HSBC Work from Home Jobs 2023 The Hongkong and Shanghai Banking Corporation (HSBC) is currently hiring for the position of Fraud Officer. This recruitment offers a flexible work arrangement, allowing candidates to work from home or in the office through a hybrid work style. Interested and eligible candidates are invited to apply on or before June 11, 2023.Detailed information regarding the HSBC recruitment, including vacancy details, salary information, application fee, selection process, educational qualifications, results, age limit, and other pertinent details, is provided below.
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Quick Information About HSBC Work from Home Jobs 2023
Company Name: | Hongkong and Shanghai Corporation Banking Corporation |
Category of this Job: | Private job |
Job Type : | Permanent/ full time Jobs |
Total Vacancies: | 860+ Vacancies |
Name Of The Vacancy: | Fraud Officer |
Place Of Postings: | All over India |
Application on Starting Date: | Already Started |
Application on Ending Date : | 11-06-2023 |
Apply Mode On: | Only On Online Mode |
Educational Qualification : | Degree in Any Streem |
Selection Process : | Interview in Google Meet |
Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
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Vacancy details For this job:
Vacancy Name = Fraud Officer
Education criteria for this job:
All candidates must have Any Degree in Any Streem for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
At HSBC, the health and safety of our employees and candidates is of utmost importance. In light of the current situation with the Novel Coronavirus (2019-nCoV), we are leveraging our digital capabilities to ensure a seamless recruitment process for top talent within the HSBC Group. As you progress through the application process, you may be required to utilize our digital tools to facilitate your recruitment journey. Our Resourcing colleagues will guide you on how our video-interviewing technology will be utilized and will be available to address any queries you may have.
Overview:
Join HSBC, one of the world’s largest banking and financial services organizations operating in 64 countries and territories, and discover a career where you can truly make a difference. We strive to be present where growth happens, enabling businesses to thrive, economies to prosper, and individuals to fulfill their aspirations. We are currently seeking an experienced professional to join our team as a Fraud Officer.
The Opportunity:
As a member of the Fraud Operations team, you will play an integral role in WBP Credit Control Services. This team focuses on Fraud Prevention, Detection, and Mitigation, working tirelessly to combat fraud and safeguard the Bank and our customers against losses and fraud risks. The team oversees various global processes supporting businesses across all regions of the group.
Responsibilities:
Your primary accountabilities will include:
- Impact on the Business/Function:
- Meeting targets for key performance indicators (KPIs) such as productivity%, RPH (revenue per hour), contact rate, and AHT (average handling time).
- Customers / Stakeholders:
- Ensuring high case and call quality.
- Accurately interpreting and implementing instructions/requests.
- Managing complaints and compliments effectively.
- Leadership & Teamwork:
- Actively participating in team meetings and activities to foster team spirit.
- Adhering to process requirements and completing assigned tasks independently within established timeframes.
- Operational Effectiveness & Control:
- Maintaining equipment, systems, and work environment according to procedures.
- Timely completion and updating of data requirements, including timesheets, leave requests, and absence requests.
- Investigating and resolving issues/problems or escalating them appropriately with recommendations.
- Acquiring and updating knowledge on relevant procedures.
Major Challenges:
- Continually providing high-quality processing service to achieve maximum customer satisfaction within Performance Level Agreements (PLAs).
- Constantly acquiring and updating knowledge on relevant procedures.
- Identifying opportunities for process efficiencies.
Role Context:
- Providing high-quality processing service to ensure customer satisfaction within PLAs.
- Building relationships and resolving customer queries/issues in a professional manner.
- Handling customer calls in a call center environment.
- Taking ownership, conducting research, and following up with customers or referring them to the appropriate department for resolution.
- Reporting deviations or exceptions to procedures to supervisors.
Management of Risk:
- Adhering to the Group Compliance Policy and containing compliance risk in coordination with the Compliance Department.
- Continually assessing operational risks in the business, considering economic conditions, legal requirements, operating procedures, and technology advancements.
Observation of Internal Controls:
- Maintaining HSBC’s internal control standards, including implementing internal and external audit points and addressing issues raised by regulators.
- Adhering to the Group Compliance Policy and relevant laws, rules, and codes.
- Continually reassessing operational risks and adapting to changes in the business environment.
