American Express Work From Home Job American Express is actively recruiting for diverse Customer Service Associate positions, offering the flexibility of both work-from-home and office arrangements.
This is a private job update for the American Express Recruitment 2023. Eligible and interested candidates are invited to submit their applications on or before November 30, 2023.
Comprehensive details regarding the recruitment, including vacancy information, salary particulars, application fees, selection procedures, educational requirements, results, age limits, and other relevant information, can be found below.
Official Notification & Application American Express Work From Home Job
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Quick Information About American Express Work From Home Job
Department Name | American Express |
Category of this Job: | Private Jobs |
Job Type : | Regular Work from Home Basis Job |
Total Vacancies: | Various Vacancies |
Name Of The Vacancy: | Customer Service Associate. |
Place Of Postings: | India / Remote Jobs |
Application starting Date: | 17.10.2023 |
Application Ending Date: | 30-11-2023 |
Apply Mode On: | Online Mode Apply Very Easy No Fees |
Disclaimer:
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Vacancy details for American Express Work From Home Job
Forge Ahead with Us. We’ve Got You Covered.
With solid support, individuals and businesses can propel forward in remarkable ways. As a member of Team Amex, you join a global and diverse community of colleagues united by an unwavering commitment to support our customers, communities, and one another.
Here, your professional and personal growth is nurtured, paving the way for a career journey that is both unique and meaningful.
At American Express, your contributions, leadership, and impact are acknowledged—you have the chance to partake in the company’s success.
Together, we strive for victory as a team, upholding our company values and the powerful promise of delivering the world’s best customer experience every day.
This is achieved with utmost integrity, in an environment where everyone is acknowledged, heard, and feels a sense of belonging.
Join Team Amex, and let’s pave the way forward together.
Role Overview:
· Respond promptly to all customer queries, whether through chat or phone, ensuring immediate resolution for customer satisfaction in real time.
· Achieve employee, customer, and shareholder metrics as per set goals.
· Adhere to quality and compliance guidelines.
· Communicate effectively, both verbally and in writing, recognizing the tone and mood of customers through written and voice communication.
· Exhibit adaptability and a customer-centric approach, providing superior service through personalized and empathetic communication.
· Address 2-3 conversations simultaneously on chat.
· Strive for Customer First Resolution (CFR) and reduce bad demand.
· Meet all key metrics as per organizational goals.
Qualifications:
· Academic Background: Graduate/Undergraduate.
· Functional Skills/Capabilities: Strong interpersonal, communication, and writing skills, accompanied by quick comprehension and clear articulation.
· Change Management Ability: Demonstrated ability to work effectively within a team environment.
· Ability to make independent decisions and meet stringent deadlines.
· Typing Speed: 30 Words/Minute with B2 and above level of communication as per CEFR scale.
· Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge.
American Express is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Official Notification & Application American Express Work From Home Job
American Express Work From Home Job Official Website Link | CLICK HERE |
American Express Work From Home Job Official Notification Link | CLICK HERE |
American Express Work From Home Job Official Apply Link | CLICK HERE |
American Express Work From Home Job முழு விளக்கம் Video Link | CLICKHERE |
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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw