Tele Calling Executive Jobs 2024

Tele Calling Executive Jobs 2024 Join our dynamic team at Vision India Insurance as a Telecaller and embark on a rewarding journey! In this pivotal role, you will play a crucial part in our customer engagement strategy by reaching out to prospective clients, managing inbound inquiries from our valued existing customers, and ensuring top-notch customer satisfaction. Located in the vibrant city of Coimbatore, Tamil Nadu, India, this opportunity offers a fulfilling full-time position where you can contribute your skills and dedication to our esteemed organization.

As a Telecaller with Vision India Insurance, you will have the exciting responsibility of initiating outbound calls to potential customers. Through these interactions, you will have the chance to introduce our range of insurance products and services, showcasing how we can meet their specific needs and provide valuable solutions. Your persuasive communication skills will be key in capturing the interest of potential clients and nurturing them towards becoming valued customers.

Additionally, you will handle incoming calls from our existing customer base, demonstrating exceptional professionalism and attentiveness to their inquiries, concerns, and service requests. By delivering outstanding customer service experiences, you will reinforce our commitment to client satisfaction and retention. Your ability to listen actively, empathize with customers, and provide accurate information will be instrumental in building strong, long-lasting relationships with our clientele.

This role is well-suited for individuals who thrive in a fast-paced environment and possess excellent interpersonal skills. We value proactive team players who are passionate about delivering results and contributing to the overall success of our organization. As a Telecaller at Vision India Insurance, you will have the opportunity to make a tangible impact by effectively communicating our value proposition, building rapport with customers, and driving business growth.

Furthermore, our office in Coimbatore offers a vibrant and culturally rich setting, providing an inspiring backdrop for your professional endeavors. You will be surrounded by a supportive team environment where collaboration and innovation are encouraged. We believe in nurturing talent and providing ample opportunities for growth and advancement within the company.

In summary, if you are enthusiastic about engaging with customers, adept at communication, and eager to be part of a dynamic team, we welcome you to apply for the Telecaller position at Vision India Insurance. Join us in delivering exceptional customer experiences and shaping the future of insurance services in Coimbatore and beyond. Together, we can achieve great things and make a meaningful difference in the lives of our customers. Apply now and seize this exciting opportunity to embark on a fulfilling career journey with us!

Quick Information About Tele Calling Executive Jobs 2024       

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Vacancy details for this Job Tele Calling Executive Jobs 2024

Role and Responsibilities in Customer Outreach and Relationship Building

In the realm of customer outreach and relationship building, the role and responsibilities are pivotal for maintaining strong connections and fostering business growth. Here’s a comprehensive overview of the tasks and duties involved in this domain:

1. Contact Database Management and Product Explanation

One of the primary responsibilities entails engaging with contacts stored in the database through outbound calls. The task involves elucidating product details, features, and benefits to potential customers. Clear and concise communication is crucial to ensure that the recipients comprehend the value propositions effectively.

2. Outbound Call Handling and Customer Inquiry Resolution

Efficient handling of outbound calls constitutes a significant aspect of the role. Addressing customer inquiries promptly and proficiently is essential. Agents must possess a comprehensive understanding of the products and services offered to cater to diverse customer queries effectively.

3. Establishment and Nurturing of Customer Relationships

Building and nurturing strong customer relationships are imperative for fostering long-term loyalty and trust. Effective communication skills are indispensable in this regard. Agents must engage with customers in a courteous, empathetic, and professional manner to establish rapport and maintain positive associations.

4. Achievement of Performance Targets

Meeting predetermined targets for outbound calls and lead generation is a key performance indicator in this role. Agents are expected to strive towards achieving daily, weekly, and monthly targets to contribute to the overall organizational objectives and business growth.

5. Appointment Coordination and Scheduling

Coordinating and scheduling appointments with prospective clients is another vital responsibility. Agents must efficiently manage their calendars to accommodate appointments and ensure smooth coordination between customers and relevant stakeholders.

6. Accurate and Timely Documentation

Maintaining accurate and timely records of customer interactions is essential for effective tracking and follow-up. Agents should diligently record details of each interaction, including inquiries, feedback, and any other relevant information, to facilitate seamless communication and resolution of customer issues.

Job Type and Work Schedule:

The job offers flexibility in terms of both full-time and part-time opportunities, catering to individuals with varying availability and preferences. Full-time positions require a dedicated commitment, while part-time roles offer flexibility with a minimum requirement of five hours within office timings. The work schedule spans from Monday to Saturday, providing a structured framework for operational activities.

Compensation and Benefits:

The salary range offered for this role is competitive, ranging from ₹8,000 to ₹10,000 per month, commensurate with experience and qualifications. In addition to the base salary, employees are entitled to various benefits, including incentives based on performance metrics.

Work Location and Accessibility:

The work is conducted in person at the designated office location, providing a conducive environment for collaboration and engagement. The workplace is situated at Vision India Insurance, B7, Mettupalayam Rd, Cheran Nagar, Koundampalayam, Coimbatore, Tamil Nadu- 641030, Coimbatore, Tamil Nadu.

Preferred Qualifications and Requirements:

• Education: Candidates with a minimum qualification of 10th/12th grade are eligible for consideration. A bachelor’s degree or any higher qualification is preferred.
• Language Proficiency: Proficiency in Tamil is preferred, along with proficiency in English to facilitate effective communication with a diverse clientele.
• Ability to Commute: Applicants should have the ability to commute to the designated work location in Coimbatore, Tamil Nadu, for in-person engagements.

Additional Benefits and Perks:

• Cell Phone Reimbursement: Employees may be eligible for reimbursement of cell phone expenses incurred for work-related communications.
• Schedule: The work schedule predominantly consists of day shifts, providing a conducive work-life balance.
• Supplemental Pay Types: In addition to the base salary, supplemental pay types such as commission and performance bonuses may be offered based on individual and team performance.

Educational Requirement:

A secondary (10th pass) education is mandatory for this role, ensuring a foundational level of academic qualification to fulfill job responsibilities effectively.

Language Proficiency:

Proficiency in the Tamil language is a requisite for this position, considering the local context and client base. Proficiency in English is also desirable to cater to a broader spectrum of customers effectively.

In summary, the role and responsibilities outlined above underscore the importance of effective communication, relationship building, and goal attainment in the domain of customer outreach and relationship management. With a focus on delivering exceptional service and fostering meaningful connections, individuals in this role play a crucial role in driving business success and customer satisfaction.

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