SUTHERLAND CUSTOMER SERVICE 2023

Sutherland Recruitment 2023 (WAH – Work at Home, Private Job Update) forVarious customer service associate and transaction processing associate posts. All legible and interested candidates can apply on or before (30-10-2023). Further information about the Sutherland recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Official Notification & Application SUTHERLAND CUSTOMER SERVICE

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Quick Information About SUTHERLAND CUSTOMER SERVICE

Disclaimer:

We share private job vacancies that appear daily on our site, accurately and in a way that anyone can understand, and we share full government job details, applications, and job results on our site. Applicants are asked to visit our website daily ww.saivikramacademy.com and select the positions they are applying for.

Vacancy Information:

• There are several vacancies available.

Vacancy Names and Post Counts:

1. Customer Service Associate
2. Transaction Processing Associate

Responsibilities of Customer Service Associate:

• Assist with general building inquiries
• Verify customer account information and access customer records
• Identify potential customer needs and suggest solutions
• Follow up with customers to ensure efficient service
• Develop problem-solving skills
• Utilize customer databases and technical applications for issue resolution
• Handle escalations from client departments
• Coordinate technician visits when necessary
• Attend job-related training sessions
• Receive new product or service updates and cross-training

Responsibilities of Transaction Processing Associate:

• Read and comprehend provided process documents
• Process insurance claims following standard procedures
• Calculate patient responsibilities and perform insurance calculations
• Navigate client applications and gather required information for claim processing

Salary and Grade Pay:

• Customer Service Associate and Transaction Processing Associate: Approximately Rs 29,400 per month
• Transaction Processing Associate (higher pay): Approximately Rs 38,500 per month
• Detailed salary information available in the notification

Age Limit:

• Minimum age: 18 years
• No upper age limit specified

Educational Qualifications:

• Customer Service Associate: Minimum 12th pass
• Transaction Processing Associate: Graduate degree in any discipline
• More details in the notification
• 10th and 12th pass candidates can explore relevant jobs

Required Skills and Knowledge:

• Basic PC keyboarding skills
• Strong communication and analytical abilities
• Excellent verbal and written communication skills
• Effective problem-diagnosis and problem-solving skills
• Multitasking capabilities

Benefits:

• Competitive salary with achievable performance-based incentive (PBI) structure
• Annual paid vacation and sick leave
• Comprehensive Health and Life Insurance Plan
• Lunch benefits and subsidy
• Onsite lunch concessionaire at reduced rates
• Annual merit increase based on performance
• Paid training, whether onsite or work from home
• Opportunities for career growth and advancement
• Reward and recognition programs

Selection Process:

• Selection for Sutherland (Work From Home) roles based on shortlisting/assessment test and telephonic/field interview
• Shortlisted candidates notified via registered mobile number or email

Work Experience:

• No prior work experience necessary
• Freshers and candidates without experience can apply

Note: Consider ways to increase your selection chances if you’ve been facing rejections while applying for Private/MNC/Work From Home jobs.

How to Apply: Interested candidates should apply online via the official website or through the provided link below.

Application Submission Deadline: All applicants must complete their application by or before the deadline of October 30, 2023. No application forms will be accepted after this date.

Application Fee: There is no application fee for any candidate. Legitimate recruiters never require payment for scheduling interviews or offering employment. If you receive any calls or emails requesting money, exercise caution, as it could potentially be a job scam.

Important Notice: Application forms received after the specified deadline will not be considered under any circumstances. Incomplete or tardy applications lacking necessary documents will be rejected without explanation or further communication. To ensure consideration, please ensure that your application is submitted prior to the deadline. Delayed or incomplete applications are susceptible to rejection.

Official Notification & Application SUTHERLAND CUSTOMER SERVICE

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