Requirements:
To succeed in this role, you will need:
Knowledge:
- Understanding, adherence, and execution of training phase procedures.
- Continuous update of product knowledge and adaptability to change.
- Diploma or degree in any discipline or relevant work experience.
Experience:
- Relevant work experience is desirable.
Skills:
- Fluent spoken and written English.
- Ability to write comprehensible letters and memos.
- Strong conversational skills
Top of Form
The Hongkong and Shanghai Banking Corporation (HSBC) is a renowned global banking and financial services institution, established in 1865 and headquartered in London.
With a rich history spanning over a century and a half, HSBC has solidified its position as a leading player in the banking industry, known for its global reach, diversified services, and commitment to innovation.
This article aims to provide an overview of HSBC, shedding light on its origins, key milestones, global presence, and its significant contributions to the world of finance.
Origins and Milestones
HSBC’s story began in Hong Kong and Shanghai, hence its name, with the goal of facilitating trade between China and Europe. Founded by Scottish businessman Sir Thomas Sutherland, HSBC started as a local bank, but its early success propelled it to expand rapidly.
In the late 19th and early 20th centuries, HSBC played a vital role in financing trade and investment between China and the rest of the world.
One of HSBC’s pivotal moments came during World War II when it acted as a catalyst for facilitating trade in Asia, acting as a financial bridge between countries involved in the war effort.
This solidified HSBC’s reputation as a reliable financial institution and laid the foundation for its subsequent growth.
Global Expansion
HSBC’s expansion into the global arena began in the 1980s, driven by its ambition to become a truly international bank. Through a series of acquisitions and strategic partnerships, HSBC established its presence in various countries and continents.
The acquisitions of Marine Midland Bank in the United States and Midland Bank in the United Kingdom were key milestones that helped HSBC gain a significant foothold in these crucial markets.
The bank’s global strategy also included targeting emerging markets, such as Brazil, Mexico, and China.
By recognizing the potential for growth in these regions, HSBC positioned itself to benefit from the increasing economic prosperity and globalization trends.
Today, HSBC operates in more than 60 countries and territories, employing over 200,000 people worldwide.
Its extensive network of branches, representative offices, and subsidiaries enables the bank to serve millions of customers, ranging from individuals and small businesses to multinational corporations and governments.
Diversified Services
HSBC offers a wide range of financial services to cater to the diverse needs of its customers. Its core businesses include retail banking and wealth management, commercial banking, and global banking and markets.
Through these divisions, HSBC provides services such as personal banking, mortgages, insurance, investment management, trade finance, and corporate banking.
HSBC’s retail banking and wealth management arm serve individual customers, offering a comprehensive suite of products and services to help them manage their finances and achieve their financial goals.
Its commercial banking division focuses on serving businesses of all sizes, providing tailored financial solutions to support their growth and international expansion. Global banking and markets cater to the needs of corporate and institutional clients, offering services in areas such as investment banking, global markets, and transaction banking.
Commitment to Innovation and Sustainability
HSBC recognizes the importance of embracing technological advancements to stay relevant in an increasingly digital world. The bank has invested heavily in digital transformation initiatives, enhancing its online and mobile banking platforms to provide customers with seamless and convenient banking experiences.
HSBC’s focus on innovation is driven by its commitment to delivering cutting-edge financial solutions while ensuring the security and privacy of its customers’ information.
Furthermore, HSBC places a strong emphasis on sustainability and responsible banking practices. The bank has set ambitious targets to reduce its carbon emissions, increase sustainable financing, and promote sustainable investing.
By aligning its business operations with environmental, social, and governance (ESG) principles, HSBC aims to contribute to a more sustainable and inclusive global economy.
ConclusionThe Hongkong and Shanghai Banking Corporation (HSBC) has evolved from a regional bank facilitating trade between China and Europe to a global financial institution with a vast network and diversified services. With a focus on innovation, sustainability, and responsible banking practices, HSBC continues to play a significant role in driving global financial connectivity.
As HSBC embraces the opportunities presented by the digital age and remains committed to serving its customers and communities worldwide, its legacy as an iconic banking institution remains strong.
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Official Notification & Application HSBC Work from Home Jobs 2023
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HSBC Work from Home Jobs 2023 Official Notification Link | CLICK HERE |
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