Freshers Voice Work From Home Jobs

Freshers Voice Work From Home Jobs Customer Experience – Voice Jobs typically refer to roles in which individuals interact with customers using spoken communication, such as phone calls or virtual assistants.

These jobs play a crucial role in shaping the overall customer experience and satisfaction with a product or service. Here are some key aspects and roles related to Customer Experience – Voice Jobs.

Customer Service Representatives (CSR): CSRs handle incoming calls from customers, addressing their inquiries, resolving issues, and providing information. They play a vital role in ensuring customers have a positive experience with a company.

Official Notification & Application Freshers Voice Work From Home Jobs

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Quick Information About Freshers Voice Work From Home Jobs

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Vacancy details for Freshers Voice Work From Home Jobs

Job Description: Customer Retention Specialist – Voice / Blended

Are you passionate about delivering exceptional customer service in the financial services industry? Do you thrive in a dynamic environment and possess excellent communication skills? If so, we have the perfect opportunity for you!

Position Overview: As a Customer Retention Specialist in our dynamic Financial Services (Broking) organization, you will play a crucial role in managing customer queries and ensuring their satisfaction through inbound calls. This is a full-time, permanent position within the Customer Success, Service & Operations department.

Key Responsibilities:

1. Inbound Call Handling:

1. Responsibly handle customer queries and grievances through inbound calls.
2. Ensure quick and efficient resolution, providing exceptional service to maintain customer satisfaction.
3. Manage a high volume of inbound calls, demonstrating efficiency and professionalism.

2. Communication:

2. Adhere to communication scripts when addressing various topics to ensure consistency and accuracy.
3. Identify customer needs, clarify information, and provide effective solutions.

3. Trade Execution:

3. Execute trades on behalf of customers, demonstrating a strong understanding of financial markets.
4. Uphold the highest standards of professionalism and accuracy in trade execution.

4. Positive Attitude:

4. Exhibit a positive attitude and commitment to the work, fostering a supportive and engaging work environment.

5. Cross Sales:

5. Proactively engage in cross-sales activities, identifying opportunities to enhance the customer’s financial portfolio.

6. Certification:

6. Possess NISM VIII certification, showcasing a high level of expertise in financial markets.

Technical Skills:

• Quantitative/Analytical Skills:

• Demonstrate good quantitative and analytical skills to navigate complex financial scenarios.

• Communication Skills:

• Exhibit excellent oral and written communication skills in English, ensuring effective interaction with customers.

• Customer Relationship Management:

• Display proficiency in customer service and relationship management to foster long-term customer loyalty.

• Financial Market Knowledge:

• Possess a solid understanding of the financial market landscape, staying informed about market trends and developments.

• Technology Requirements:

• Must have a Laptop/PC and a reliable Internet connection to facilitate seamless remote work.

• Immediate Joiner:

• Candidates should be available for an immediate start, showcasing readiness and commitment to the role.

Education:

• UG: B.B.A/B.M.S in Any Specialization, B.Com in Any Specialization

If you are a dedicated professional with a passion for customer service in the financial industry, we invite you to join our team. Interested candidates.

Company Overview: At we are committed to providing innovative financial solutions and excellent customer service.

Join us in our mission to empower customers on their financial journey, and be a part of a dynamic team that values professionalism, integrity, and continuous growth.

Official Notification & Application Freshers Voice Work From Home Jobs

நீங்க ரொம்ப நாள்ள கேட்ட RESUME எப்படி MAKE செய்ய வேண்டும் Video Link

👉 (RESUME இப்படி இருந்த வேலை தேடி வரும் )👈

Notification & Application & Study Materials எடுக்கத் தெரியவில்லை என்றால் இந்த வீடியோ பாருங்க 👉👉👇👇 : https://youtu.be/aIJ8nvm8KLw

👇 HERE YOU CAN JOIN OUR SAI VIKRAM ACADEMY FAMILY👇

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