InFeedo Customer Success WFH Jobs InFeedo is a SaaS-based analytics company specializing in employee engagement platforms for enterprises. With a focus on their flagship product Amber, an AI-enabled bot, they assist CHROs in managing employee engagement and predicting attrition. InFeedo serves over 100 enterprises, including GE, Puma, Kotak, Tata, and Airtel. They currently have an opening for the role of Customer Success Intern in 2023, open to 12th pass or any graduates. Detailed eligibility criteria, information, and application process are provided below.
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Quick Information About InFeedo Customer Success WFH Jobs
| Company Name: | InFeedo |
| Category of this Job: | Private job |
| Job Type: | Permanent/ full time Jobs |
| Total Vacancies: | 858+ Vacancies |
| Name Of The Vacancy: | Customer Success Intern |
| Place Of Postings: | All over India |
| Application on Starting Date: | Already Started |
| Application on Ending Date: | 15-06-2023 |
| Apply Mode On: | Only On Online Mode |
| Educational Qualification: | Degree in Any Streem |
| Selection Process: | Interview in Google Meet |
| Age Limit For this Job: | there is no age limit for this job any one can join his job |
Disclaimer:
We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily and select the positions they are applying for.
Vacancy details for this job:
Vacancy Name = Customer Success Intern
Education criteria for this job:
All candidates must have Any Degree in Any Stream for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Customer Success Intern – Job Description
As a Customer Success Intern at inFeedo, you will play a crucial role in enhancing the customer experience by driving adoption and usage.
Responsibilities:
- Customer Satisfaction: Ensure high CSAT scores, manage customer health status, adhere to ticket SLAs, and establish a company-wide customer feedback loop.
- Report Building: Develop and present quarterly business review data to customers and prepare post-meeting reports.
- Data Upload & Analysis: Interpret data, analyze results using statistical techniques, provide ongoing reports, assist with onboarding new customers, and conduct ad-hoc analysis and research exercises.
- Presentation Creation: Proactively optimize article content and titles to enhance searchability for solutions through the support center.
- Customer Success Team Enablement: Collaborate closely with Sr. CSMs and CSMs to support their account portfolios and improve overall customer retention.
This role provides exciting opportunities to engage with senior industry leaders (CHROs, CXOs), build lasting customer relationships, and ensure high customer satisfaction and product adoption. Go the extra mile to solve issues and impress customers with your clear, efficient, and caring communication.
You will work with Sam, Srikrithi, and the rest of the inFeedo team.
Requirements:
Experience: 0-6 months Critical Skills: Excellent communication, presentation, and analytical skills.
Bonus Points:
- Demonstrated initiative and leadership in previous projects or events.
- Hands-on experience with Google Sheets.
Application Process:
- Within 15-20 days of your application, our People Success Team will reach out for a quick chat.
- Within 4-6 days of chatting with the People Team, you will receive a call from someone in your future team to discuss the job role.
- If all goes well, a call with your future manager will be scheduled to discuss the role further and assess your skills through a small task.
- After a quick interaction with the People Success Team, a meeting with the founding team will follow.
- If we mutually enjoy the process, we will proceed with the next steps for you to join us. If not, we will send you a polite email indicating that we aren’t the right fit this time.
Before applying, please familiarize yourself with inFeedo and Amber.
We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or education.
Keywords: HR Tech, SaaS, Customer Success, Project Manager, CSA, Onboarding, Launches, Renewals, Customer Relationship Management, Communication, Up-Sell, Cross-Sell
Top of Form
Customer success has become a vital aspect of business operations, focusing on ensuring customer satisfaction and loyalty. As companies recognize the importance of nurturing strong customer relationships, the demand for customer success professionals has increased. This article delves into the world of customer success intern jobs, shedding light on the benefits and opportunities they offer for aspiring professionals looking to enter this field.
- Definition and Role of Customer Success: Customer success entails proactively engaging with customers to understand their needs, addressing challenges, and ensuring they achieve their desired outcomes. Customer success interns play a crucial role in assisting customer success teams by providing support and gaining hands-on experience in managing customer relationships.
- Learning and Skill Development: Customer success internships provide a unique learning environment for individuals interested in this field. Interns gain practical experience working with customers, analyzing their needs, and developing solutions. They learn how to leverage various customer success tools and software to track customer engagement and measure satisfaction levels.
Additionally, interns acquire valuable skills in communication, problem-solving, and relationship building. They learn how to effectively communicate with customers, address concerns, and manage expectations. These skills are transferable and highly valuable across industries.
- Exposure to Cross-Functional Collaboration: Customer success interns often collaborate with various departments within an organization. They work closely with sales, marketing, and product teams to understand customer needs, relay feedback, and ensure customer satisfaction. This exposure provides interns with a holistic view of how different functions contribute to the overall customer experience.
Furthermore, interns have the opportunity to learn from experienced professionals in different roles, broadening their understanding of the business landscape. This exposure fosters teamwork, adaptability, and the ability to navigate complex organizational structures.
- Networking and Mentorship: Internships offer an excellent avenue for networking and building professional relationships. Customer success interns interact with industry professionals, gaining insights into career paths and potential opportunities. They can establish connections with mentors who can guide them throughout their career journey.
Moreover, internships often provide access to company-wide events, conferences, and workshops. These platforms enable interns to expand their network further, connect with industry experts, and gain valuable advice and guidance.
- Potential Career Pathways: Customer success internships can serve as stepping stones toward a rewarding career in the field. Interns have the opportunity to demonstrate their skills, work ethic, and passion for customer success, which may lead to full-time employment within the same organization or open doors for opportunities elsewhere.
The customer success field offers diverse career paths, including customer success manager, account manager, or customer experience analyst.
With the growing importance of customer success in business strategy, professionals in this field can enjoy long-term career prospects and advancement opportunities.
Customer success intern jobs provide aspiring professionals with an excellent platform to gain practical experience, develop valuable skills, and establish connections within the industry.
These internships offer a pathway to a rewarding career in customer success, with opportunities for growth and advancement.
By embracing the responsibilities of customer success intern roles, individuals can jumpstart their journey in a field that focuses on building strong customer relationships and ensuring their success.
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Official Notification & Application InFeedo Customer Success WFH Jobs
| InFeedo Customer Success WFH Jobs Official Website Link | CLICK HERE |
| InFeedo Customer Success WFH Jobs Official Notification Link | CLICK HERE |
| InFeedo Customer Success WFH Jobs Apply Form Link | CLICK HERE |
| InFeedo Customer Success WFH Jobs முழு விளக்கம் Video Link | CLICKHERE |
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