Tata Communications Work From Home Job

Junior Customer Service Executive – Vodafone UK

Job ID: 315948
Location: India / Work @ Home
Posted: 1 month ago
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About the Company
Tata Communications is leading the charge in connectivity innovation, leveraging Cloud, Mobility, Internet of Things (IoT), Collaboration, Security, Media, and Network services. We are paving the way for a new era of communication, driven by intelligence and innovation.

Job Information
Job Title: Junior Customer Service Executive – Vodafone UK
Vertical: Access Data

Job Description:
This role is operational, working under direct supervision and responsible for daily customer service operations for Vodafone UK. Key responsibilities include maintaining daily activities and routines, ensuring Service Level Agreements (SLAs) are achieved, and proactive management to sustain these standards. The ideal candidate is a graduate with 0-4 years of experience.

Customer Service Jobs at Tata Communications

Company Overview
Tata Communications stands at the forefront of global connectivity solutions, driving innovation across Cloud, Mobility, IoT, Collaboration, Security, Media, and Network services. With a commitment to redefining communication in a digitally transformative world, Tata Communications offers a diverse range of career opportunities, particularly in customer service roles.

Job Opportunities
At Tata Communications, customer service roles are pivotal in ensuring seamless interactions and support for clients worldwide. These roles encompass a variety of responsibilities aimed at delivering exceptional service and technical support across different verticals.

Key Responsibilities
Customer service professionals at Tata Communications are entrusted with:

• Service Excellence: Ensuring high standards of service delivery and customer satisfaction through

Quick Information About Tata Communications Work From Home Job       

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Junior Customer Service Executive – Vodafone UK

Join Tata Communications as a Junior Customer Service Executive for Vodafone UK and become part of a dynamic team driving excellence in telecommunications. This role is ideal for individuals looking to start or advance their career in customer service within a global leader in connectivity solutions.

Key Responsibilities: As a Junior Customer Service Executive, you will work under direct supervision to ensure seamless day-to-day operations. Responsibilities include maintaining daily routines, achieving Service Level Agreements (SLAs), and proactive problem-solving to uphold service standards.

Skills Required: Candidates should have a background in telecommunications or related fields, with knowledge of IP routing, switching, and incident management. Strong customer service skills are essential, along with the ability to troubleshoot and resolve technical issues efficiently.

Why Tata Communications? Tata Communications offers a supportive work environment with opportunities for growth and development. Join us in shaping the future of communication technology and delivering exceptional service to our global clients.

Apply Now: Take the first step towards a rewarding career with Tata Communications as a Junior Customer Service Executive. Apply today and be part of our mission to redefine connectivity worldwide.

Vacancy details for this Job Tata Communications Work From Home Job

Required Skills:

• IP routing
• Routing
• Switching
• IP network
• Internet Protocol
• Customer service
• Technical support
• Incident management
• Escalation management
• Troubleshooting
• Issue resolution
• Query resolution

Job Type: Employee status – Full Time
Shift: Not applicable

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