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Lentera Telesales Executive Work Form Home Jobs

Lentera Telesales Executive Work Form Home Jobs A telesales executive plays a crucial role in an organization by handling outbound and inbound sales through telephone calls. The primary objective of this position is to promote and sell products or services to potential clients, nurture leads, and build strong relationships that can translate into sales. Telesales executives are often the front-line ambassadors of a company, representing its brand and value proposition in each conversation. In this role, excellent communication and persuasion skills are critical, as executives must convince prospects to buy a product or service solely through verbal interaction.

Key Responsibilities

Telesales executives are responsible for contacting existing or potential customers, understanding their needs, and offering solutions that meet those needs. They are also tasked with following up on leads generated by marketing campaigns and converting them into sales. This may involve explaining products or services in detail, answering customer inquiries, negotiating prices, and closing deals.

Another essential aspect of the role is maintaining customer records. Telesales executives typically work with customer relationship management (CRM) software to keep track of interactions, sales, and follow-ups. Regularly updating these systems ensures that data is accurate, enabling more personalized and effective communication with clients. Additionally, executives must often meet sales targets, requiring them to stay motivated and persistent.

Skills and Qualifications

To excel as a telesales executive, several core skills are necessary. First and foremost, strong communication abilities are essential. Telesales executives must be able to articulate information clearly, respond to customer queries confidently, and manage any objections effectively. Good listening skills are also crucial to understand customer needs and offer relevant solutions.

Persistence and resilience are key traits for success in telesales. Executives frequently face rejection, so the ability to maintain a positive attitude and remain motivated is vital. Good organizational skills are also important, as executives are often managing multiple leads and customer follow-ups simultaneously.

Technical proficiency, especially with CRM software and basic office tools, is typically required. Many telesales positions are entry-level, making them suitable for individuals with a high school diploma, although higher qualifications or sales experience can be advantageous. Some companies may also offer training to help executives develop their sales skills and product knowledge.

Career Prospects and Opportunities

A telesales executive role offers excellent career growth opportunities, especially for individuals looking to develop a career in sales. It can serve as a stepping stone to more senior sales or managerial positions, such as a sales manager or account executive. In addition, the experience gained in telesales can be valuable for careers in customer service, marketing, or business development.

Many industries, including telecommunications, insurance, banking, and retail, employ telesales executives, providing various job opportunities. With the rise of digital communication channels, telesales executives may also find themselves handling sales through emails or video calls, expanding their skillset beyond traditional phone calls.In conclusion, a telesales executive job is a dynamic role that requires excellent communication, resilience, and organizational skills. It offers the chance to develop a rewarding career in sales and gain valuable experience in customer interaction and lead generation.

Quick Information About Lentera Telesales Executive Work Form Home Jobs

Organization Name:Lentera
Job Category:Private Jobs 
Employment Type:Full time – Freshers Only
Name of Vacancies: Telesales
Place of Posting: Work From Home       
Starting Date: 19-09-2024 
Last Date: 30-10-2024 
Apply Mode:Online

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Vacancy details for this Job Lentera Telesales Executive Work Form Home Jobs

Job Opportunity: Telesales Position at Entera Technology Pvt. Ltd.

Entera Technology Pvt. Ltd. is excited to announce an opening for a Telesales role. We are looking for motivated individuals to join our dynamic team and contribute to our growth and success. If you have a passion for customer service and sales, this could be the perfect opportunity for you.

Key Responsibilities

1. Outbound Calls: As a Telesales Representative, you will initiate calls to potential customers or leads. Your primary role will be to introduce our products or services, engage with potential clients, and assess their interest in what we offer.

2. Inbound Calls: You will also be responsible for answering incoming calls from customers. Providing accurate information, addressing queries, and offering solutions will be essential aspects of this role.

3. Lead Generation: Part of your duties will involve identifying and qualifying leads. You will need to keep our CRM system updated with the latest information to ensure that leads are tracked and followed up on appropriately.

4. Customer Service: Providing exceptional customer service is crucial. You will handle customer inquiries, resolve any issues, and ensure that all interactions reflect our commitment to high-quality service.

5. Data Entry: Accurate record-keeping is key. You will enter details from calls and customer interactions into our database to maintain up-to-date and precise information.

6. Follow-Up: Conducting follow-up calls to ensure customer satisfaction is part of the role. This will involve checking in with customers to address any additional needs they may have and to maintain a positive relationship.

7. Reporting: You will provide feedback on call outcomes and customer interactions. Reporting on potential sales opportunities and overall performance will help us refine our strategies and improve our services.

8. Script Adherence: Consistency in communication is important. You will follow predefined scripts and guidelines to ensure that all customer interactions are effective and aligned with our company’s standards.

Requirements

1. Communication Skills: Strong verbal communication skills are essential. You should have a clear, pleasant phone manner and be able to convey information effectively.

2. Listening Skills: Effective listening is crucial to understanding customer needs and providing appropriate solutions.

3. Basic Computer Skills: Familiarity with basic office software (e.g., MS Office) and the ability to use computers efficiently are required.

4. Customer Orientation: A genuine interest in providing excellent customer service is necessary to excel in this role.

5. Attention to Detail: Accuracy in recording information and handling calls is important for maintaining the quality of our service.

6. Adaptability: You should be willing to learn and adapt to new situations or changes in processes to stay effective in your role.

7. Team Player: The ability to work well as part of a team is crucial for achieving collective goals and fostering a supportive work environment.

Preferred Qualifications

1. Educational Background: A high school diploma or equivalent is required. A degree in any field is advantageous but not mandatory.

2. Previous Experience: While no prior experience is required, any background in customer service or sales will be considered a plus.

3. Language Proficiency: Fluency in the languages relevant to our target market is preferred to effectively communicate with our diverse customer base.

Training and Development

Comprehensive training will be provided to ensure you are well-acquainted with our products, services, and call procedures. We are committed to supporting your development and success in this role.

Benefits

1. Competitive Salary: We offer a competitive salary that reflects your skills and experience.

2. Performance Incentives: Opportunities for additional earnings based on performance are available.

3. Career Advancement: We provide opportunities for career growth and professional development.

4. Health and Wellness Benefits: Depending on company policy, health and wellness benefits may be offered to support your overall well-being.

5. Supportive Work Environment: Join a team that values collaboration, support, and a positive work atmosphere.If you are enthusiastic about starting a career in telesales and believe you have the skills and dedication to excel, we encourage you to apply for this exciting opportunity at Lentera Technology Pvt. Ltd. We look forward to receiving your application and potentially welcoming you to our team!

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