Phonepe Work From Home Jobs 2023

Phonepe Work From Home Jobs 2023 PhonePe is currently accepting applications for the recruitment of Social Media Advisors and Payment Operations Analysts in 2024, offering exciting opportunities for individuals seeking private employment. Prospective candidates who meet the eligibility criteria and possess the required qualifications are encouraged to submit their applications by the specified deadline, which is January 30, 2024.

For those interested in these positions, comprehensive details regarding the recruitment process are available. This includes information on job vacancies, salary structures, application fees, selection procedures, educational qualifications, result announcements, and age limitations. Aspiring applicants are advised to thoroughly review the specifics provided below to ensure a complete understanding of the application process.

This recruitment drive by PhonePe presents a chance for qualified candidates to join a dynamic and innovative team. The company’s commitment to excellence is reflected in its stringent selection process, ensuring that only the most qualified individuals are chosen for these roles. Aspiring professionals are encouraged to seize this opportunity and submit their applications promptly to be considered for these coveted positions.

Official Notification & Application Phonepe Work From Home Jobs 2023

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Quick Information About Phonepe Work From Home Jobs 2023

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Vacancy details for Phonepe Work From Home Jobs 2023

PhonePe, a leading player in the financial technology sector, is seeking dynamic individuals to join its team in the pivotal roles of Social Media Advisor, ONDC Advisor, and Payment Operations Analyst. These positions are not just jobs; they are gateways to contributing to a seamlessly connected and optimized customer experience. In this comprehensive overview, we delve into the responsibilities, benefits, qualifications, and selection methods associated with these roles.

Job Role of Advisor:

As an Advisor at PhonePe, you will play a crucial role in providing support to ensure swift resolution of issues and flagging patterns to consistently enhance and streamline support systems. The primary objective is to optimize the customer experience by contributing to the continuous improvement of support mechanisms.

Responsibilities for Social Media Advisor/ ONDC Advisor:

1. Act with integrity and prioritize the customer in every interaction.
2. Handle basic PhonePe account and transaction-related queries.
3. Demonstrate flexibility between phone and data channels.
4. Follow specified process guidelines to bring about resolution.
5. Build customer trust through effective interactions.
6. Meet hourly and daily productivity goals.
7. Escalate issues appropriately, collaborating with relevant teams.
8. Recommend process improvements for enhanced efficiency.
9. Engage and educate customers to maximize their usage of PhonePe.

Responsibilities for Payment Operations Analyst:

1. Manage day-to-day business operations on merchant and third-party payouts.
2. Monitor transaction success rates and collaborate with internal and external stakeholders to identify and address gaps.
3. Own the resolution process for pending/failed transactions, working with various teams.
4. Handle business management reporting and ad-hoc reporting requirements.
5. Collaborate closely with the finance team to drive reconciliations and execute necessary corrections.

Other Benefits:

PhonePe understands the importance of a holistic work environment and offers a range of benefits:

1. Insurance Benefits: Medical insurance, critical illness insurance, accidental insurance, and life insurance.
2. Wellness Program: Employee assistance program, onsite medical center, and emergency support system.
3. Parental Support: Maternity benefit, paternity benefit program, adoption assistance program, and day-care support program.
4. Mobility Benefits: Relocation benefits, transfer support policy, and travel policy.
5. Retirement Benefits: Employee PF contribution, flexible PF contribution, gratuity, and NPS.
6. Additional Benefits: Higher education assistance, car lease, mobile and broadband reimbursements, salary advance policy.
7. Your lunch is on us.
8. 5-day working week (2 rotational week off).

Salary/Pay and Grade Pay:

For the Social Media Advisor role, the payable salary ranges from Rs 41,600 to 52,500. For the Payment Operations Analyst and ONDC Advisor roles, the payable salary is approximately Rs 29,160 per month. Detailed salary information is available in the notification.

Educational Qualifications:

A graduate degree in any discipline is the educational qualification requirement for the Social Media Advisor, ONDC Advisor, and Payment Operations Analyst roles.

Knowledge and Skills Required:

Candidates are expected to possess the following skills and attributes:

1. Excellent written and verbal communication skills.
2. Strong learnability and adaptability.
3. Active listening skills and the ability to handle objections.
4. Strong customer orientation.
5. Team player mindset, flexibility, and openness to feedback.
6. Ability to multitask, prioritize, and manage time effectively.
7. Proficiency in English and Hindi.

Selection Method:

The PhonePe recruitment process involves shortlisting, assessment tests, and virtual/telephonic or field interviews. Candidates meeting age and qualification criteria will be intimated via registered mobile number or email. The last date for submitting applications is January 30, 2024.

Conclusion:Embark on a rewarding career with PhonePe and become an integral part of a team dedicated to optimizing customer experiences. Whether you’re a Social Media Advisor, ONDC Advisor, or Payment Operations Analyst, your role is pivotal in shaping a seamless and customer-centric financial ecosystem. Apply before the deadline and unlock a world of opportunities with PhonePe.

Official Notification & Application Phonepe Work From Home Jobs 2023

நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

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Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

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