Ditto representative, you will serve as the face of our service, directly engaging with users. Through calls, WhatsApp, or email interactions, you will understand their requirements and provide recommendations on policies and features that best suit their needs. Your role will involve guiding users throughout their insurance buying journey, ensuring a seamless experience.

Ditto consists of two advisory teams, namely Team A and Team B:

• Team A: Advisors spend approximately 40% of their time engaging with users through direct calls, while the remaining time is dedicated to WhatsApp interactions. This team offers flexible work schedules, with two shifts available: 12pm to 9pm and 2pm to 11pm.
• Team B: Advisors in this team allocate around 60% of their time for direct call interactions, with the remainder dedicated to WhatsApp. Working hours for Team B are typically from 10am to 8pm.

During the application process, you can choose between Team A and Team B. Furthermore, if you lack an insurance background, we offer a rigorous two-month training program to bring you up to speed.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Proficiency in English.
• Basic computer knowledge.
• Effective communication, presentation, and influencing abilities.

Perks:

• Opportunity to spearhead new sales initiatives.
• Comprehensive health insurance coverage.
• Competitive compensation: Fixed CTC of 4.5LPA with performance-based incentives.

Our Interview Process:

We value your time and aim to streamline the interview process. The entire process comprises four rounds, which we endeavor to complete within one week:

1. HR Introductory Call
2. Task 1
3. Task 2
4. Final Managerial Round

Please refer to the Application/Interview Process, which you can find via the link provided. If your application stands out to us, we will send you an email with a link to record a Short Video Resume. This step is mandatory. After receiving your video, we will proceed with the interview rounds as outlined above.

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Official Notification & Application Ditto Customer Service WFH Jobs 2023

நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

👉 (RESUME இப்படி இருந்த வேலை தேடி வரும் )👈

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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