Phonepe Work From Home Jobs 2023 Attention all job seekers! PhonePe is currently hiring TELE CALLER Advisor ( TAMIL ) for multiple positions in their company. If you’re interested and eligible, don’t wait any longer and apply before the deadline of June 30th, 2023. In this recruitment drive, the company is offering attractive salary packages and benefits. Additionally, all important details including application fee, selection process, educational qualifications, age limit, and other relevant information about the job are elaborated below for your convenience. So, go ahead and apply for this exciting opportunity today!
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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw
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Quick Information About Phonepe Work from Home Jobs 2023
| Company Name: | PhonePe |
| Category of this Job: | Private Work From Home job |
| Job Type : | Permanent/ full time Jobs |
| Total Vacancies: | 1128+ Vacancies |
| Name Of The Vacancy: | TELE CALLER Advisor ( TAMIL ) |
| Place Of Postings: | All over India |
| Application on Starting Date: | Already Started |
| Application on Ending Date : | 30.06.2023 |
| Apply Mode On: | Only On Online Mode |
| Educational Qualification : | 12th pass and a Degree in Any Streem |
| Selection Process : | Interview in Google Meet |
| Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily and select the positions they are applying for.
Vacancy details For this job
Social Media Advisor
Education criteria for this job:
All candidates must have 12th pass Or Any Degree in Any Streem for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this job any one can join his job
Location For this Job:
Work From Home OR Work From Office.
Description About this Job
The following are the details of the vacancies and job description for each post:
Vacancies:
- TELE CALLER Advisor ( TAMIL )– Number of Posts: Not mentioned
Job Role of Advisor:
As a TELE CALLER Advisor ( TAMIL ), your job will be to provide support to ensure that issues are resolved faster or flagged accordingly.
You will contribute to consistently better and streamline support systems by flagging patterns to optimize for better customer experience.
Responsibilities:
- Act with integrity and think customer-first in every interaction
- Handle basic PhonePe account and transaction-related queries
- Flexibility between phone and data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through interaction
- Ability to meet hourly and daily productivity goals
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage and educate customers so they are able to leverage PhonePe to the fullest
Other Benefits:
- Insurance Benefits – Medical insurance, critical illness insurance, accidental insurance, life insurance
- Wellness Program – Employee assistance program, onsite medical center, emergency support system
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF contribution, flexible PF contribution, gratuity, NPS
- Other Benefits – Higher education assistance, car lease, mobile & broadband reimbursements, salary advance policy
- Free lunch provided
- 5-day working week (2 rotational week off)
Salary/Pay and Grade Pay:
For the Social Media Advisor post, the payable salary will be approximately Rs 41,600 – 52,500 per month.
Further details about the salary are mentioned in the notification.
Age Limit:
The candidate’s age must be at least 18 years for this recruitment. No upper age limit has been mentioned.
Educational Qualifications:
The candidate must have a graduate degree in any discipline for the Social Media Advisor post.
For more information about educational qualifications, refer to the notification. If the candidate is not graduated, they can click here for 10th and 12th based jobs.
Knowledge and Skills Required:
- Excellent written and verbal communication skills
- Good learnability
- Active listening and objection handling
- Strong customer orientation and ability to adapt/respond to different scenarios
- Team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- English and Hindi speaking skills
Selection Method:
The candidate will be selected on the basis of shortlisting/assessment test and virtual/telephonic or field interview.
If the candidate is shortlisted according to their desired age and qualification, they will be intimated via registered mobile number or email id.
Work Experience:
No work experience is required for this post.
Freshers and candidates with no experience can also apply for this recruitment.
Last Date for Submitting Application Form:
All candidates must apply on or before June 30, 2023.
After the last date, no application form will be submitted.
Application Fee:
There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule an interview or offer a job.
If the candidate receives such calls or emails, they should beware as it might be a job scam.
Important Note:
Application forms received after the due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence.
Therefore, application forms must reach before the last date. Belated/incomplete applications are liable to be rejected.
In the digital age, social media has revolutionized the way businesses interact with their customers. With the advent of platforms like Facebook, Twitter, Instagram, and LinkedIn, companies now have a direct line of communication with their target audience. This has given rise to a new role in the job market known as Advisor Social Media. In this article, we will explore the concept of Advisor Social Media and discuss its impact on customer experience jobs.
I. Understanding Advisor Social Media:
Advisor Social Media refers to professionals who specialize in managing and optimizing a company’s social media presence to enhance customer experience. These individuals are responsible for engaging with customers, answering queries, addressing concerns, and building a positive brand image through various social media channels. Advisor Social Media professionals possess a deep understanding of the platforms they operate on and are adept at utilizing them to drive customer satisfaction.
II. The Importance of Customer Experience:
In today’s highly competitive business landscape, providing exceptional customer experience is crucial for companies to thrive. Customer experience encompasses every interaction a customer has with a brand, from the initial contact to post-purchase support. Positive customer experiences lead to increased customer loyalty, advocacy, and ultimately, higher revenue. Therefore, organizations are increasingly investing in customer experience initiatives to gain a competitive edge.
