US Shift Collection Specialist Work From Home Jobs 2025 The Credit & Collections Team ensures the timely payment of Akamai’s accounts receivable for its global customer base. Acting as a vital link within the organization, the team collaborates closely with various finance departments and internal stakeholders, including sales, service, and legal teams.
Their primary responsibilities include managing customer accounts, addressing disputes over outstanding balances, and ensuring prompt resolution to avoid payment delays. By fostering effective communication and collaboration, the team works diligently to maintain positive customer relationships while safeguarding the company’s cash flow.
This proactive approach minimizes overdue invoices, strengthens financial efficiency, and supports Akamai’s broader business goals. Their efforts are pivotal in upholding financial health and operational excellence for the organization.
Short Details About US Shift Collection Specialist Work From Home Jobs 2025
| Organization Name: | Akamai |
| Job Category: | Private Jobs |
| Employment Type: | Full time – Regular Basis |
| Name of Vacancies: | Collection Specialist |
| Place of Posting: | All Over India ( Work From Home ) |
| Starting Date: | 24-12-2024 |
| Last Date: | 25-01-2025 |
| Apply Mode: | Online |
Full Details About this Job:
Department Name = Akamai
Vacancy Name = Collection Specialist
Vacancy Type = Permanent Work From Home Jobs
Job Location = All Over India , Tamil Nadu
Qualification = Any Degree Eligible
Gender = Male & Female
Age Limit = 19 Years to 36 Years
Job Openings = Check Apply Link For Detailed Information.
You will add immense value to our team by reducing outstanding receivables and resolving customer issues with efficiency and professionalism. Collaborating with internal functions, you will play a key role in streamlining processes and enhancing customer satisfaction. Join our excellent team, renowned for delivering exceptional, world-class results in a supportive and collaborative environment.
Role Overview: Collections Specialist
As a Collections Specialist, your primary responsibility will be to manage customer portfolios and ensure the timely collection of outstanding payments. You will act as a bridge between internal teams and customers, addressing payment issues and aligning solutions to meet organizational goals. Your contributions will directly impact our accounts receivable performance and foster stronger relationships with our clients.
Key Responsibilities
In this role, you will:
- Review Customer Portfolios:
Regularly analyze assigned customer portfolios to identify overdue accounts and take proactive measures to initiate appropriate collection activities. By maintaining a comprehensive understanding of each account’s status, you will ensure efficient follow-up and resolution of outstanding receivables. - Perform Credit Checks:
Conduct due diligence on accounts requiring credit evaluations. This includes reviewing credit scores, analyzing financial statements, and assessing bank references. Your ability to evaluate creditworthiness will support informed decision-making and mitigate financial risks. - Minimize Unapplied Cash and Credit Memos:
Collaborate with customers to resolve discrepancies and ensure accurate application of payments. Effective communication will be key to addressing issues swiftly and maintaining a seamless payment process. - Track Invoice Delivery and Payments:
Monitor the timely delivery of invoices to customers and follow up consistently to meet payment deadlines. You will work closely with both internal teams and external stakeholders to resolve any delays, ensuring smooth operations. - Collaborate Cross-Functionally:
Work alongside internal departments to address and resolve complex issues, adhering to established service-level agreements (SLAs). Your contributions will ensure that high-quality service is consistently delivered to our customers. - Maintain Accurate Documentation:
Document all collection efforts in Salesforce, keeping detailed records of interactions and updates. By managing accounts effectively, you will help achieve accounts receivable aging targets for the assigned portfolio.
Do What You Love
To excel in this role, you will need a blend of technical expertise, interpersonal skills, and a proactive attitude. Success in this position requires a passion for problem-solving, a commitment to customer satisfaction, and the ability to adapt to a dynamic environment.
What Makes You a Strong Candidate
To thrive as a Collections Specialist, you should:
- Possess a Relevant Educational Background:
Hold a bachelor’s degree, preferably in finance, accounting, or a related field, along with experience in a customer-facing role. - Be a Collaborative Team Player:
Work effectively with team members, prioritize tasks, and address challenges in a fast-paced and ever-changing environment. - Demonstrate Accounting Expertise:
Have a solid understanding of accounting principles and practices to manage accounts receivable effectively. - Be Proficient in Key Tools:
Bring prior experience with Microsoft Excel, Salesforce, and Oracle to ensure efficiency in managing tasks and data. - Exhibit Strong Communication and Negotiation Skills:
Build trusted relationships with clients and colleagues, leveraging your ability to influence others and negotiate effectively. - Showcase Language Proficiency:
Demonstrate business-level written and spoken communication skills, including fluency in English, to handle diverse customer interactions. - Uphold Ethical Standards:
Display integrity, personal motivation, and adherence to organizational values, ensuring all actions reflect Akamai’s commitment to excellence.
Work in a Way That Works for You
Akamai values flexibility and recognizes its importance in fostering employee satisfaction and productivity. Through our FlexBase Global Flexible Working Program, we empower our employees to choose the work environment that best suits their needs.
FlexBase Principles:
- 95% of Akamai employees have the option to work from their home, office, or a combination of both, as long as it is within the advertised country.
- This program ensures a consistent, equitable approach to workplace flexibility worldwide.
Whether you prefer the dynamic energy of an office or the focused comfort of remote work, we are committed to discussing and accommodating your preferences. When you apply, speak with your recruiter to explore working options tailored to your needs.
Why Akamai?
Akamai is more than just a workplace—it’s a community driven by curiosity, innovation, and collaboration. We tackle the toughest challenges together, with the belief that our collective efforts can make a meaningful difference.
Our Values
At Akamai, we celebrate diversity of thought and perspectives. Our teams work together to put customers at the forefront of everything we do, creating an environment where people-centric professionals thrive. If you are motivated by solving problems, collaborating across global teams, and making an impact, Akamai is the place for you.
Benefits Designed for You
At Akamai, we prioritize your growth, well-being, and success. Our comprehensive benefits are tailored to meet your unique needs, today and in the future.
Key Benefits Include:
- Your Health:
Access to healthcare programs and resources designed to support your physical and mental well-being. - Your Finances:
Financial planning assistance, retirement plans, and other resources to help you secure a stable financial future. - Your Family:
Family-focused benefits to support work-life balance, including parental leave and childcare resources. - Your Time at Work:
Flexible work arrangements, professional development opportunities, and a supportive work culture that encourages career growth. - Your Time Outside Work:
Opportunities to pursue personal passions, hobbies, and other endeavors through programs that encourage balance and fulfillment.
Our benefits are not only designed to meet individual needs but are also adaptable to your evolving priorities.
Join Us
Take the next step in your career by joining Akamai, a company where your contributions will be valued, and your potential can flourish. Explore life at Akamai through our social channels and discover how we power and protect life online.
At Akamai, we are driven by purpose, powered by collaboration, and united by our shared mission to make the digital world a safer and more accessible place for everyone. Together, we can achieve great things.
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