Accenture Work From Home Jobs Accenture is a prominent international professional services firm, renowned for its expertise in digital, cloud, and security solutions.
Our unique blend of experience and specialized talents spans across over 40 industries, enabling us to provide a comprehensive range of services, including Strategy and Consulting, Interactive, Technology, and Operations.
These services are all underpinned by our vast network of cutting-edge Advanced Technology and Intelligent Operations centers. Our workforce of 514,000 dedicated individuals works tirelessly to deliver the promise of technology and human innovation to clients in more than 120 countries.
At Accenture, we wholeheartedly embrace change as a catalyst for creating value and fostering mutual success for our clients, employees, shareholders, partners, and the communities we serve.
Official Notification & Application Accenture Work From Home Jobs
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Quick Information About Accenture Work From Home Jobs
| Company Name | Accenture |
| Category of this Job: | Private Jobs |
| Job Type : | Regular Basis Job |
| Total Vacancies: | Various Vacancies |
| Name Of The Vacancy: | Customer Service |
| Place Of Postings: | India / Remote Jobs |
| Application starting Date: | 29.10.2023 |
| Application Ending Date: | 28.11.2023 |
| Apply Mode On: | Online Mode Apply Very Easy No Fees |
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Vacancy details for Accenture Work From Home Jobs
Position: Customer Service Associate
Location: Gurugram Or You Can Choose WFH Option
Qualifications: Any Graduation
Experience: 0 to 1 year
Skills Required: Query Management – Service Desk Voice Support
Job Description:
As a Customer Service Associate, you will play a pivotal role within our Customer Support vertical. Your responsibilities will include efficiently managing and resolving customer queries, addressing escalations, handling complaints from dissatisfied customers, and delivering optimal solutions.
Moreover, you will be responsible for meeting fault and complaint resolution deadlines as per the Service Level Agreements (SLAs).
The Query Management team primarily focuses on handling both inbound and outbound calls, as well as providing e-mail and chat support to resolve customer issues.
This role is closely aligned with our Service Desk Voice Support team, which is tasked with the day-to-day operations while adhering to SLAs and addressing customer queries related to disputes.
The team assesses service requests based on predefined support parameters, records, diagnoses, and troubleshoots customer-reported incidents, and manages unforeseen interruptions to swiftly restore regular service operations, especially for voice interactions.
Key Qualities:
- Adaptability and flexibility
Roles and Responsibilities: In this role, your responsibilities mainly involve resolving routine issues, typically following established guidelines and referring to precedents.
Your primary interactions will be within your team and with your direct supervisor. You will receive detailed instructions for all tasks, and your decisions will be closely supervised, primarily impacting your own work.
As an individual contributor within a team, you will have a defined, specific scope of work. Please note that this role may require you to work in rotational shifts.
Official Notification & Application Accenture Work From Home Jobs
| Accenture Work From Home Jobs Official Website Link | CLICK HERE |
| Accenture Work From Home Jobs Official Notification Link | CLICK HERE |
| Accenture Work From Home Jobs Official Apply Link | CLICK HERE |
| Accenture Work From Home Jobs முழு விளக்கம் Video Link | CLICKHERE |
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| எப்படி ( RESUME Make ) செய்ய வேண்டும் முழு Video Link 👉 | CLICKHERE |
Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw
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