III. The Role of Advisor Social Media in Customer Experience:
Advisor Social Media plays a pivotal role in shaping customer experience by leveraging social media platforms. Here are some key ways in which they contribute:
a) Real-time Communication: Advisor Social Media professionals act as the bridge between companies and their customers. They promptly respond to customer inquiries, complaints, and feedback, ensuring that customers feel heard and valued. By addressing issues in real-time, they contribute to a positive customer experience and foster customer loyalty.
b) Personalized Engagement: Through social media, Advisor Social Media professionals have the opportunity to create personalized interactions with customers. By understanding customer preferences and needs, they can tailor their responses and recommendations, enhancing the overall experience. Personalized engagement helps build stronger relationships and drives customer satisfaction.
c) Brand Reputation Management: Social media has the power to amplify both positive and negative experiences. Advisor Social Media professionals monitor brand mentions, reviews, and comments, allowing them to identify potential reputation risks. By proactively addressing customer concerns and managing online conversations, they protect and enhance the company’s reputation, positively impacting customer experience.
d) Proactive Customer Support: Advisor Social Media professionals go beyond reactive engagement by providing proactive customer support. They monitor social media channels for potential issues, such as product malfunctions or service disruptions, and take swift action to minimize customer impact. This proactive approach showcases the company’s commitment to customer satisfaction and helps build trust.
IV. Skills and Qualities of an Advisor Social Media Professional:
To excel in the role of Advisor Social Media, individuals need a specific set of skills and qualities, including:
a) Social Media Expertise: Advisor Social Media professionals must have a deep understanding of various social media platforms, their functionalities, and best practices. They should be familiar with social media analytics and monitoring tools to measure performance and track customer sentiment.
b) Strong Communication Skills: Effective communication is essential in the realm of social media. Advisor Social Media professionals should be excellent writers, capable of crafting engaging and concise responses. They should also possess active listening skills to understand customer concerns and provide empathetic support.
c) Customer-Centric Mindset: Advisor Social Media professionals must genuinely care about customer satisfaction. They should be empathetic, patient, and capable of managing customer expectations. A customer-centric mindset helps in delivering personalized and exceptional experiences.
d) Problem-Solving Abilities: The role of Advisor Social Media often involves addressing complex customer issues. These professionals should possess strong problem-solving skills and be capable of thinking on their feet. They should be resourceful in finding solutions and escalating cases when necessary.
V. The Future of Advisor Social Media and Customer Experience Jobs:
As technology continues to evolve, the role of Advisor Social Media will likely become even more significant. Automation and artificial intelligence may assist in handling routine tasks, allowing Advisor Social Media professionals to focus on higher-level customer interactions. However, the human touch will remain essential for building authentic connections and resolving complex customer issues.
Customer experience jobs, including Advisor Social Media, will continue to be in high demand as companies recognize the value of exceptional customer service. Organizations will invest in training and development programs to nurture the skills required for these roles, and professionals in this field will have ample opportunities for growth and advancement.
Advisor social media has emerged as a crucial role in enhancing customer experience through social media platforms. These professionals play a vital role in managing customer interactions, protecting brand reputation, and delivering personalized support. As companies strive to provide exceptional customer experiences, the demand for Advisor Social Media and other customer experience jobs will continue to grow. By harnessing the power of social media, businesses can forge stronger relationships with their customers, foster loyalty, and stay ahead in today’s competitive market.
PhonePe is a digital payments platform in India that boasts over 280 million registered users.
Users can make various transactions on the platform, including sending and receiving money, recharging mobile and DTH, paying at stores, making utility payments, buying gold, and making investments. PhonePe initially launched in August 2016 as the first non-banking UPI app, offering money transfer services to individuals and merchants, recharges, and bill payments.
In 2017, PhonePe expanded its services to include financial services, such as digital gold purchases, tax-saving funds, liquid funds, and international travel insurance, among others.
PhonePe’s Switch platform launched in 2018, allowing users to order from over 300 apps within the PhonePe mobile app. The platform is accepted at over 18 million merchant outlets across 500 cities in India.
PhonePe values its employees and strives to create a conducive environment for them to give their best at work every day.
They empower their employees and trust them to make the right decisions.
The company encourages enthusiasm for technology and offers opportunities to work with some of the best minds in the country to create impactful technology that reaches millions.
We are seeking specialists to join our Inhouse Customer Experience team, who will be responsible for resolving customer issues and enhancing their experience by continuously exploring innovative ways to improve it.
As a specialist, you will assist in resolving customer issues promptly and identifying recurring patterns to optimize the support system, leading to a consistently better customer experience.
You will be expected to act with integrity, prioritize customer needs, follow specified guidelines, and use internal processes and resources to drive resolution.
The ideal candidate must possess excellent verbal and written communication skills, be an active listener, demonstrate good objection-handling skills, and have a strong customer orientation. Additionally, the candidate should be a team player, be flexible and open to feedback, have the ability to multitask, prioritize, and manage time effectively.
The role requires a mandatory graduation degree (10+2+3) and 0-2 years of experience in customer-facing roles, and the ability to speak in both English and Hindi. Multilingual skills in South Indian languages are preferred.
Other benefits include a free lunch, a five-day working week with two rotational week-offs, and full-time employee benefits such as insurance, wellness programs, parental support, mobility benefits, retirement benefits, and other benefits such as higher education assistance, car lease, mobile and broadband reimbursements, and salary advance policy. These benefits do not apply to intern or contract roles.
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Official Notification & Application Phonepe Work from Home Jobs 2023
| Phonepe Work from Home Jobs 2023 Official Website Link | CLICK HERE |
| Phonepe Work from Home Jobs 2023 Official Notification Link | CLICK HERE |
| Phonepe Work from Home Jobs 2023 Official Apply Link | CLICK HERE |
| Social Media Advisor WFH Jobs 2023 முழு விளக்கம் Video Link | CLICKHERE |
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| How to Apply DCDRC Recruitment 2023 Full Video Link | CLICK HERE |
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