Startek Customer Support WFH Job 2022

Startek Customer Support WFH Job 2022 In a world where customers consistently interact with your brand across multiple channels including digital and social we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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Quick Details About Startek Customer Support WFH Job 2022

Latest Vacancy Details About This Job

Name of these Vacancies

Customer Support Associate

Education criteria for this job:

All candidates must have 12th pass for this recruitment .

Job description

We are hiring @ Startek Aegis, for “Work from Home”

Associates need to handle Customer Inbound / Outbound.

Open Position – 4500+ Vacancies

Pre- Requisites:

• Must be an Indian Citizen & resident and should be 19 years of age.
• The candidate should be Excellent at speaking English & Hindi.
• Rotational Shifts.
• Six days Working with 1 rotational week off.
• 4G Internet Connectivity with a minimum speed of 18 to 20 Mbps
• Should have Laptop or Desktop (Windows 10 Pro OS) with an internet connection.

Eligibility Criteria: – 12th pass or Graduate/Undergraduate (any degree) Fresher/Experienced (0-1 yrs)

Description About this Job

1. Good communication skills in English & Hindi.

2. Must possess very good English written skills without grammatical error, and strong Hindi skills.

3. Handling Voice or Blended process (Chat & Voice) (Domestic process)

4. Positive attitude and commitment to grow with the organization.

Job Type

Non Tech Support – Non Voice Industry Type

BPO / Call Centre Functional Area

Customer Success, Service & Operations Employment Type

Full Time, Permanent Role Category

Non Voice

Education UG : Graduation Not Required

Roles and Responsibilities For this Job

• Strong problem solving ability – Candidate needs to exhibit structured thinking, strong Analytical Skills and Process Orientation
• Strong in Data analytics – Candidate should be proficient in Data Analysis. Should be highly proficient in Excel; Knowledge of statistics is preferred.
• Highly Action Oriented – Startek as a culture has a strong bias for action and speed of implementation. A data analyst will need to own projects from conceptualization to execution
• Orientation / past background in Data Engineering is preferred, not mandatory.  

Skills Needed Fort this Job

• Understand and analyze data to drive business insights
• Data visualization for easy consumption of data with middle management.
• Strong process orientation and ability to learn quickly
• Monitoring and providing feedback loop during execution of various initiatives

Qualifications

The Customer Service team plays a key role in ensuring

we deliver a top-notch digital experience for our customers.

As part of the customer service team, you will work alongside our customers, understand their issues, identify gaps and take action to provide a superior digital experience.

We’re looking for prospects who can: Resolve 100% of customer requests in real-time.

Work in the real-time customer self-service (RTSS) model.

Configure customer support to handle requests from millions of customers.

Provide seamless platform-based integration and achieve CAF activation TAT for customers.

The sales and distribution team is responsible for sales research and planning, demand generation, calculating sales costs and budgets, setting up sales territories, and coordinating sales.

Sales execution strategies to consistently meet and exceed goals.

We are looking for prospects with a good understanding of the geographic area, an entrepreneurial attitude, strong interpersonal skills and relationship management skills

Development and establishment of new corporate accounts.

Generate quarterly performance reports for all company accounts.

Oversee staff development program and administer and conduct performance reviews.

Work closely with account managers to develop goals and initiatives.

Ensure quality control and after-sales service.

Manage and send anniversary and birthday cards.

Supervision of the student internship program.

Graphic, presentation and web design applications

Excellent verbal and written communication skills

Knowledge of the law and usual staffing requirements Demonstrated initiative in solving operational problems

Ability to develop and set up new business accounts and services.

Proven ability to provide quality customer service.

Ability to develop and implement operations, policies and procedures.

Startek Recruitment 2022 – Startek has released Job notifications for Back Office Executive Posts. Startek Jobs near me Startek has positions open for Back Office Executive Posts in Across India. All positions require a minimum Any Graduate, from any recognized Institution in India or abroad. The closing date for applications is ASAP Interested persons should submit an application online with a resume and a cover letter. Posts Name Back Office Executive Age Limit Minimum Age: 18 years Maximum Age: 60 years Selection On the Interview basis Apply Mode Online

About Startek Company Private Limited

In a world where customers consistently interact with your brand across multiple channels including digital and social we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

its a robust approach. We’ve partnered with global brands for over 3 decades now working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

Startek Customer Support WFH Job 2022 Official Notification and Application Link

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

SVA