Voice Process Work From Home Jobs Tech Mahindra, a leading global provider of IT and consulting services, offers a wide range of job opportunities across various domains. With a focus on innovation, technology, and customer-centric solutions, the company has established itself as a prominent player in the IT industry. Whether you’re an experienced professional or a recent graduate, Tech Mahindra provides a dynamic environment that fosters growth and development.
Diverse Job Roles Tech Mahindra’s job opportunities span across multiple domains, including software development, data analytics, cybersecurity, artificial intelligence, and business consulting. For those with a passion for coding, software development roles are abundant, involving work on cutting-edge technologies such as cloud computing, blockchain, and Internet of Things (IoT). Data scientists and analysts find opportunities to work on big data projects, utilizing advanced analytics and machine learning techniques to drive business insights.
In addition to technical roles, Tech Mahindra also offers positions in project management, business analysis, and consulting. These roles are crucial for bridging the gap between technology and business, ensuring that solutions align with client needs and deliver tangible results. The company’s emphasis on digital transformation means that there is a growing demand for professionals with expertise in emerging technologies like AI, machine learning, and cybersecurity.
Global Presence and Work Environment With a presence in over 90 countries, Tech Mahindra provides opportunities to work in a global environment. Employees can collaborate with colleagues and clients from diverse cultural backgrounds, gaining exposure to different business practices and markets. The company’s commitment to fostering an inclusive and diverse workplace is reflected in its policies and practices, promoting a culture of respect, collaboration, and innovation.
Tech Mahindra’s work environment is characterized by its focus on continuous learning and development. The company offers various training programs, certifications, and workshops to help employees stay updated with the latest technological trends and industry best practices. This commitment to learning ensures that employees can grow their skills and advance their careers within the organization.
Career Growth and Development Tech Mahindra places a strong emphasis on career growth and development. The company provides clear career paths and opportunities for employees to advance to higher roles. Whether through internal job postings or structured career development programs, employees have access to a variety of resources to help them achieve their professional goals. The company’s performance management system is designed to recognize and reward high performers, ensuring that talent is nurtured and retained.
Moreover, Tech Mahindra’s focus on innovation means that employees are encouraged to think creatively and contribute to new ideas and solutions. The company has a culture of innovation, where employees are given the freedom to explore new technologies and approaches, driving both personal and organizational growth.
Tech Mahindra offers a plethora of job opportunities for individuals looking to build a career in the IT industry. With its diverse roles, global presence, and commitment to employee growth and development, the company provides a conducive environment for professionals to thrive. Whether you’re a seasoned expert or just starting your career, Tech Mahindra’s dynamic and inclusive work culture offers the perfect platform to grow and succeed in the ever-evolving world of technology.
Quick Information About Voice Process Work From Home Jobs
Organization Name: | Tech Mahindra |
Job Category: | Private Jobs |
Employment Type: | Full time – Freshers Only |
Name of Vacancies: | Voice Process Customer Support BPO |
Place of Posting: | Work From Home & Office |
Starting Date: | 20.08.2024 |
Last Date: | 29.09.2024 |
Apply Mode: | Online |
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Vacancy details for this Job Voice Process Work From Home Jobs
Greetings from Tech Mahindra!
We are excited to announce an opportunity for candidates who meet specific system requirements. Please review the following mandatory qualifications before applying for this role.
Mandatory System Requirements:
- Laptop Specifications:
- Processor: Must have either an Intel i3, i5, or i7.
- Memory: 8 GB RAM.
- Operating System: Windows 10 or 11.
- Note: Government-issued laptops are not eligible.
- Internet Connectivity:
- Connection: Must have a broadband fiber internet connection.
- Speed: The internet speed should be at least 30 Mbps.
- Note: Mobile internet connections are not eligible.
- Language Proficiency:
- Language: The candidate must be fluent in Tamil.
Job Overview:
- Role: Domestic BPO Voice Inbound (6-month contract with potential for a permanent position based on performance).
- Department: Customer Success, Service & Operations.
- Employment Type: Full-time, Permanent.
- Industry Type: BPO / Call Centre.
- Role Category: Voice / Blended.
- Shift: Rotational shifts with rotational week offs.
- Working Days: 6 days a week.
- Working Hours: 9 hours per day (8 hours of productivity + 1 hour break).
Additional Qualifications:
- Educational Requirement: Minimum of a +12 or any degree.
- Age Limit: Candidates must be under the age of 35.
- Language Requirement: Proficiency in Tamil is mandatory.
- Salary: The take-home salary is ₹11,500 per month.
Application Process:
If you meet the above criteria and are interested in the position, please register through the provided link. Upon registration, you will receive a link to schedule your interview via email. Registration is mandatory to proceed with the interview process.We look forward to receiving your application!
Tech Mahindra, a global leader in IT services and consulting, has been a key player in the business process outsourcing (BPO) industry. One of the most appealing opportunities it offers is the Work from Home (WFH) Voice Process Customer Support roles. These positions are particularly attractive for individuals seeking flexibility and work-life balance while being part of a dynamic industry.
Overview of Tech Mahindra
Tech Mahindra is renowned for providing innovative and customer-centric IT solutions to businesses worldwide. With a presence in over 90 countries, the company has a robust infrastructure that supports a wide array of services, including customer support. The BPO sector, particularly the voice process segment, is a critical component of Tech Mahindra’s operations. It handles customer inquiries, provides technical support, and ensures customer satisfaction across various industries.
The Work from Home Advantage
One of the key benefits of the WFH voice process jobs at Tech Mahindra is the flexibility they offer. Employees can work from the comfort of their homes, eliminating the need for long commutes and allowing for a better work-life balance. This flexibility is particularly beneficial for individuals with family commitments, students, or those living in remote areas.
Role and Responsibilities
In a WFH voice process role, employees are primarily responsible for handling customer inquiries over the phone. This can include addressing concerns, providing product information, troubleshooting technical issues, and ensuring a positive customer experience. The job requires strong communication skills, patience, and the ability to work under pressure.
Tech Mahindra provides comprehensive training to its employees, ensuring they are well-equipped to handle a variety of customer interactions. This training covers product knowledge, communication techniques, and problem-solving strategies. Employees also have access to a support system that can assist them in real-time during customer interactions.
Skills and Qualifications
To excel in a Tech Mahindra WFH voice process role, candidates need to possess certain key skills and qualifications. A high level of proficiency in English is essential, as is the ability to communicate clearly and effectively. Technical aptitude is also important, especially for roles that involve troubleshooting technical issues.
Additionally, candidates should be comfortable working in a virtual environment and have a quiet, dedicated workspace at home. Basic computer skills, including familiarity with common software applications and the ability to navigate multiple systems simultaneously, are also necessary.
Career Growth and Opportunities
Working in a WFH voice process role at Tech Mahindra can serve as a stepping stone to more advanced positions within the company. Tech Mahindra is known for promoting from within and offering employees opportunities to grow and develop their careers. Employees can move into roles such as team leads, trainers, or quality analysts, depending on their performance and interests. Tech Mahindra’s WFH Voice Process Customer Support BPO jobs offer a unique blend of flexibility, career growth, and the opportunity to be part of a global company. For those seeking a dynamic and rewarding career in customer support, these roles provide an excellent opportunity to work from home while contributing to a leading company in the industry.
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