Tamil Voice Process Job In Chennai

Tamil Voice Process Job In Chennai Tamil Voice Process jobs involve communicating with customers mainly in the Tamil language. These roles are important for businesses looking to reach out to Tamil-speaking audiences in different sectors.

Key Responsibilities:

Customer Interactions: Handling inbound and outbound calls, emails, and chats from Tamil-speaking customers.
Customer Support: Assisting with product information, order inquiries, billing issues, and technical support.
Sales & Marketing: Sells or marketing of products or services through telemarketing or other out-bound calls.
Customer Relationship Management: It deals with the establishment of a relationship with customers to gain satisfaction from their end through effective service and prompt resolution of complaints.
Data Entry and Record Keeping: Accurate records of all interactions, issues resolved, and feedback received.
Desirable Skills:
Good Tamil Communication Skills: Fluent both in speaking and writing in Tamil is a must to communicate effectively with the customers.
Good communication and interpersonal skills to engage customers professionally with empathy.  
The ability to actively listen to customer complaints and understand what they are seeking.  
Problem solving with the aid of quick identification and rectification of the customer issue. 
The ability to be calm in stressful conditions and have empathy for their problems.
Proficiency in Computers: Basic Computer Skills, Such as Usage of Email and Internet Navigation, and Involving Customer Relationship Management (CRM) Software
Career prospects:

The increase in attention to customer experience and demand for regional languages is likely to increase Tamil Voice Process professionals. Careers in Tamil Voice Process allow one an excellent starting base for jobs in customer care and advance opportunities within any organization.

Note: This information is a general knowledge and guideline; specific job requirements and tasks may vary with different employers and the nature of different jobs.

Quick Information About Tamil Voice Process Job In Chennai  

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Vacancy details for this Job Tamil Voice Process Job In Chennai  

Chennai is one of the major metropolitan cities in South India, providing a booming job market in customer service. Tamil Voice Process jobs are vital to linking businesses with their Tamil-speaking customers, ensuring communication and customer satisfaction.

What are Tamil Voice Process Jobs?

Tamil Voice Process jobs are customer service jobs involving interacting with customers mainly in the Tamil language. These jobs range from a variety of activities in different industries such as:

Customer Support: This would include handling inbound and outbound calls, emails, chats, from Tamil-speaking customers addressing their queries, and solving issues. Technical Support is provided to customers concerning the products or services with their software, hardware, and other technical issues.
Sales & Marketing: Telesales or telemarketing would include selling products or services to potential customers, using email campaigns and all other communication channels that lead outward from the organization.
Telemarketing: Dials and calls various potential clients to create leads, meet, and persuade them with regard to company products and services.        
Required Key Skills.

Excellent communication skills in Tamil – Both orally and in written form because communication with a customer happens to be on the premise of language.
 Good communications and interpersonal skill – one has to handle customers while being communicative and a good people-person.
Active Listening Skills: The ability to actively listen to customer concerns, understand their needs, and empathize with their situations.
Problem-Solving Skills: The ability to identify and resolve customer issues efficiently and effectively, including troubleshooting technical problems and finding solutions to customer inquiries.  
Patience and Empathy: The ability to remain calm and patient in stressful situations, handle customer complaints professionally, and maintain a positive and helpful demeanor.
Computer Proficiency: Basic computer skills, including email, internet browsing, and using customer relationship management (CRM) software.
Job Market for Tamil Voice Process in Chennai

Chennai’s diversified business landscape along with the growing importance of customer experience has created a healthy job market for Tamil Voice Process professionals. The large population of Tamil-speaking people and the city’s commercial capital make the demand for the effective communication of customers in their mother tongue very high.

How to Find Tamil Voice Process Jobs in Chennai:

Online Job Portals: Indeed, Naukri, and LinkedIn are some of the best sites to search for job vacancies.  
Recruitment Agencies: Specialized recruitment agencies in Chennai can help you find potential employers and guide you through your career.
Company Websites: Many companies in Chennai post their job vacancies directly on their websites.
Networking: Industry events, career fairs, and networking with professionals in the customer service sector can lead to valuable job leads.
Salary Expectations:

Salaries for Tamil Voice Process jobs in Chennai vary according to the experience, skills, industry, and size of the company. Freshers are paid between ₹15,000 to ₹25,000 per month. Professionals who have experience and relevant skills can earn a higher salary.

Career Advancement

With experience and professional growth, one can grow within the customer service field. Career options may be as follows:

Team Lead: Managing and coaching the team of customer service representatives
Customer Service Supervisor: Controlling the operations of the customer services and ensuring good service delivery.
Quality Assurance: Observing customer interfaces, establishing problem areas within customer services and proposing areas to change.
Business Development: Prospects in sales and business development in the company
Conclusion

Tamil Voice Process jobs in Chennai will help an individual achieve a highly rewarding career in case of strong communication and interpersonal skills. Individuals developing their language skills, refining their customer service, and working diligently are capable of succeeding in this exciting and burgeoning field.

Disclaimer: The information is general in nature and not necessarily representative of any specific employer’s actual requirements and conditions.

Official Notification & Application Tamil Voice Process Job In Chennai 

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