Paytm Customer Support Jobs 2023 Paytm is hiring for the position of Customer Support Interns for various vacancies in 2023. The job is open for work from home, and interested candidates can apply on or before May 10, 2023. Details regarding the job, such as salary, application fee, selection process, educational qualifications, age limit, results, and other information, are mentioned below. Please read on for more information.
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Quick Information About Paytm Customer Support Jobs 2023
| Department Name | Paytm |
| Category of this Job: | Work From Home |
| Job Type : | Contract Basis Job |
| Total Vacancies: | 1500+ |
| Name Of The Vacancy: | Customer Support Intern |
| Place Of Postings: | Tamil Nadu All Over Tamilandu ( EXPECTED JOB LOCATION) Work @ Home / CHENNAI |
| Application starting Date: | 01.04.2023 |
| Application Ending Date: | 30.05.2023 |
| Apply Mode On: | Online |
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Vacancy details For this job:
The following is information regarding the Customer Support Intern position, including responsibilities, salary, age limit, educational qualifications, required skills, selection method, and work experience requirements.
Position Name and Number of Posts:
- Customer Support Intern
Responsibilities: The Customer Support Intern will be responsible for resolving and responding to customer queries, managing incoming customer service queries, meeting SLAs for all relevant communication channels, sending timely customer-related communication, coordinating with internal teams, identifying and assessing customer needs and feedback, handling customer complaints, and providing appropriate solutions or alternatives within time limits.
Salary/Pay and Grade Pay: The Customer Support Intern will receive a monthly salary of approximately Rs 33,300. Further salary details are mentioned in the notification.
Age Limit: Candidates must be at least 18 years old to be eligible for this recruitment. There is no upper age limit specified.
Educational Qualifications: To be eligible for the Customer Support Intern position, candidates must have either passed 12th grade or have a graduate degree in any discipline.
Knowledge and Skills Required: Candidates must have good written and verbal communication skills, be problem solvers, have the ability to multitask and prioritize, possess strong time management skills, and be motivated to exceed expectations.
They must also be flexible based on business needs and requirements.
Selection Method: Candidates for the Paytm (Work From Home) recruitment will be selected based on shortlisting/assessment tests and telephonic/field interviews.
Shortlisted candidates will be notified via registered mobile number or email address.
Work Experience: No prior work experience is required for this position. Fresher candidates and candidates with no experience may also apply for this recruitment.
Educational requirements for the Customer Support Intern position are stated as either a graduate degree in any discipline or completion of 12th grade.
Additionally, candidates must possess certain knowledge and skills including excellent written and verbal communication abilities, problem-solving skills, ability to multitask and prioritize, strong time management skills, and the drive to exceed expectations. Flexibility based on business needs is also required.
The selection process for this position involves shortlisting and assessment tests, followed by telephonic or field interviews.
Candidates meeting the desired age and educational qualification criteria will be notified via registered mobile number or email address.
No prior work experience is necessary for this position, and both fresher and experienced candidates are welcome to apply.
The deadline for application submission is 10-05-2023, and there is no application fee. It is important to note that genuine recruiters will never request money from candidates to schedule interviews or offer jobs.
If any such calls or emails are received, candidates should be cautious as they may be fraudulent.
Applications received after the due date will not be accepted, and incomplete or late applications without enclosures will be rejected without explanation.
Therefore, it is important for all candidates to submit their applications before the deadline. Late or incomplete applications are at risk of being rejected.
Paytm is an Indian financial technology company that offers digital payment services, mobile wallets, and e-commerce solutions. With its extensive range of services, Paytm has become a popular choice for millions of users in India.
As the company continues to grow, it is constantly looking for new employees to join its team. One area where Paytm is actively hiring is in its customer support department. In this article, we will take a closer look at Paytm customer support jobs and what they involve.
Paytm Customer Support Jobs Overview
Paytm customer support jobs involve providing assistance to Paytm users who need help with their accounts, transactions, or any other issues they may encounter while using Paytm’s services.
The customer support team at Paytm is responsible for responding to customer inquiries, troubleshooting problems, and resolving issues in a timely and professional manner.
As a customer support representative at Paytm, your primary responsibilities will include:
- Answering customer queries: You will be responsible for responding to customer queries via phone, email, or chat. These queries may relate to a variety of issues such as payment failures, account verification, or transaction status.
- Troubleshooting problems: You will be required to troubleshoot problems that customers encounter while using Paytm’s services. This may involve investigating technical issues, identifying the root cause of the problem, and finding a solution that meets the customer’s needs.
- Resolving customer issues: You will be responsible for resolving customer issues in a timely and professional manner. This may involve processing refunds, cancelling transactions, or providing compensation for any inconvenience caused to the customer.
- Providing excellent customer service: You will be expected to provide excellent customer service at all times. This may involve empathizing with customers, addressing their concerns, and going above and beyond to ensure their satisfaction.
Qualifications and Skills Required for Paytm Customer Support Jobs
To be considered for a customer support job at Paytm, you will need to meet certain qualifications and possess specific skills. These include:
- Educational qualifications: A bachelor’s degree is typically required for customer support jobs at Paytm. However, candidates with equivalent work experience may also be considered.
- Communication skills: You should possess excellent communication skills, both written and verbal. This is important as you will be interacting with customers on a regular basis and will need to be able to convey information clearly and effectively.
- Technical skills: You should have a good understanding of technology and be able to troubleshoot technical issues that customers may encounter while using Paytm’s services.
- Interpersonal skills: You should possess strong interpersonal skills and be able to build rapport with customers. This will help you to understand their needs and provide them with the best possible service.
- Multitasking abilities: You should be able to multitask effectively and handle multiple customer queries simultaneously.
Training and Career Growth Opportunities
Once you are hired as a customer support representative at Paytm, you will receive extensive training on the company’s products and services, as well as its customer support processes and procedures.
This training will equip you with the knowledge and skills you need to provide excellent customer service to Paytm users.
In addition to training, Paytm also provides its employees with opportunities for career growth and development.
As a customer support representative, you may have the opportunity to advance to a team leader or supervisor role.
Alternatively, you may choose to pursue a career in other areas of the company, such as marketing, operations, or product development.
Benefits of Working at Paytm
Working at Paytm comes with a range of benefits, including:
- Competitive salary: Paytm offers competitive salaries that are in line with industry standards.
- Health insurance: Paytm provides its employees with health insurance coverage, which includes medical, dental, and vision benefits.
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Official Notification & Application Paytm Customer Support Jobs 2023
| Paytm Customer Support Jobs 2023 Official Website Link | CLICK HERE |
| Paytm Customer Support Jobs 2023 Official Notification | CLICK HERE |
| Paytm Customer Support Jobs 2023 Official Application Link | CLICK HERE |
| Paytm Customer Support Jobs 2023 முழு விளக்கம் Video Link | CLICKHERE |
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